Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I can't login since moving

Solved!

I can't login since moving

So in April I moved from UK to Indonesia. Once I tried to login it told me that I have to pay for premium or change my countries. Since I was going to stay here more long term, I wanted to do latter. 

 

Issue I have encountered is that only selection  in countries I get is United Kingdom, nothing else.I have thought maybe because my facebook account still says I am from UK, I should change it and it would work - no avail. Nothing has changed, all I can select is UK. I tried reinstalling app too. I am at loss now, any solutions anyone? 

Reply

Accepted Solutions
Marked as solution

Hello and welcome to the Spotify Community!

 

That's because Spotify is not available on Indonesia yet, so you can't listen to music on Free, you'll need to buy Premium.

View solution in original post

2 Replies
Marked as solution

Hello and welcome to the Spotify Community!

 

That's because Spotify is not available on Indonesia yet, so you can't listen to music on Free, you'll need to buy Premium.

That makes sense now. My husband tried to get himself a subscription, but sadly for some reason, it won't let him do it via Paypal again (nor change country either).

Suggested posts