I cannot log in to the player.

naomirich · 2014-10-20

Hi - I have a facebook account and a free spotify account. I originally logged in with facebook and all was OK. Now I cannot get past that log in page. I sign in with facebook and access my account and profile etc. but then if I try to acess the player it tells me the accounts don't match up. I have tried every combination I can think of, I have changed password on my spotify account and was given a user number. Nothing works. Help, I'm desperate!

Thanks

Jordi · 2014-10-21

Hi there welcome to the community 🙂

Could you try running the player from a different browser?

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Peter__ · 2014-10-21

Just to confirm you can log into the normal Spotify website fine with those details?

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