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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553779 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131180 Views
74 replies
12 likes
Hi, I just renewed my card and obviosly have to change my payment method, but when I try to do that, it takes me to a page where it says that spotify is not available in my country. I am Norwegian and live in Romania, and I'm trying to introduce my N...
Hi, I just renewed my card and obviosly have to change my payment method, but when I try to do that, it takes me to a page where it says that spotify is not available in my country. I am Norwe...
Casual Listener
529 Views
4 replies
0 likes
username: nibblebot I've been charged twice for each of the last 8 months. Once each on my paypal and once each on my checking account which I *cannot* disconnect from my account. I've contacted Spotify support 8 days ago and still have no reply and ...
username: nibblebot I've been charged twice for each of the last 8 months. Once each on my paypal and once each on my checking account which I *cannot* disconnect from my account. I've c...
Community Legend
811 Views
7 replies
0 likes
I am on Spotify Unlimited. But say I wanted to switch to Premium for a month, can I switch back to Unlimted after that month? I can't seem to find any product page for Spotify Unlimited.
I am on Spotify Unlimited. But say I wanted to switch to Premium for a month, can I switch back to Unlimted after that month? I can't seem to find any product page for Spotify Unlimited.
Community Legend
1026 Views
5 replies
0 likes
I recently noticed new playlists appearing on my device, one entitled (Get off spotify this is mine now) I have tried resetting password but my email has been changed by the hacker to jwhimar*****@cuvox.de so the account password gos to his email. No...
I recently noticed new playlists appearing on my device, one entitled (Get off spotify this is mine now) I have tried resetting password but my email has been changed by the hacker to ...
Community Legend
416 Views
7 replies
0 likes
I am a premium member and have followed the instructions for downloading a playlist to listen to offline. I cleared up over 5gb on my iphone. The arrow doesn't go green and it justs stays grey.
I am a premium member and have followed the instructions for downloading a playlist to listen to offline. I cleared up over 5gb on my iphone. The arrow doesn't go green and it justs stays grey.
Community Legend
503 Views
2 replies
0 likes
A very long time ago, I joined Spotify with my Facebook profile (and then never used it again). Then a few months ago, I created a brand new Spotify account with an email and password (instead of linking to Facebook). I only now found out that I have...
A very long time ago, I joined Spotify with my Facebook profile (and then never used it again). Then a few months ago, I created a brand new Spotify account with an email and password (instead of lin...
Community Legend
346 Views
2 replies
0 likes
There appears to be someone else on my Spotify account. Whenever I have been listening to music on my phone it says "You are controlling music on Samsung-SGH-I747". I have never logged into a Samsung device and they keep getting back on even though I...
There appears to be someone else on my Spotify account. Whenever I have been listening to music on my phone it says "You are controlling music on Samsung-SGH-I747". I have never logged into a Samsung...
Community Legend
5168 Views
3 replies
0 likes
I tried going entering my payment through the student discount form and I get "Oops! Something went wrong, please try again or check out our help area" on 4 different browsers. It seems like others with this same issue never get this resolved and wai...
I tried going entering my payment through the student discount form and I get "Oops! Something went wrong, please try again or check out our help area" on 4 different browsers. It seems like others w...
Regular
829 Views
7 replies
2 likes
I didn't get an e-mail, just a notification when I logged onto spotify, telling me that my payment did not go through my bank account. I have the student discount, so I tried signing up again, but it wouldn't let me! Can spotifiy run the payment agai...
I didn't get an e-mail, just a notification when I logged onto spotify, telling me that my payment did not go through my bank account. I have the student discount, so I tried signing up again, but it...
Casual Listener
1142 Views
2 replies
0 likes
Hello, I would like to have my account cancelled and closed. Please help me as I don't fine a direct link to get this done. Thank you. Johanna.
Hello, I would like to have my account cancelled and closed. Please help me as I don't fine a direct link to get this done. Thank you. Johanna.
Community Legend
248 Views
1 replies
0 likes
For a few days now I get this message, whatever I try to play, it say "Can't play the current track". Can someone help please?
For a few days now I get this message, whatever I try to play, it say "Can't play the current track". Can someone help please?
Community Legend
201 Views
1 replies
0 likes
Yesterday morning I was listening to Spotify on my mac, no problems. I hit stop, left for work with both my mac and spotify still running, which I do often. Got home and across the top of the screen I get Error Code 408: Your country does not match t...
Yesterday morning I was listening to Spotify on my mac, no problems. I hit stop, left for work with both my mac and spotify still running, which I do often. Got home and across the top of the screen ...
Not applicable
359 Views
2 replies
0 likes
I signed into my Spotify on my girlfriends phone but we broke up and she's still using it, how do I stop her from being able to?
I signed into my Spotify on my girlfriends phone but we broke up and she's still using it, how do I stop her from being able to?
Community Legend
208 Views
1 replies
0 likes
I've cancelled my Virgin Media subscription in order to switch to a Vodafone offer. It seems that Spotify recognises the subscription as premium for 30 days after the cancellation/last payment. However, this is stopping me setting up the Vodafone sub...
I've cancelled my Virgin Media subscription in order to switch to a Vodafone offer. It seems that Spotify recognises the subscription as premium for 30 days after the cancellation/las...
Community Legend
2368 Views
1 replies
0 likes
Hey there, Awsome new feature, the familly subscription. Me and my girlfriend both had a Premium account. But not this is no longer needed. I now upgraded my Spotify account to Family +1. However when my girlfriends attempts to redeem the token she g...
Hey there, Awsome new feature, the familly subscription. Me and my girlfriend both had a Premium account. But not this is no longer needed. I now upgraded my Spotify account to Family +1. ...
Community Legend
618 Views
1 replies
0 likes
Hi,I have a problem.I have never used Spotify in my life, but i have received an email from "Spotify (no-reply@spotify.com)" this morning. The text of email: Welcom to Spotify Premium Hello (username),Thanks for taking our 7 days free trial! If you'd...
Hi, I have a problem. I have never used Spotify in my life, but i have received an email from "Spotify (no-reply@spotify.com)" this morning. The text of email: Welcom to Spotify P...
Community Legend
298 Views
1 replies
0 likes
If i upgrade to Family, will i stil be paying 9,99 and if the other family members uses my account, how many offiline divices? Right now, i have a premiem account and 3 offline devices.
If i upgrade to Family, will i stil be paying 9,99 and if the other family members uses my account, how many offiline divices? Right now, i have a premiem account and 3 offline devices.
Casual Listener
481 Views
2 replies
0 likes
Hola! Quisiera saber como se puede recuperar la contraseña de mi cuenta de Spotify Premium si mi cuenta de correo electrónico vinculada está cerrada/bloqueada? Muchas gracias.
Hola! Quisiera saber como se puede recuperar la contraseña de mi cuenta de Spotify Premium si mi cuenta de correo electrónico vinculada está cerrada/bloqueada? Muchas gracias.
Newbie
3044 Views
1 replies
6 likes
It says I'm in Denmark, but I'm in the US and i can't change it
It says I'm in Denmark, but I'm in the US and i can't change it
Casual Listener
407 Views
4 replies
0 likes
Hola, buenas tardes! Pues os explico mi caso, he iniciado sesión en Sporify como cada día, y de repente mis seguidores y seguidos, han desaparecido!! Me pone: 0 seguidores y 0 seguidos. El caso es que he entrado en el perfil de algunos amigos míos y ...
Hola, buenas tardes! Pues os explico mi caso, he iniciado sesión en Sporify como cada día, y de repente mis seguidores y seguidos, han desaparecido!! Me pone: 0 seguidores y 0 seguidos. El caso es qu...
Community Legend
3097 Views
8 replies
0 likes
