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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80378 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653758 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734177 Views
18 replies
29 likes
i am trying to send a gift to my friend (1 month) but i cant, the system says:Lo sentimos, no pudimos procesar tu pedido. Por favor, revisa las Preguntas frecuentes sobre Pagos para conocer los problemas más comunes e inténtalo de nuevo. Ponte en con...
i am trying to send a gift to my friend (1 month) but i cant, the system says: Lo sentimos, no pudimos procesar tu pedido. Por favor, revisa las Preguntas frecuentes sobre Pagos para con...
Not applicable
196 Views
1 replies
0 likes
I connected the wrong account to my Spotify and I tried deactivating, but it keeps showing me as the wrong account. When i try to hit connect to facebook nothing happens. Like i click it and nothing happens. i have clicked it multiply times in a row....
I connected the wrong account to my Spotify and I tried deactivating, but it keeps showing me as the wrong account. When i try to hit connect to facebook nothing happens. Like i click it and no...
Community Legend
212 Views
2 replies
0 likes
I have Spotify on my tablet (that's where I first learned about Spotify), phone, and computer (for when I'm writing). Today I got a notification saying that my 30 day premium trial was going to end. Am I going to lose my spotify account or will I jus...
I have Spotify on my tablet (that's where I first learned about Spotify), phone, and computer (for when I'm writing). Today I got a notification saying that my 30 day premium trial was going to end. ...
Casual Listener
344 Views
2 replies
0 likes
Trying to upgrade to premium in Canada. Is there only a trial period in canada and no premium? also Ive changed my password, logged out reset it and done abunch of other bull**bleep** to no avail.
Trying to upgrade to premium in Canada. Is there only a trial period in canada and no premium? also Ive changed my password, logged out reset it and done abunch of other bull**bleep** to no avail.
Casual Listener
943 Views
8 replies
0 likes
I am not the first who cannot use spotify anymore due to a disabled facebook account, but I didn't really find a solution here on the forum. The one thing that was suggested in one of the posts was to submit the contact form, but for this you first h...
I am not the first who cannot use spotify anymore due to a disabled facebook account, but I didn't really find a solution here on the forum. The one thing that was suggested in one of the posts was t...
Community Legend
269 Views
1 replies
0 likes
I am having a huge problem and am currently waiting for spotify to contact me. Yesterday I tried to upgrade my account to premium with no success, It kept saying I was on the free account so after hours of fighting it I finally just gave up. Then thi...
I am having a huge problem and am currently waiting for spotify to contact me. Yesterday I tried to upgrade my account to premium with no success, It kept saying I was on the free account so after ho...
Spotify Star
313 Views
2 replies
0 likes
I've had spotify for a year or two now, and I just recently became a college student, how do I get the college discount?
I've had spotify for a year or two now, and I just recently became a college student, how do I get the college discount?
Spotify Star
1681 Views
1 replies
1 likes
I cancelled my premium subscription yesterday, Thursday Aug. 15th, a day before today's scheduled renewal date, but I just checked my bank account and the payment was still submitted to my bank from Spotify. I cancelled for financial reasons...to avo...
I cancelled my premium subscription yesterday, Thursday Aug. 15th, a day before today's scheduled renewal date, but I just checked my bank account and the payment was still submitted to my bank from ...
Community Legend
348 Views
3 replies
0 likes
Hello I'm from Germany so excuse my English.When I try to activate my premium account and I write down my code in the field for it and I pushing the activate button, there is coming that something went wrong and that I should try it again or go to th...
Hello I'm from Germany so excuse my English. When I try to activate my premium account and I write down my code in the field for it and I pushing the activate button, there is coming that something...
Community Legend
668 Views
2 replies
0 likes
The lovely people at itunes have solved this for me. Screw Spotify and their crappy customer service.
The lovely people at itunes have solved this for me. Screw Spotify and their crappy customer service.
Community Legend
352 Views
4 replies
0 likes
Hi ! I changed my subscribtion a month ago, and on my creditcard check i pay for my old 5 euro subscribtion. and my new premium subscribtion. what do i need to do ? please help greetings Ruben
Hi ! I changed my subscribtion a month ago, and on my creditcard check i pay for my old 5 euro subscribtion. and my new premium subscribtion. what do i need to do ?&...
Spotify Star
188 Views
1 replies
0 likes
Hello, About 6 months ago, I cancelled my Premium subscription (or so I thought) by logging into the Spotify site, cancelling and removing my payment method. Fast forward 6 months to realize my credit card was still being charged. The response from S...
Hello, About 6 months ago, I cancelled my Premium subscription (or so I thought) by logging into the Spotify site, cancelling and removing my payment method. Fast forward 6 mont...
Community Legend
425 Views
1 replies
0 likes
Yet another wrong country issue. Spotify thinks im in UK (never have been). I change to US but it still thinks im in UK. Can't access account. 2 support tickets no answer (#01707676 and #01704060), tweeted @spotifycares but apparently they don't. hel...
Yet another wrong country issue. Spotify thinks im in UK (never have been). I change to US but it still thinks im in UK. Can't access account. 2 support tickets no answer (#01707676 and #01704060), t...
Casual Listener
302 Views
2 replies
0 likes
Still no reply for my Ticket nr: #01685470 Hi, my facebook account has been disabled and since my spotify premium account was linked to it, I can no longer login. Could you move my spotify premium subscription to an account not bound to my facebook a...
Still no reply for my Ticket nr: #01685470 Hi, my facebook account has been disabled and since my spotify premium account was linked to it, I can no longer login. Could you move...
Not applicable
274 Views
1 replies
0 likes
I can't login for some reason even though my account worked a month ago. I live in Colombia and recently went home to the UK for a holiday but I didn't even use Spotify while I was there. I don't understand, please help! Thanks!
I can't login for some reason even though my account worked a month ago. I live in Colombia and recently went home to the UK for a holiday but I didn't even use Spotify while I was there. ...
Not applicable
434 Views
1 replies
0 likes
Hello, I am trying to change my accountdetails from the UK to NZ but I'm told that an account is already registered with this email address. Not sure how this can be. Thanks
Hello, I am trying to change my accountdetails from the UK to NZ but I'm told that an account is already registered with this email address. Not sure how this can be. Thanks
Spotify
210 Views
1 replies
0 likes
Hi, I've recently tried to ugrade my account using VISA but it did not work. My creditcard works well with every other sites. It's is Thai credit card. It used to work with this account last year before I unsubscribed and used the prepaid code instea...
Hi, I've recently tried to ugrade my account using VISA but it did not work. My creditcard works well with every other sites. It's is Thai credit card. It used to work with this account last yea...
Not applicable
275 Views
1 replies
0 likes
I'm Pissed. I've been a premium user for more than a Year, and still Spotify is still trying to display those **bleep**ing ads. I am **bleep**ing paying, so why ? I already unmarked that "display ad" option, but i still ahve some random ad.see attach...
I'm Pissed. I've been a premium user for more than a Year, and still Spotify is still trying to display those **bleep**ing ads. I am **bleep**ing paying, so why ? I already unmarked that "display ad"...
Spotify Star
1529 Views
5 replies
0 likes
I wanted to uppgrade my account to premium, but since I hadn´t used this account for a long time I wasn´t sure about my username. I tryed in my Ipad app with my e-mail adress as username and my password and got logged on. I uppgraded to premium and p...
I wanted to uppgrade my account to premium, but since I hadn´t used this account for a long time I wasn´t sure about my username. I tryed in my Ipad app with my e-mail adress as username and my...
219 Views
0 replies
0 likes
Somebody stole my account (user name: haknys)! My password is not working anymore, and my email is changed (resetting password does nothing). I have contacted Spotify *two times* already, both from my work-email and with the Hotmail-address that is u...
Somebody stole my account (user name: haknys)! My password is not working anymore, and my email is changed (resetting password does nothing). I have contacted Spotify *two times* already, both from m...
Regular
2255 Views
13 replies
0 likes
