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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554011 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131205 Views
74 replies
12 likes
Hi, I signed up for premium a week ago and realized I could get a student discount. I got my student status certified, and then when I went to put in the rest of my information to apply the discount, I kept on getting looped back to the original page...
Hi, I signed up for premium a week ago and realized I could get a student discount. I got my student status certified, and then when I went to put in the rest of my information to apply th...
Newbie
527 Views
3 replies
1 likes
So I recently got the 30-day trial last month on the 19th. It said it was supposed to expire on October 19th. I went to the Spotify website on the 18th and I canceled it. The next day, Spotify was still playing like normal even though it was supposed...
So I recently got the 30-day trial last month on the 19th. It said it was supposed to expire on October 19th. I went to the Spotify website on the 18th and I canceled it. The next day, Spotify was st...
Community Legend
354 Views
4 replies
0 likes
I have just set up the main account for my new Telia/Spotify Family account (which allows me to add another 4 family users). Now I want to add two new family members to the Family account. They both currently have Premium accounts so my first step wa...
I have just set up the main account for my new Telia/Spotify Family account (which allows me to add another 4 family users). Now I want to add two new family members to the Family account....
Community Legend
2082 Views
3 replies
0 likes
Hello - I left my job and hence access to the email I signed up with - and now I can't remember my password to sign my new phone into spotify - any way around this? Am still paying too
Hello - I left my job and hence access to the email I signed up with - and now I can't remember my password to sign my new phone into spotify - any way around this? Am still paying too 😕
Spotify Legend
250 Views
1 replies
0 likes
Hi! I don't have Telia, does that mean I can't have a family plan? Not going to switch to Telia either, happy with Comviq...
Hi! I don't have Telia, does that mean I can't have a family plan? Not going to switch to Telia either, happy with Comviq...
Regular
961 Views
4 replies
0 likes
Hi, Since last week, I'm not able to access to my playlist. I think that in some way my account has been messed up with Facebook connect, as now I only can login with FB, accesing my same profile, but not my playlists. It's funny, because I can find ...
Hi, Since last week, I'm not able to access to my playlist. I think that in some way my account has been messed up with Facebook connect, as now I only can login with FB, accesing my same ...
Casual Listener
450 Views
3 replies
0 likes
I've seen other posts here dating from about two years ago, but the procedure seems to have changed several times. Can someone explain how to unlink the two? I have a Logitech Squeezebox 3 which needs real login credentials to work with Facebook (usi...
I've seen other posts here dating from about two years ago, but the procedure seems to have changed several times. Can someone explain how to unlink the two? I have a Logitech Squeezebox 3 which need...
Community Legend
1203 Views
2 replies
1 likes
Hi - I have a facebook account and a free spotify account. I originally logged in with facebook and all was OK. Now I cannot get past that log in page. I sign in with facebook and access my account and profile etc. but then if I try to acess the play...
Hi - I have a facebook account and a free spotify account. I originally logged in with facebook and all was OK. Now I cannot get past that log in page. I sign in with facebook and access my account a...
Community Legend
277 Views
2 replies
0 likes
hi,i've lost all of my starred songs from before 2012. is there any way you could help me?
hi, i've lost all of my starred songs from before 2012. is there any way you could help me?
Community Legend
3134 Views
42 replies
0 likes
I'm having too many troubles trying to change my password. First, I keep getting knocked out of my own account because it is being used elsewhere, which is aggravating enough. Second, when I go to prevent this by changing my password, I cannot becaus...
I'm having too many troubles trying to change my password. First, I keep getting knocked out of my own account because it is being used elsewhere, which is aggravating enough. Second, when I go to pr...
Community Legend
256 Views
2 replies
0 likes
Hi, I'm Spotify user running a small business and would be interested in following options: 1) VAT excluded charge by providing VAT id (Europe). Nowadays we have VAT itemized on receipt, but it's a process to get it back and for couple of euros it's ...
Hi, I'm Spotify user running a small business and would be interested in following options: 1) VAT excluded charge by providing VAT id (Europe). Nowadays we have VAT itemized on receipt,...
Community Legend
795 Views
3 replies
0 likes
Hi, My Dad purchased Spotify premium for his account, however the first time doing so, he entered an incorrect and inactive email address, and payment was accepted. He later made a second purchase using his correct email address, and everything is wo...
Hi, My Dad purchased Spotify premium for his account, however the first time doing so, he entered an incorrect and inactive email address, and payment was accepted. He later made a s...
Community Legend
506 Views
1 replies
0 likes
Im not 100% clear on how long the free trial should be? I signed up about 7 days ago and am getting notices that my trial will be ending. All the advertisements say 30 days.
Im not 100% clear on how long the free trial should be? I signed up about 7 days ago and am getting notices that my trial will be ending. All the advertisements say 30 days.
Community Legend
2092 Views
1 replies
0 likes
I am attempting to set my device password, as I am linked with facebook with this. It says that an email has been sent to the correct email address. However, 24 hours later - nothing. Not in my inbox, or spam. I've changed email addresses in Facebook...
I am attempting to set my device password, as I am linked with facebook with this. It says that an email has been sent to the correct email address. However, 24 hours later - nothing. Not in my ...
Community Legend
242 Views
1 replies
0 likes
How do I chance my profile to Canada? I signed up while on holiday in France and now I seem to be unable to use it because I've passed 14 days...Thanks!
How do I chance my profile to Canada? I signed up while on holiday in France and now I seem to be unable to use it because I've passed 14 days... Thanks!
Community Legend
168 Views
1 replies
0 likes
I SENT A HELP FORM THREE DAYS ago and I am getting REALLY ANNOYED as I have still not had an answer from someone at Spotify. I have been charged for two accounts, I am not sure what the second one is but I want it deleted and a refund. If I don't get...
I SENT A HELP FORM THREE DAYS ago and I am getting REALLY ANNOYED as I have still not had an answer from someone at Spotify. I have been charged for two accounts, I am not sure what...
Community Legend
1425 Views
20 replies
0 likes
so i just made a new spotify account and it is working fine on my phone and i am able to access spotify anywhere on that device. but now that i am home and on my macbook, it keeps telling me that the login information was entered incorrectly when i k...
so i just made a new spotify account and it is working fine on my phone and i am able to access spotify anywhere on that device. but now that i am home and on my macbook, it keeps telling me th...
Community Legend
234 Views
1 replies
0 likes
any more thoughts about a family subscription? I would sign up today if one was offered! my wife and I both use my spotify account, but now my son and daughter want to accounts and I don't want to pay for 3 or 4 seperate accounts. Love the music and ...
any more thoughts about a family subscription? I would sign up today if one was offered! my wife and I both use my spotify account, but now my son and daughter want to accounts and I don't want to pa...
Casual Listener
556 Views
2 replies
2 likes
Why am i being charged 2x per month when i only have one account???
Why am i being charged 2x per month when i only have one account???
Community Legend
225 Views
1 replies
0 likes
When I signed up for Spotify, I logged in using my Facebook account. So my Spotify account is now linked to my Facebook, but I want to deactivate my Facebook. When I tried deactivating my Facebook and then logging back into Spotify, it required me to...
When I signed up for Spotify, I logged in using my Facebook account. So my Spotify account is now linked to my Facebook, but I want to deactivate my Facebook. When I tried deactivating my Facebook an...
Community Legend
371 Views
1 replies
0 likes
