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Hi I deleted my old gmail account which was linked to my spotify account. I had a playlist with over 1000 songs and I was hoping there might be a chance I could recover the playlist from that account? I have the email address that was attached to the account.
Thanks
Solved! Go to Solution.
Hi @Troy941,
Thanks for reaching out to the Spotify Community!
If you don’t have access to the email associated with your Spotify account, I would recommend getting in touch with Customer Support using this anonymous contact form. They’ll take a look and do their best to help.
Make sure that you are logged out of any Spotify account in your browser when using the anonymous contact form, so that the username and custom email fields will show up; that way, you can enter the information for the account that you’re having trouble with.
Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.
I hope this helps, and let us know if you have any other questions.
Have a good day!
Hi @Troy941,
Thanks for reaching out to the Spotify Community!
If you don’t have access to the email associated with your Spotify account, I would recommend getting in touch with Customer Support using this anonymous contact form. They’ll take a look and do their best to help.
Make sure that you are logged out of any Spotify account in your browser when using the anonymous contact form, so that the username and custom email fields will show up; that way, you can enter the information for the account that you’re having trouble with.
Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.
I hope this helps, and let us know if you have any other questions.
Have a good day!
Hey can you guide me through the process
Hi @utdtrey,
Thanks for posting in the Spotify Community, and welcome!
If you no longer have access to the email address linked to your Spotify account, I would recommend getting in touch with Customer Support here (where it says “Contact us”). They can help you to update the email address for your Spotify account so that you can regain access to it.
If you receive an automated response, you should reply to it and a Customer Support agent will get back to you as soon as possible.
Let me know if you have any other questions, and have a good day!
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