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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 159373 Views
  • 175 replies
  • 13 likes
  • Account
    Free
  • 159373 Views
  • 175 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Regular
  • 10759 Views
  • 4 replies
  • 11 likes
  • Security
  • 10759 Views
  • 4 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 509217 Views
  • 985 replies
  • 112 likes
  • Account
  • 509217 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124818 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124818 Views
  • 74 replies
  • 12 likes

Change payment date

How do I change the payment date that money is taken from my account

  • Visitor
  • How do I change the payment date that money is taken from my account
  • Billy-J
  • Spotify Star
  • 438 Views
  • 3 replies
  • 0 likes
  • 438 Views
  • 3 replies
  • 0 likes

Why does my profile picture sometimes appear as the number 2?

Sometimes when i log in on the spotify app on both PC and IOS, my profile picture shows up as the number 2, with a green background, for a couple seconds. Is this an indication/warning of something?

  • Visitor
  • Sometimes when i log in on the spotify app on both PC and IOS, my profile picture shows up as the number 2, with a green background, for a couple seconds. Is this an indication/warning of something?
  • Maxim
  • Spotify Star
  • 1070 Views
  • 1 replies
  • 0 likes
  • 1070 Views
  • 1 replies
  • 0 likes

Hide Full Name from non-followers/friends

Hi Spotify, I stream on Twitch.tv and am almost exclusively using Spotify in the background for music. For my channel, I have a URL to a public Spotify playlist where my viewers can add songs to the playlist. The problem is, I don't want my real name...

  • Casual Listener
  • Hi Spotify,   I stream on Twitch.tv and am almost exclusively using Spotify in the background for music.   For my channel, I have a URL to a public Spotify playlist where my viewers can...
  • miszeria
  • Casual Listener
  • 628 Views
  • 1 replies
  • 5 likes
  • Account
    Premium
    Subscription
  • 628 Views
  • 1 replies
  • 5 likes

Superuser Contribution How can I merge two spotify accounts?

Hi all, I have to active spotify accounts and want to merge them. I want to transfer all playlists and especially all liked songs from one account to the other. Is there an easy way to do this without copying all playlists?

  • Visitor
  • Hi all, I have to active spotify accounts and want to merge them. I want to transfer all playlists and especially all liked songs from one account to the other. Is there an easy way to do this withou...
  • MihailY
  • Moderator
  • 12712 Views
  • 3 replies
  • 0 likes
  • 12712 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant change payment card

I'm leaving the business and need to change the card details for payment but it wont let me, please help

  • Visitor
  • I'm leaving the business and need to change the card details for payment but it wont let me, please help
  • Maria
  • Moderator
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Information

How can I know when I created the Spotify account? 

  • Visitor
  • How can I know when I created the Spotify account? 
  • Novy
  • Moderator
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Cannot use the email address linked to my account anymore

Nor do I remember the password that I used with said e-mail () I’d like to regain proper access to my Spotify account, but I seem to be in a loop from which there’s no way out, i.e. There seems to be no way out of said loop.

  • Casual Listener
  • Nor do I remember the password that I used with said e-mail (<Moderator edit>) I’d like to regain proper access to my Spotify account, but I seem to be in a loop from which there’s no way out, ...
  • Maxim
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • Login
  • 328 Views
  • 1 replies
  • 0 likes

Account erroneously suspended due to “unauthorized content downloads”?

My account was recently suspended for “unauthorized content downloads,” however I have never engaged in such an activity. I managed to regain access, but as an engineering student, I must know why my account was flagged to prevent it in the future.Th...

  • Casual Listener
  • My account was recently suspended for “unauthorized content downloads,” however I have never engaged in such an activity. I managed to regain access, but as an engineering student, I must know why my...
  • laichunguang2
  • Casual Listener
  • 1606 Views
  • 8 replies
  • 0 likes
  • 1606 Views
  • 8 replies
  • 0 likes

Profile flooded with random Artists and Songs

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S23Operating SystemAndroid 14.0 My profile was flooded from one second to the other with ~400 songs, albums and Artists (mostly Indian) and were instantly flagged as "recently listened". I saw this ha...

  • Casual Listener
  • Plan Premium Country Switzerland Device Samsung Galaxy S23 Operating System Android 14.0   My profile was flooded from one second to the other with ~400 songs, albums and Artists (...
  • edevers
  • Casual Listener
  • 718 Views
  • 2 replies
  • 0 likes
  • Account
  • 718 Views
  • 2 replies
  • 0 likes

Dad struggling to find his account

Hey everyone My dad is struggling to find his account. I suspect he’s created multiple but he’s quite distressed because he has created playlists with 1000s of songs he loved and now it’s all gone. PlanFree CountrySouth Africa DeviceiPhone 12 Operati...

  • Visitor
  • Hey everyone    My dad is struggling to find his account. I suspect he’s created multiple but he’s quite distressed because he has created playlists with 1000s of songs he loved and now i...
  • Anyk17
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch between 2 profiles in single phone

Plan: PremiumCountry: Argentina Device: Xiaomi Redmi Note 10 Pro Operating System: Android 12 My Question or Issue: Hi!. I use Spotify on my phone on a daily basis. I also use it to play music for my kids when connected to the car using Android Auto....

  • Regular
  • Plan: Premium Country: Argentina   Device: Xiaomi Redmi Note 10 Pro   Operating System: Android 12   My Question or Issue:   Hi!. I use Spotify on my phone on a daily bas...
  • catlee1
  • Casual Listener
  • 15159 Views
  • 21 replies
  • 11 likes
  • Account
  • 15159 Views
  • 21 replies
  • 11 likes

Superuser Contribution Facebook log in problem and lost playlists

Plan: PremiumCountry: UK My Question or IssueMy Spotify logged out. When I try to sign in using my e-mail address it takes me to a free account and all of my playlists are gone. I tried logging in with Facebook it says "oops, something went wrong". I...

  • Visitor
  •   Plan: Premium Country: UK   My Question or Issue My Spotify logged out.  When I try to sign in using my e-mail address it takes me to a free account and all of my playlists are ...
  • Yordan
  • Moderator
  • 397 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 397 Views
  • 1 replies
  • 0 likes

Christopher Walker

Hello I just paid my account an don’t have the music in my library any more

  • Newbie
  • Hello I just paid my account an don’t have the music in my library any more 
  • osornios
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

How to use Spotify when I live in India but my org VPN is in Singapore.

I work for a company in India. I can't use anything without VPN on my laptop. My company's vpn is in Singapore. I am from India. I bought the plan and paid in INR. Now I open desktop app, I see the option Explore premium even I already have premium p...

  • Newbie
  • I work for a company in India. I can't use anything without VPN on my laptop. My company's vpn is in Singapore. I am from India. I bought the plan and paid in INR. Now I open desktop app, I see t...
  • osornios
  • Spotify Star
  • 659 Views
  • 1 replies
  • 0 likes
  • 659 Views
  • 1 replies
  • 0 likes

When I log in with the duo email, I do not have a premium account

My daughter added me on duo but it won't let me log in on the duo account. I only have the free one and can't download any music

  • Visitor
  • My daughter added me on duo but it won't let me log in on the duo account. I only have the free one and can't download any music
  • osornios
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to change my old email to a new one that i have access to

is no longer accessible by me because it is so old now I have an Artist acccount and don't want to set anything different but the email but it will not let me. Please help

  • Newbie
  • <snip - Moderator edit> is no longer accessible by me because it is so old now I have an Artist acccount and don't want to set anything different but the email but it will not let me....
  • Novy
  • Moderator
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
  • 353 Views
  • 1 replies
  • 0 likes

Its been over 24 hours since I was told I would get a recovery email

My account was suspended for "possibly making unauthorised copies playable outside the Spotify app". I was told to wait 24 hours at maximum for a recovery email to change my password but ive yet to receive it. I need music to help with ADHD and im no...

  • Visitor
  • My account was suspended for "possibly making unauthorised copies playable outside the Spotify app". I was told to wait 24 hours at maximum for a recovery email to change my password but ive yet to r...
  • Maxim
  • Spotify Star
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

need to change plan manager

my son is the plan manager. it needs to change to me.

  • Visitor
  • my son is the plan manager. it needs to change to me.
  • Maxim
  • Spotify Star
  • 1221 Views
  • 1 replies
  • 0 likes
  • 1221 Views
  • 1 replies
  • 0 likes

Solved!! Lost nick and login password - is there any penalty for missing premium payment

Hello I lost phone with login informations - don´t know account, password even email. So can´t cancel premium subscription inside account. Is there any penalty? if i just block next monthly payments on my credit card as I don´t have option to login. ...

  • Visitor
  • Hello I lost phone with login informations - don´t know account, password even email.   So can´t cancel premium subscription inside account. Is there any penalty? if i just block next monthly ...
  • user-removed
  • Not applicable
  • 410 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 410 Views
  • 2 replies
  • 0 likes