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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286435 Views

529 replies

34 likes

Account
Free
  • 286435 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13601 Views

6 replies

11 likes

Security
  • 13601 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539864 Views

990 replies

114 likes

Account
  • 539864 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129569 Views

74 replies

12 likes

Account
Login
Premium
  • 129569 Views
  • 74 replies
  • 12 likes

I recently changed phones and i forgot my password

PlanPremiumCountry DeviceGalaxy A5 i thinkOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had recently switched phones and had forgotten my password to my spotify account and am currently paying for premium. I would like...

Newbie

Plan Premium Country   Device Galaxy A5 i think Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had recently switched phones and had forgott...

Not applicable

452 Views

2 replies

0 likes

Premium
Security
  • 452 Views
  • 2 replies
  • 0 likes

How do I deactivate an account?

I need to deactivate an account that I no longer have access to that email address how can i do that? Please help.

Visitor

I need to deactivate an account that I no longer have access to that email address how can i do that? Please help.

Maxim

Spotify Star

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account login issues

I have my account logged into my phone which is using my google account and it works fine. My computer updated (windows) and logged me out. I tried to log back in with Google and it says I don't have an account. I checked my account details on my pho...

Visitor

I have my account logged into my phone which is using my google account and it works fine. My computer updated (windows) and logged me out. I tried to log back in with Google and it says I don't have...

MihailY

Moderator

380 Views

1 replies

0 likes

Account
Login
  • 380 Views
  • 1 replies
  • 0 likes

Automatically skips after 7 seconds for every song

Connected with my samsung smart monitor, worked without a problem for weeks and now when I play a song this automatically skips after 7 seconds. Not a single note is being played. It just keeps skipping. Tried everything, deleting reinstalling the ap...

Visitor

Connected with my samsung smart monitor, worked without a problem for weeks and now when I play a song this automatically skips after 7 seconds. Not a single note is being played. It just keeps skipp...

ribezaz

Spotify Star

755 Views

1 replies

1 likes

  • 755 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Family: Members didn't get Mail for Adr. Verification

Hey Com After more than 5 years of using the family plan, I have my 1st problem: address verification of my family members.I have received info that my members have received a request to verify their address. I have contacted my members and looked in...

Newbie

Hey Com 🙂    After more than 5 years of using the family plan, I have my 1st problem: address verification of my family members. I have received info that my members have received a req...

gf_araujo18

Newbie

768 Views

2 replies

2 likes

Account
Other
Subscription
  • 768 Views
  • 2 replies
  • 2 likes

My Email Language is Wrong

PlanPremiumCountryRSADeviceSamsungOperating SystemAndroid My Question or IssueThe language set on my profile is English, but the emails I receive are in Zulu.Please correct the language of my communications to English.

Newbie

Plan Premium Country RSA Device Samsung Operating System Android   My Question or Issue The language set on my profile is English, but the emails I receive are in Zulu. Please correct...

Maxim

Spotify Star

271 Views

1 replies

0 likes

Account
  • 271 Views
  • 1 replies
  • 0 likes

Where can I find the offline devices deletion section?

My offline devices limit is already full. I’ve changed my phone and would like to delete the old one from the saved devices.

Visitor

My offline devices limit is already full. I’ve changed my phone and would like to delete the old one from the saved devices.

Maxim

Spotify Star

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

I want to transfer my account from family to my own

Hello, I no longer live in the same residence with my brother, (the primary account holder) and would like to transfer my existing account from his family account to my own account. Please advise. Thank you.

Visitor

Hello,  I no longer live in the same residence with my brother, (the primary account holder) and would like to transfer my existing account from his family account to my own account.  ...

Maxim

Spotify Star

294 Views

1 replies

0 likes

Subscription
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution My wife's account was stolen

Her psycho ex found out we got married, he had access to an old phone of hers apparently. Signed into her primary email and has messed up, deleted, or stolen almost every prior login associated to that account. She changed her number when he was hara...

Visitor

Her psycho ex found out we got married, he had access to an old phone of hers apparently. Signed into her primary email and has messed up, deleted, or stolen almost every prior login associated to t...

Maxim

Spotify Star

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot change country on spotify after moving abroad

Just moved and trying to change country on spotify. When changing payment card I get the info saying my country and card issue country do not align. But then at country it says change by changing you card to local bank account

Visitor

Just moved and trying to change country on spotify. When changing payment card I get the info saying my country and card issue country do not align. But then at country it says change by changing you...

Billy-J

Spotify Star

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

I am not able to log in to my account since 03/08/2024 on web spotify.

PlanPremium Country - India Device - Acer Nitro 5 Operating SystemWindows 10 I have paid for a 3 month trial plan that costed me 59 INR as it's my first time trying premium. I have used that account for my web spotify and connected it with my gmail b...

Visitor

Plan Premium   Country - India   Device - Acer Nitro 5   Operating System Windows 10   I have paid for a 3 month trial plan that costed me 59 INR as it's my first time t...

Billy-J

Spotify Star

333 Views

1 replies

0 likes

Account
Login
Premium
  • 333 Views
  • 1 replies
  • 0 likes

I can't download music (limit devices reached)

PlanPremiumCountryMX DeviceLaptopOperating SystemWindows 11 My Question or IssueHi there. I can't download music because the app shows an alert saying "Devices limit reached," even though I have only downloaded it on my phone and iPad. I think Spotif...

Casual Listener

Plan Premium Country MX   Device Laptop Operating System Windows 11   My Question or Issue Hi there.   I can't download music because the app shows an alert saying "Device...

Maxim

Spotify Star

307 Views

1 replies

0 likes

Account
Other
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Give spotify premium users the option to change country when not at home

Give spotify premium users this option: I like an album that is not available in my home country. When I'm on vacation, the country I go to does have access to this album. To listen it with my premium account, I first need to cancel my subscription t...

Newbie

Give spotify premium users this option: I like an album that is not available in my home country. When I'm on vacation, the country I go to does have access to this album. To listen it with my premiu...

Maxim

Spotify Star

818 Views

2 replies

0 likes

  • 818 Views
  • 2 replies
  • 0 likes

Superuser Contribution Switching primary acct holder in a family acct.

My son had a spotify acct to start. I took his acct and made it a family acct. Since I pay the bills, I would like to switch to the primary acct holder of the family acct. How do I do this? Thanks

Newbie

My son had a spotify acct to start. I took his acct and made it a family acct. Since I pay the bills, I would like to switch to the primary acct holder of the family acct. How do I do this? Thanks

OscarDC

Moderator

3623 Views

3 replies

0 likes

  • 3623 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where can I chat with a human and not a virtual agent?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Joan

Moderator

682 Views

1 replies

0 likes

Account
  • 682 Views
  • 1 replies
  • 0 likes

No puedo actualizar a plan familiar

Quiero cambiar mi cuenta de spotify al plan familiar pero al momento de presionar el boton que dice "Comenzar a usar plan familiar premium" no pasa nada simplemente sigo en la misma cuenta si me podrian ayudar gracias

Newbie

Quiero cambiar mi cuenta de spotify al plan familiar pero al momento de presionar el boton que dice "Comenzar a usar plan familiar premium" no pasa nada simplemente sigo en la misma cuenta si me podr...

Valentina-albornoz

Newbie

721 Views

2 replies

1 likes

  • 721 Views
  • 2 replies
  • 1 likes

Paid for 1 year Subscription , however app not updated yet

Hi, I paid for 1 year subscription for Spotify premium, payment was successful, I'm still not able to see the subscription in my spotify account. Country - IndiaPhone - iPhoneplan: 1 year plan

Visitor

Hi,   I paid for 1 year subscription for Spotify premium, payment was successful, I'm still not able to see the subscription in my spotify account.    Country - India Phone - iPho...

Maxim

Spotify Star

266 Views

1 replies

0 likes

Premium
  • 266 Views
  • 1 replies
  • 0 likes