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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84312 Views

9 replies

2 likes

Account
Login
  • 84312 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660604 Views

13 replies

4 likes

Account
  • 660604 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742402 Views

18 replies

29 likes

  • 742402 Views
  • 18 replies
  • 29 likes

Unauthorized users are using my Spotify account. FORGET DEVICE doesn't work

I have changed email and password on my account many times. They are still using my account. "Forget Device" simply deletes their devices for a few seconds, and they somehow reactivate them immediately. I even canceled my account and started a new on...

Visitor

I have changed email and password on my account many times. They are still using my account. "Forget Device" simply deletes their devices for a few seconds, and they somehow reactivate them immediate...

Billy-J

Spotify Star

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Can't change email

When I follow the steps to change my email I receive this error:"For your protection we are unable to process your request at the moment. Please try again later"

Casual Listener

When I follow the steps to change my email I receive this error: "For your protection we are unable to process your request at the moment. Please try again later"

Stellagoddammit

Visitor

3287 Views

5 replies

1 likes

  • 3287 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify asking for code from authenticator app. I don't use an authenticator app.

PlanPremiumCountryUSADeviceMacbook Pro 2019Operating SystemmacOS Monterey 12.6.8 My Question or IssueI've been getting the run-around from Spotify Support on this for a while, about to lose my mind. When I attempt to log into Spotify on my laptop, it...

Newbie

Plan Premium Country USA Device Macbook Pro 2019 Operating System macOS Monterey 12.6.8   My Question or Issue I've been getting the run-around from Spotify Support on this for a while...

Yordan

Moderator

2944 Views

1 replies

1 likes

Security
  • 2944 Views
  • 1 replies
  • 1 likes

I get Duo adverts all the time but I don't want or need Duo.

I think Spotify thinks multiple people are using my account because I get a Duo email or push notification almost everyday. I don't want Duo and I'm honestly sick of seeing this constantly. Is there an option to opt out or turn this specifically off?

Newbie

I think Spotify thinks multiple people are using my account because I get a Duo email or push notification almost everyday. I don't want Duo and I'm honestly sick of seeing this constantly. Is there ...

Billy-J

Spotify Star

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Change payment date

How do I change the payment date that money is taken from my account

Visitor

How do I change the payment date that money is taken from my account

Billy-J

Spotify Star

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes

I want to set up a new account but I’m on someone else’s account

And every time I upload the app, I still get the shared account and not my own separate account. How can I upload a “clean” app?

Newbie

And every time I upload the app, I still get the shared account and not my own separate account. How can I upload a “clean” app?

Luan

Spotify Star

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Can’t access email

PlanFamily PremiumCountryUKDeviceSamsung Galaxy S21 FEOperating SystemAndroid My Question or Issue I am unable to login as I’ve forgotten my password and can’t access my old email address to reset it. I can’t change my email in the app without knowin...

Newbie

Plan Family Premium Country UK Device Samsung Galaxy S21 FE Operating System Android   My Question or Issue   I am unable to login as I’ve forgotten my password and can’t acces...

t0nyaylward

Visitor

7692 Views

6 replies

0 likes

Account
Login
  • 7692 Views
  • 6 replies
  • 0 likes

E-mail desativado, tem como trocar o e-mail e trazer todos os dados da conta?

PlanoPremiumPaísBrasilDispositivoSamsung S23Sistema operacionalAndroid Minha pergunta ou problemaEu fiz a minha conta com um e-mail universitário, que foi desativado e agora não tenho acesso mais. A conta permanece logada, mas não consigo acessá-lo e...

Visitor

Plano Premium País Brasil Dispositivo Samsung S23 Sistema operacional Android   Minha pergunta ou problema Eu fiz a minha conta com um e-mail universitário, que foi desativado e agora ...

Luan

Spotify Star

382 Views

1 replies

0 likes

Other
  • 382 Views
  • 1 replies
  • 0 likes

there is no edit profile button

in the mobile app, there is no "edit profile" button under my profile picture, and the page straightup won't load on desktop.

Visitor

in the mobile app, there is no "edit profile" button under my profile picture, and the page straightup won't load on desktop.

osornios

Spotify Star

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Solved!! How to re-login to my account?

PlanFreeCountryJapanDeviceSamsung Galaxy S20Operating SystemAndroid 13 My Question or IssueI want to log in to my account,but I don't know my password or email address.Is it possible to re-login my account in this case?

Casual Listener

Plan Free Country Japan Device Samsung Galaxy S20 Operating System Android 13   My Question or Issue I want to log in to my account,but I don't know my password or email address.Is it ...

TanyaS

Spotify Star

625 Views

3 replies

0 likes

Account
Login
  • 625 Views
  • 3 replies
  • 0 likes

Public Playlists not Updating

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ALL Operating System(iOS 10, Android Oreo, Windows 10,etc.) all. My Question or IssueHi- I’ve been a Spotify user for a long time. Ever since 2021, my public playlists hav...

Newbie

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ALL  Operating System (iOS 10, Android Oreo, Windows 10,etc.) all.     My Question or...

AdamDamon

Community Legend

585 Views

1 replies

0 likes

Account
Premium
  • 585 Views
  • 1 replies
  • 0 likes

Re: how can I find which email address is associated withmy account on myphone?

I have a similar problem: after lots of frustration with Apple Music, I have signed up for Spotify Premium on my Android phone and have been assigned a user ID (long string of characters). I would also like to use this account on my computer, but can...

Casual Listener

I have a similar problem: after lots of frustration with Apple Music, I have signed up for Spotify Premium on my Android phone and have been assigned a user ID (long string of characters). I would al...

Billy-J

Spotify Star

625 Views

3 replies

0 likes

  • 625 Views
  • 3 replies
  • 0 likes

Recover music from previous account after email change

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Nasdaq_Nico

Roadie

300 Views

1 replies

0 likes

Account
  • 300 Views
  • 1 replies
  • 0 likes

Change country of Spotify

How do I change my country on Spotify. I’ve tried to update my card under profile but Spotify won’t let me update the card from the new country. It kept saying that the country and card doesn’t match. I’m trying to change the card so that the country...

Visitor

How do I change my country on Spotify. I’ve tried to update my card under profile but Spotify won’t let me update the card from the new country. It kept saying that the country and card doesn’t match...

osornios

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Only following 6 people but it shows I'm following 18 people

Hello, I only follow 6 people, but it's showing I am following 18 people (on both web and the desktop app). I've included screenshots. Can you help me out? .

Casual Listener

Hello,   I only follow 6 people, but it's showing I am following 18 people (on both web and the desktop app).  I've included screenshots.   Can you help me out? .

osornios

Spotify Star

527 Views

3 replies

1 likes

Account
  • 527 Views
  • 3 replies
  • 1 likes

Changing to Duo Basic

I currently have a Duo Premium account. I want to switch to Duo Basic. My question is what happens to the other account that mine is paired with for the Duo subscription? If I make this change, will it follow mine across to the Duo Basic tier? That’s...

Newbie

I currently have a Duo Premium account. I want to switch to Duo Basic. My question is what happens to the other account that mine is paired with for the Duo subscription? If I make this change, will ...

osornios

Spotify Star

1194 Views

1 replies

0 likes

Account
  • 1194 Views
  • 1 replies
  • 0 likes

Home Address problems

PlanFamily PremiumCountryUKDevicePC, Samsung GalaxyOperating SystemWindows 11, AndroidMy Question or IssueWhen inviting family members to our family premium account, when they try to verify the address it can't find it, no matter what combination of ...

Visitor

Plan Family Premium Country UK Device PC, Samsung Galaxy Operating System Windows 11, Android My Question or Issue When inviting family members to our family premium account, when they try t...

Billy-J

Spotify Star

372 Views

1 replies

0 likes

Account
Security
  • 372 Views
  • 1 replies
  • 0 likes