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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3197 Views
  • 0 replies
  • 8 likes
  • Security
  • 3197 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 456972 Views
  • 973 replies
  • 110 likes
  • Account
  • 456972 Views
  • 973 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202576 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202576 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110796 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110796 Views
  • 72 replies
  • 12 likes

ADS DANGEROUSLY LOUD = LAWSUIT

My Issue:Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out loud, don't tell me you can't control it. The freaking ...

  • Casual Listener
  • My Issue: Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out lo...
  • Rickster3
  • Newbie
  • 2469 Views
  • 6 replies
  • 10 likes
  • Account
    Free
    Other
  • 2469 Views
  • 6 replies
  • 10 likes

Shared Spotify

Hi there, I have a premium account: my partner signed out in error when he got a new phone. He now can’t sign in a duo premium account like he did before. When I send him the link to log on it just gives him my Spotify and he changes my music. I am p...

  • Visitor
  • Hi there, I have a premium account: my partner signed out in error when he got a new phone. He now can’t sign in a duo premium account like he did before. When I send him the link to log on it just g...
  • Anyk17
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

My artist name is being used by a other artist

PlanFreeCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I click my album and single I can see my artist name. Then when I click it j see someo...

  • Visitor
  •   Plan Free Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Maxim
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
  • 318 Views
  • 1 replies
  • 0 likes

Premium gift card not working

I received a Spotify premium gift card and it is not accepting the pin on the back of the card and there is not one on the receipt. I have an individual premium account, so I don’t understand why it’s not working. The card was bought at Walmart, and ...

  • Casual Listener
  • I received a Spotify premium gift card and it is not accepting the pin on the back of the card and there is not one on the receipt. I have an individual premium account, so I don’t understand why it’...
  • Maxim
  • Spotify Star
  • 311 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 311 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution There are songs in my played songs history I haven't listen to

PlanPremiumCountryFrance DeviceRedmi note 11 Operating SystemAndroid 13 tkq122114001 My Question Hellothere are songs on my listened songs history I haven't listen to. There are multiple devices (Google homes) in the house and My phone asks me severa...

  • Newbie
  • Plan Premium Country France  Device Redmi note 11  Operating System Android 13 tkq122114001   My Question  Hello there are songs on my listened songs history I haven'...
  • Yordan
  • Moderator
  • 283 Views
  • 1 replies
  • 0 likes
  • Security
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Necesito cambiar mi número de tarjeta

He notado que no suena las canciones cuando no hay señal, Y verifique y veo que la tarjeta donde cobran la mensualidad no esla correcta.

  • Visitor
  • He notado que no suena las canciones cuando no hay señal, Y verifique y veo que la tarjeta donde cobran la mensualidad no esla correcta.
  • Yordan
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Anyway to find info on who accessed my account

My account was accessed by someone, they deleted all my liked songs, playlists, and podcasts, and replaced them with others. The songs and playlists that they picked where done so cause their names and content, being things like threats, insults or j...

  • Visitor
  • My account was accessed by someone, they deleted all my liked songs, playlists, and podcasts, and replaced them with others. The songs and playlists that they picked where done so cause their names a...
  • Maxim
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 459 Views
  • 1 replies
  • 0 likes

Family member removed

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFamily member was removed and was not able to answer the verify email because they've been away ...

  • Visitor
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Family member w...
  • Maxim
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution [PS4] how do I find out my usernane and password on my PS4 account?

PlanPremium CountryScotland Device(Playstation 4)Operating SystemN/A My Question or IssueHow do I know what my email address and password is on my PS4 account. I would like to use it on other devices.

  • Casual Listener
  • Plan Premium  Country Scotland  Device (Playstation 4) Operating System N/A   My Question or Issue How do I know what my email address and password is on my PS4 account. I wo...
  • brysonpetry
  • Visitor
  • 11586 Views
  • 7 replies
  • 3 likes
  • Account
    Premium
  • 11586 Views
  • 7 replies
  • 3 likes

Superuser Contribution account gone

I've now had two different spotify accounts. the first one i had i stopped using because i wanted to use a different email and just start over with my playlists. I thought the account was still up but when i search it on spotify or try to log back in...

  • Visitor
  • I've now had two different spotify accounts. the first one i had i stopped using because i wanted to use a different email and just start over with my playlists. I thought the account was still up bu...
  • eskerdt
  • Visitor
  • 297 Views
  • 3 replies
  • 1 likes
  • Account
  • 297 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Language of recommendations

I live in Sweden, but am not interested in Swedish music and more importantly not interested in Swedish podcasts at all. Preferably I'd like US podcast recommendations. I can't find any way to change this in the settings?I've set my language preferen...

  • Casual Listener
  • I live in Sweden, but am not interested in Swedish music and more importantly not interested in Swedish podcasts at all. Preferably I'd like US podcast recommendations. I  can't find any way to ...
  • ImTheLouD1
  • Casual Listener
  • 10706 Views
  • 11 replies
  • 6 likes
  • Account
  • 10706 Views
  • 11 replies
  • 6 likes

Superuser Contribution Reverting back to a password on Spotify that I've used before

So I recently had to change my password because the app on my phone wasn't signing in for some reason (Android, Samsung Galaxy S9+). This was after the newest update, and no matter which password I typed in it gave me an error. This didn't make any s...

Spotify Technical Support.png
  • Casual Listener
  • So I recently had to change my password because the app on my phone wasn't signing in for some reason (Android, Samsung Galaxy S9+). This was after the newest update, and no matter which password I t...
  • user-removed
  • Not applicable
  • 8967 Views
  • 13 replies
  • 13 likes
  • Account
    Login
    Premium
  • 8967 Views
  • 13 replies
  • 13 likes

i am being billed for spotify but i do not have an account.

i do not have a spotify account, but i am being billed $11 a month anyway. i called my credit card company to try to cancel it but they said only spotify could do that. but i cannot log in because again, i do not have an account. please let me know w...

  • Visitor
  • i do not have a spotify account, but i am being billed $11 a month anyway. i called my credit card company to try to cancel it but they said only spotify could do that. but i cannot log in because ag...
  • Maxim
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Paying $17.91/month, but invoice says $11.59 - how to fix this

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jose_M
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Card Declined

Is Spotify having card processing issues? My card number was compromised so it has been closed and a new number issued. This new number is working for all my other subscriptions, but Spotify keeps rejecting it. It's the same card as before, just a ne...

  • Casual Listener
  • Is Spotify having card processing issues? My card number was compromised so it has been closed and a new number issued. This new number is working for all my other subscriptions, but Spotify keeps re...
  • colsanders83
  • Casual Listener
  • 231 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 231 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Family member cannot login

PlanFamily PremiumCountryUkDevice iPhoneOperating System(iOS 10 Signed up for family premium. Son had free trial account beforehand. Sent invite via whatapp. Tried to login with email address and password for Spotify on his own iPhone. Says username ...

  • Visitor
  • Plan Family Premium Country Uk Device iPhone Operating System (iOS 10   Signed up for family premium. Son had free trial account beforehand. Sent invite via whatapp. Tried to login with...
  • MihailY
  • Moderator
  • 5721 Views
  • 3 replies
  • 0 likes
  • Login
  • 5721 Views
  • 3 replies
  • 0 likes

We're all mixed up

PlanPremiumCountryUSA DeviceDoesn't matterOperating SystemSame My Question or IssueSo, I just moved from Spain to the USA and I can't update my country so I can use my American credit card to pay the monthly subscription. It shows an error code sayin...

  • Casual Listener
  • Plan Premium Country USA   Device Doesn't matter Operating System Same   My Question or Issue So, I just moved from Spain to the USA and I can't update my country so I can use my...
  • Maxim
  • Spotify Star
  • 331 Views
  • 5 replies
  • 0 likes
  • Account
  • 331 Views
  • 5 replies
  • 0 likes

Superuser Contribution cambiar dirección de mi vivienda

necesito cambiar la dirección de mi vivienda y no encuentro la antigua. Me pueden decir como encontrarla??

  • Newbie
  • necesito cambiar la dirección de mi vivienda y no encuentro la antigua. Me pueden decir como encontrarla??
  • Yordan
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! lost my account's mail, can't login

as the title says, I lost the mail to my account and can't login. I still have my payments for the premium active tho, is there a way to use my paypal receipts to get new login info? I can prove it's me with documents ecc too

  • Newbie
  • as the title says, I lost the mail to my account and can't login. I still have my payments for the premium active tho, is there a way to use my paypal receipts to get new login info? I can prove it's...
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
  • 246 Views
  • 1 replies
  • 0 likes

Cancelling subscription

Hi.I have a £10.99 payment coming out my account via my card. I'm not aware I have an account. I need to cancel ASAP. How do I do this please.

  • Visitor
  • Hi. I have a £10.99 payment coming out my account via my card. I'm not aware I have an account. I need to cancel ASAP. How do I do this please.  
  • GeoffreyLaffey
  • Newbie
  • 1270 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1270 Views
  • 2 replies
  • 0 likes