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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82312 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657971 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
739365 Views
18 replies
29 likes
Since yesterday, when I choose a playlist it plays the first song of that playlist but then the next song comes from a completely different playlist? For example, yesterday I was having a massage and I was playing relax spa playlist....first son was ...
Since yesterday, when I choose a playlist it plays the first song of that playlist but then the next song comes from a completely different playlist? For example, yesterday I was having a massage and...
Spotify Star
438 Views
3 replies
0 likes
I need to cancel my account on my oppo phone, I can't get into that phone to cancel and yout take 2 payments out both phones
I need to cancel my account on my oppo phone, I can't get into that phone to cancel and yout take 2 payments out both phones
Spotify Star
259 Views
1 replies
0 likes
18.03. отменила подписку. Пришло подтверждение об отмене подписки.Сегодня 22.05. и с моего счета опять списали деньги. Верните деньги!
18.03. отменила подписку. Пришло подтверждение об отмене подписки. Сегодня 22.05. и с моего счета опять списали деньги. Верните деньги!
Spotify Star
345 Views
1 replies
0 likes
My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my account is still there with my playlists. What Can ...
My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my ...
Visitor
7422 Views
7 replies
1 likes
Porém não consigo realizar a alteração deste telefone.
Porém não consigo realizar a alteração deste telefone.
Spotify Star
173 Views
1 replies
0 likes
Both my kids have Spotify accounts. If we buy a family plan, can they keep using their individual accounts while we all benefit from the family plan instead of each paying separately? Thank you for your help.
Both my kids have Spotify accounts. If we buy a family plan, can they keep using their individual accounts while we all benefit from the family plan instead of each paying separately? Thank you for y...
Spotify Star
306 Views
1 replies
0 likes
That was to be mailed and cannot sign in to premium account now
That was to be mailed and cannot sign in to premium account now
Moderator
275 Views
1 replies
0 likes
My account is a premium account,I have tried every method and couldn't login.i recently changed my phone and that is when the problem started.WHAT SHOULD I DO,it keep on saying somethings wrong or email and password doesn't match
My account is a premium account,I have tried every method and couldn't login.i recently changed my phone and that is when the problem started.WHAT SHOULD I DO,it keep on saying somethings wrong or em...
Spotify Star
250 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceMotorollaOperating SystemAndroidMy Question or IssueI have just realised I have 2 premium accounts, I've been paying for my original account through one bank, and the second account, which I forgot I opened, I've bee...
Plan Premium Country Australia Device Motorolla Operating System Android My Question or Issue I have just realised I have 2 premium accounts, I've been paying for my original account t...
Spotify Star
839 Views
1 replies
0 likes
I don't have access to my old email address and password linked to my Spotify account. I created a new account, what do I do now?
I don't have access to my old email address and password linked to my Spotify account. I created a new account, what do I do now?
Spotify Star
357 Views
1 replies
0 likes
PlanPremiumCountryFinlandDevice: Android or Mac In "Settings" on my profile I can chose language, and I have chosen "English". But then when I go to my account it is in Finnish, and I can not amend it. I am Finnish-Swedish, living since 2years back i...
Plan Premium Country Finland Device: Android or Mac In "Settings" on my profile I can chose language, and I have chosen "English". But then when I go to my account it is in Finni...
Spotify Star
371 Views
1 replies
0 likes
I believe someone's hacked into my non-premium account, I want to know where and who's logged in my account.I don't really want to log out of all of the devices because that isn't exactly helpful. thank you.
I believe someone's hacked into my non-premium account, I want to know where and who's logged in my account. I don't really want to log out of all of the devices because that isn't exactly helpful. ...
Spotify Star
25759 Views
1 replies
1 likes
Recebi um email informando que alterei o e-mail de acesso, mas não foi eu. Sempre entrei com facebook e nunca tinha acontecido esse erro. Agora não estou conseguindo ouvir nenhuma música.
Recebi um email informando que alterei o e-mail de acesso, mas não foi eu. Sempre entrei com facebook e nunca tinha acontecido esse erro. Agora não estou conseguindo ouvir nenhuma música.
Spotify Star
222 Views
1 replies
1 likes
I have changed email and password on my account many times. They are still using my account. "Forget Device" simply deletes their devices for a few seconds, and they somehow reactivate them immediately. I even canceled my account and started a new on...
I have changed email and password on my account many times. They are still using my account. "Forget Device" simply deletes their devices for a few seconds, and they somehow reactivate them immediate...
Spotify Star
228 Views
1 replies
0 likes
When I follow the steps to change my email I receive this error:"For your protection we are unable to process your request at the moment. Please try again later"
When I follow the steps to change my email I receive this error: "For your protection we are unable to process your request at the moment. Please try again later"
Visitor
3266 Views
5 replies
1 likes
PlanPremiumCountryUSADeviceMacbook Pro 2019Operating SystemmacOS Monterey 12.6.8 My Question or IssueI've been getting the run-around from Spotify Support on this for a while, about to lose my mind. When I attempt to log into Spotify on my laptop, it...
Plan Premium Country USA Device Macbook Pro 2019 Operating System macOS Monterey 12.6.8 My Question or Issue I've been getting the run-around from Spotify Support on this for a while...
Moderator
2934 Views
1 replies
1 likes
I think Spotify thinks multiple people are using my account because I get a Duo email or push notification almost everyday. I don't want Duo and I'm honestly sick of seeing this constantly. Is there an option to opt out or turn this specifically off?
I think Spotify thinks multiple people are using my account because I get a Duo email or push notification almost everyday. I don't want Duo and I'm honestly sick of seeing this constantly. Is there ...
Spotify Star
221 Views
1 replies
0 likes
When I clicked the playlist, all of my songs disappeared and when I hit back, my playlist disappeared.
When I clicked the playlist, all of my songs disappeared and when I hit back, my playlist disappeared.
Moderator
2448 Views
7 replies
0 likes
How do I change the payment date that money is taken from my account
How do I change the payment date that money is taken from my account
Spotify Star
664 Views
3 replies
0 likes
