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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554953 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131282 Views
74 replies
12 likes
The email and password are right but the app says that is an error and I can't get in my account
The email and password are right but the app says that is an error and I can't get in my account
Not applicable
1641 Views
11 replies
0 likes
When I search a particular user who I don't follow and visa versa I have noticed my playlist shows up when searching there name
When I search a particular user who I don't follow and visa versa I have noticed my playlist shows up when searching there name
Visitor
3595 Views
9 replies
2 likes
PlanPremiumCountryVietnam My Question or Issue My payment card was recently cancelled due to fraudulent activity in my account. I have a new card coming and should be here within the next 24hrs. My monthly payment was due on the 9/1 and I'm worried t...
Plan Premium Country Vietnam My Question or Issue My payment card was recently cancelled due to fraudulent activity in my account. I have a new card coming and should be here wit...
Spotify Star
452 Views
1 replies
0 likes
I am trying to delete my Spotify account. I follow the link in the FAQ and page to delete never loads. Please see attachment. I have tried this link in Firefox, Vivaldi, Safari, and MS Edge. Never loads. Tried on 2 different Macs, my iPhone and my iP...
I am trying to delete my Spotify account. I follow the link in the FAQ and page to delete never loads. Please see attachment. I have tried this link in Firefox, Vivaldi, Safari, and MS Edge.&nb...
Not applicable
1694 Views
8 replies
0 likes
the other help options i am seeing say to go to the “view profile” and then “edit”. i do not have this option and instead i can click “profile” but there is no editing option.
the other help options i am seeing say to go to the “view profile” and then “edit”. i do not have this option and instead i can click “profile” but there is no editing option.
Spotify Star
341 Views
1 replies
0 likes
I'm requesting a refund for a Spotify Premium subscription I didn't use.
I'm requesting a refund for a Spotify Premium subscription I didn't use.
Spotify Star
425 Views
1 replies
0 likes
Hello, Just polling other users of Spotify support to see if my experience matches any others. I recently found out Spotify was charging me twice for the same subscription for the past four months (confirmed one sub, definite payment issue). Having c...
Hello, Just polling other users of Spotify support to see if my experience matches any others. I recently found out Spotify was charging me twice for the same subscription for t...
Visitor
7963 Views
11 replies
1 likes
PlanFree/PremiumCountry DevicePixel 8Operating SystemAndroid My Question or IssueMy daughter turned 13 today but when I try to create her account it says she does not meet the age requirements.
Plan Free/Premium Country Device Pixel 8 Operating System Android My Question or Issue My daughter turned 13 today but when I try to create her account it says she does not me...
Spotify Star
462 Views
3 replies
0 likes
I am using the app on my Samsung and want to upgrade but there is no option. I even get shown ads saying how much better premium is but there's no "upgrade here" option. I mean I am trying to give u guys my money why are u making it so difficult!?
I am using the app on my Samsung and want to upgrade but there is no option. I even get shown ads saying how much better premium is but there's no "upgrade here" option. I mean I am trying to give u ...
Community Legend
748 Views
3 replies
0 likes
Hi, I'm in the US on a duo plan, and I've tried this on both my laptop and phone. My profile picture is one I took in 7th or 8th grade when I first got Spotify, many years (and devices) later, I can no longer find the original picture in my photos. I...
Hi, I'm in the US on a duo plan, and I've tried this on both my laptop and phone. My profile picture is one I took in 7th or 8th grade when I first got Spotify, many years (and devices) later, I can ...
Casual Listener
97126 Views
8 replies
0 likes
It's been days and i find someone else connected on my account it's always someone connected on chrome and he keeps messing with my playlists it's so annoying. I tried changing my password but it doesn't seem to matter since he's already logged in.If...
It's been days and i find someone else connected on my account it's always someone connected on chrome and he keeps messing with my playlists it's so annoying. I tried changing my password but it doe...
Spotify Star
470 Views
1 replies
0 likes
Ya no puedo escuchar mi música en mi suscripción de Spotify perdí mi correo Gmail y mi contraseña ya está restringido ya pague mi suscripción
Ya no puedo escuchar mi música en mi suscripción de Spotify perdí mi correo Gmail y mi contraseña ya está restringido ya pague mi suscripción
Moderator
284 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceRedmi Note 12, iphone se, iphone 7, 2x ipad and my old iphone x i need to removeOperating Systemipados 18, ios 12, hyper os My Question or IssueI have a new iphone se but I cannot make downloads on it because my broken ...
Plan Premium Country Germany Device Redmi Note 12, iphone se, iphone 7, 2x ipad and my old iphone x i need to remove Operating System ipados 18, ios 12, hyper os My Question or Issue ...
Spotify Star
384 Views
1 replies
0 likes
I have bought a duo plan and invited my wife to my plan despite my wife and I living at the same address my wife can't attend to my plan. What is the reason? Why this is so difficult?! The system didn't even ask for any address knowledge! Please help...
I have bought a duo plan and invited my wife to my plan despite my wife and I living at the same address my wife can't attend to my plan. What is the reason? Why this is so difficult?! The system did...
Spotify Star
364 Views
1 replies
0 likes
PlanFree/PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium CountryUSA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &nbs...
Moderator
462 Views
1 replies
0 likes
I moved to a new country. If I try to update my payment details I get an error saying "Your payment method and country don't match"
I moved to a new country. If I try to update my payment details I get an error saying "Your payment method and country don't match"
Spotify Star
321 Views
1 replies
0 likes
After trying out an android service with libspotify-java, I received an Email about suspicious activity on my account and a request to change my password. When I tried to reset the password, my Email was not found. It looks as if it has deleted my ac...
After trying out an android service with libspotify-java, I received an Email about suspicious activity on my account and a request to change my password. When I tried to reset the password, my Email...
Spotify Star
423 Views
1 replies
0 likes
I have wrong email on my accountPlanPremiumCountryUsaDeviceS24 ultraOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I have wrong email on my account Plan Premium Country Usa Device S24 ultra Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
412 Views
1 replies
0 likes
I have an account as part of a premium family subscription and had to factory reset my phone recently. After the factory reset I logged back into spotify and my account is not premium anymore. All my playlist are gone and now I have old playlists fro...
I have an account as part of a premium family subscription and had to factory reset my phone recently. After the factory reset I logged back into spotify and my account is not premium anymore. All my...
Spotify Star
409 Views
1 replies
0 likes
Coloco o mesmo endereço que o administrador, mas aparece “erro” nao estou fazendo nada de errado coloco o endereço certo, ja tentei pela guia anonima tentei de todos o jeitos
Coloco o mesmo endereço que o administrador, mas aparece “erro” nao estou fazendo nada de errado coloco o endereço certo, ja tentei pela guia anonima tentei de todos o jeitos
Moderator
638 Views
3 replies
0 likes
