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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 172795 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 172795 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11370 Views
  • 6 replies
  • 11 likes
  • Security
  • 11370 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515992 Views
  • 986 replies
  • 113 likes
  • Account
  • 515992 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126018 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126018 Views
  • 74 replies
  • 12 likes

I don’t have access to the email affiliated with my Spotify account. Help?

I am being billed for a subscription but do not have access to my account. The email address affiliated with my Spotify account has been disabled.

  • Visitor
  • I am being billed for a subscription but do not have access to my account. The email address affiliated with my Spotify account has been disabled.
  • AdamDamon
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Hacked - No Response From Spotify Support

My account has been hacked, I'm unable to send a contact form because the **bleep** changed the email address and the password to my account. I would like to have this resolved without having to cancel my premium subscription, but I have not any comm...

  • Regular
  • My account has been hacked, I'm unable to send a contact form because the **bleep** changed the email address and the password to my account. I would like to have this resolved without having to canc...
  • utahmanmiddle1971
  • Music Fan
  • 2168 Views
  • 16 replies
  • 1 likes
  • 2168 Views
  • 16 replies
  • 1 likes

Songs dissapearing

So more and more recently I've notived new songs I've added or had for years for that matter gets greyed out/removed (licensing trouble no doubt) while only a minor annoyance at first it's starting to become a major problem for me. The worst thing is...

  • Casual Listener
  • So more and more recently I've notived new songs I've added or had for years for that matter gets greyed out/removed (licensing trouble no doubt) while only a minor annoyance at first it's starting t...
  • SharpA
  • Newbie
  • 1263 Views
  • 4 replies
  • 8 likes
  • 1263 Views
  • 4 replies
  • 8 likes

Lost account & want it back

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI already have a Spotify Premium account. I was in the car on 6-30-24 and for some reason was...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I alrea...
  • Maxim
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Не приходит письмо со сменой пароля

Меня почемуто выкинуло из SpotifyПытаюсь зайти обратно но пишет что пароль неверныйПытаюсь менять парольВвожу почту, пишет что письмо отправилось смотрю ничегоИ так я повторил несколько разя незнаю что делатьИскал в интернете, ничего

  • Newbie
  • Меня почемуто выкинуло из Spotify Пытаюсь зайти обратно но пишет что пароль неверный Пытаюсь менять пароль Ввожу почту, пишет что письмо отправилось смотрю ничего И так я повторил несколько раз ...
  • yunikoox
  • Newbie
  • 3776 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 3776 Views
  • 2 replies
  • 0 likes

Superuser Contribution No puedo reproducir canciones en mi cuenta

No puedo reproducir canciones en mi cuenta pero la entra a otra cuenta en el mismo móvil si puedo con normalidad

  • Visitor
  • No puedo reproducir canciones en mi cuenta pero la entra a otra cuenta en el mismo móvil si puedo con normalidad
  • Elena
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find my episodes hosted in Spotify for podcasters. How to retrieve?

I want to retrieve my lost episodes in arv17n account in Spotify for podcasters. The podcast is " The Philosopher" by Dr. Arv A Sulfath

  • Visitor
  • I want to retrieve my lost episodes in arv17n account in Spotify for podcasters. The podcast is " The Philosopher" by Dr. Arv A Sulfath
  • Ivelina
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Why change the price and opt you in without choosing

Why change the current plan and opt me in and charge me an extra £1 please? Can I get Refunded my £1, thanksPlanBasic oneCountryEnglandDeviceiPhone 13Operating SystemiOS My Question or Issue

  • Casual Listener
  • Why change the current plan and opt me in and charge me an extra £1 please? Can I get Refunded my £1, thanks Plan Basic one Country England Device iPhone 13 Operating System iOS   M...
  • Luan
  • Spotify Star
  • 335 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 335 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to find my account

I have a podcast listed on here - Calm Your Daily Stress with Denise Eckert. I cannot figure out what email is associated with this account. How do I figure this out? I have multiple email / google accounts. ThanksDenise

  • Visitor
  • I have a podcast listed on here - Calm Your Daily Stress with Denise Eckert.   I cannot figure out what email is associated with this account. How do I figure this out? I have multiple email /...
  • Ivelina
  • Moderator
  • 710 Views
  • 1 replies
  • 0 likes
  • Account
  • 710 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loss of account when signing up for Premium.

None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanPremiumCountryMozambiqueDevice(iPhone 13, Operating System(iOS 13) My Question or IssueHow can I retrieve what was on my previo...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help.  Plan Premium Country Mozambique Device (iPhone 13,  Operating ...
  • Joan
  • Moderator
  • 296 Views
  • 1 replies
  • 0 likes
  • Premium
  • 296 Views
  • 1 replies
  • 0 likes

O can't find my name in duo plan

I stay at duo plan with my wife, but i can't find my name when acess the Spotify

  • Visitor
  • I stay at duo plan with my wife, but i can't find my name when acess the Spotify
  • Luan
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Can't login

Right, here's the issue: Basically, I have like 2 or 3 spotify accounts for some reason, don't know why I made that many, but I did. Only one of the accounts uses the correct email, the others don't. Because the account I mainly use was connected to ...

  • Visitor
  • Right, here's the issue:   Basically, I have like 2 or 3 spotify accounts for some reason, don't know why I made that many, but I did. Only one of the accounts uses the correct email, the othe...
  • Luan
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 318 Views
  • 1 replies
  • 0 likes

How can I change my email if i logged in with my school one but is disabled

I made my first Spotify account on my school computer using my school email and now that school is over my email account got disabled and I lost my account since I forgot to change the school email to my phone’s email. Please help me get my account b...

  • Visitor
  • I made my first Spotify account on my school computer using my school email and now that school is over my email account got disabled and I lost my account since I forgot to change the school email t...
  • AdamDamon
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

How can I log someone else out of my account?

A few weeks ago I was over at a friend's house and I logged into my Spotify account on her computer to play her a song we had been talking about. Unfortunately, I forgot to log out of my spotify account when I left. The thing is, this friend has VERY...

  • Visitor
  • A few weeks ago I was over at a friend's house and I logged into my Spotify account on her computer to play her a song we had been talking about.  Unfortunately, I forgot to log out of my spotif...
  • Maxim
  • Spotify Star
  • 631 Views
  • 1 replies
  • 0 likes
  • Security
  • 631 Views
  • 1 replies
  • 0 likes

Need help with duo plan

I thought two people could use the same account and listen same time. I wasn’t aware that it had to be two separate accounts for a duo plan.Would my partner be able to still listen to my saved music same time as me instead of creating another account...

  • Visitor
  • I thought two people could use the same account and listen same time. I wasn’t aware that it had to be two separate accounts for a duo plan. Would my partner be able to still listen to my saved musi...
  • Luan
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Form 889 for Pcard Purchases

PlanPremiumCountryJapanDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to find out if there is currently an available form 889 pdf.

  • Casual Listener
  • Plan Premium Country Japan Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am trying t...
  • impulsejr
  • Casual Listener
  • 359 Views
  • 2 replies
  • 0 likes
  • Premium
  • 359 Views
  • 2 replies
  • 0 likes

I can't change my email

When I try to change my email it says that I should try again. I'm trying for a few hours. I can't log into my previous email because someone hacked it

  • Visitor
  • When I try to change my email it says that I should try again. I'm trying for a few hours. I can't log into my previous email because someone hacked it
  • Jose_M
  • Spotify Star
  • 773 Views
  • 1 replies
  • 0 likes
  • 773 Views
  • 1 replies
  • 0 likes

Solved!! Accessing Spotify in Somalia

Hi everyone,As you know, Spotify has been officially available in most African countries since 2021. Unfortunately, Somalia is still not on the list of supported countries. I've been using Spotify for the past five years, and I've always dreamed of u...

katarighe_0-1717836451293.png
  • Music Fan
  • Hi everyone, As you know, Spotify has been officially available in most African countries since 2021. Unfortunately, Somalia is still not on the list of supported countries. I've been using Spot...
  • Luan
  • Spotify Star
  • 757 Views
  • 4 replies
  • 0 likes
  • Account
    Free
  • 757 Views
  • 4 replies
  • 0 likes

I can not set up my duo account as my address is not on my profile

I have paid for the duo account, however I can not set up my wife as the system does not recognise my address and in my profile I do not have my address listed

  • Visitor
  • I have paid for the duo account, however I can not set up my wife as the system does not recognise my address and in my profile I do not have my address listed
  • Luan
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes