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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170717 Views
  • 695 replies
  • 57 likes
  • Account
  • 170717 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089932 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089932 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51838 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51838 Views
  • 58 replies
  • 8 likes

Please help!! I still haven't received the reset link

I tried to reset my password and still haven't received the reset link. I even checked everywhere even in junk and spam mail. Can someone please help?

  • Newbie
  • I tried to reset my password and still haven't received the reset link. I even checked everywhere even in junk and spam mail.  Can someone please help?
  • TreyAnastasio
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Other
  • 227 Views
  • 1 replies
  • 0 likes

Family account within a divorce

Hi, I wanted to use a family account for me and my kids but they are not living in my house because of a divorce. Is this even possible when the description is telling me, that all persons must live under the same address? regards,Ralf

  • Visitor
  • Hi,   I wanted to use a family account for me and my kids but they are not living in my house because of a divorce. Is this even possible when the description is telling me, that all persons m...
  • HemmyngsKylee
  • Casual Listener
  • 451 Views
  • 3 replies
  • 0 likes
  • Account
  • 451 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot read on computer

Hello, I have this problem for more than 2 years now :I'm using Spotify on my phone and I don't have any problems. But on my computer, from one day to the next I couldn't play any music and the application didn't work anymore. Of course I've already ...

  • Casual Listener
  • Hello, I have this problem for more than 2 years now : I'm using Spotify on my phone and I don't have any problems. But on my computer, from one day to the next I couldn't play any music and the app...
  • CarlosE
  • Moderator
  • 348 Views
  • 6 replies
  • 0 likes
  • Account
  • 348 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify for Artists: Playlists gone?

I had two Artist Playlists on my profile up for months, but today I noticed they were gone. Went back into Spotify for Artists and re-added them, it said "success," but they're still not back and disappear again upon refreshing the page. Anyone else ...

  • Regular
  • I had two Artist Playlists on my profile up for months, but today I noticed they were gone.    Went back into Spotify for Artists and re-added them, it said "success," but they're still n...
  • bob707
  • Regular
  • 1119 Views
  • 11 replies
  • 5 likes
  • Account
  • 1119 Views
  • 11 replies
  • 5 likes

[All Platforms][Connect] Spotify keeps switching to Web Player with Random Music

Hi - I woke up this morning and found my recently played on my Spotify is full of strange piano music that I did not choose. Every time I try to play anything, it switches to Web Player (Chrome) and won't let me listen to music on my device. This is ...

  • Newbie
  • Hi - I woke up this morning and found my recently played on my Spotify is full of strange piano music that I did not choose. Every time I try to play anything, it switches to Web Player (Chrome) and ...
  • OneByBoo
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Connect
  • 294 Views
  • 1 replies
  • 0 likes

Using Spotify authentication instead of facebook authentication method

Hi, I have created my spotify account years ago over facebook.Now I want to delete my facebook account and want to use a normal spotify account. What I did:I've followed the steps which are described here (option 1): https://community.spotify.com/t5/...

  • Newbie
  • Hi,  I have created my spotify account years ago over facebook. Now I want to delete my facebook account and want to use a normal spotify account.   What I did: I've followed the steps...
  • OneByBoo
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change the country for suggestions (not payment)

Hi all, I'm a Brazilian living in Spain. I have a Spotify Premiun. In my account, the country is ES. That is fine, because I live here and the payment should be done here. But I'd like to have the playlists suggestions from my previous country. The c...

  • Visitor
  • Hi all,  I'm a Brazilian living in Spain. I have a Spotify Premiun. In my account, the country is ES. That is fine, because I live here and the payment should be done here.   But I'd lik...
  • Mihail
  • Spotify Legend
  • 645 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 645 Views
  • 3 replies
  • 0 likes

Superuser Contribution stolen account

My account has been stolen and I cannot log in it. I contacted a spotify assistant bot that told me to create a new account and then gave me a reference number that I have to provide them so that they can help me gain access to my old stolen account....

  • Casual Listener
  • My account has been stolen and I cannot log in it. I contacted a spotify assistant bot that told me to create a new account and then gave me a reference number that I have to provide them so that the...
  • Alex
  • Moderator
  • 305 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 305 Views
  • 4 replies
  • 0 likes

Superuser Contribution Somebody purchased premium from my debit card

I was notified earlier that somebody purchased premium from my debit card. I do not use this service and I dont have access to that account either. What can I do in this situation?

  • Newbie
  • I was notified earlier that somebody purchased premium from my debit card. I do not use this service and I dont have access to that account either.  What can I do in this situation?   &n...
  • Ivan
  • Spotify Legend
  • 223 Views
  • 2 replies
  • 0 likes
  • Security
  • 223 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can’t change my artist profil picture

hi,As a band we try to change our profile picture (with Spotify for Artists) but it doesn’t work. (It’s the picture you can see in the search results and on the very top of the artist’s page on mobile). Actually it’s our album artwork but we want to ...

  • Casual Listener
  • hi, As a band we try to change our profile picture (with Spotify for Artists) but it doesn’t work. (It’s the picture you can see in the search results and on the very top of the artist’s page on mob...
  • Mihail
  • Spotify Legend
  • 353 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 353 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on Samsung:track changes randomly and Webplayer Microsoft Edge icon appears with no reason

I am using Spotify Premium on my Samsung Galaxy since a few weeks, suddenly today tracks started stopping after 2 seconds and passed authomatically to other Russian songs I never had heard before, and the "web player microsoft edge" appeared written ...

  • Newbie
  • I am using Spotify Premium on my Samsung Galaxy since a few weeks, suddenly today tracks started stopping after 2 seconds and passed authomatically to other Russian songs I never had heard before, an...
  • Jeremy
  • Moderator
  • 274 Views
  • 3 replies
  • 1 likes
  • Account
  • 274 Views
  • 3 replies
  • 1 likes

[Android] Why is my account playing music that is not me?

I am trying to log into my account to play music and it is already playing through a different device that is not me. When I try to switch it to my browser, it switches back to whoever is in my account. I have tried changing my password and it still ...

  • Visitor
  • I am trying to log into my account to play music and it is already playing through a different device that is not me. When I try to switch it to my browser, it switches back to whoever is in my accou...
  • STLBatman
  • Gig Goer
  • 158 Views
  • 1 replies
  • 0 likes
  • Android
  • 158 Views
  • 1 replies
  • 0 likes

Every time I open Spotify, I see all this EXTRA **bleep** I don't want to see....

Premium for family Country USA Device Mac One thing that really bugs the **bleep** out of me is when I open spotify, the last song I was playing from a playlist is there on the bottom but I'm no longer in the playlist. I have HUNDREDS of playlists. I...

  • Casual Listener
  • Premium for family   Country USA   Device Mac     One thing that really bugs the **bleep** out of me is when I open spotify, the last song I was playing from a playlist is ...
  • TigerAudioInc
  • Casual Listener
  • 241 Views
  • 3 replies
  • 1 likes
  • Other
  • 241 Views
  • 3 replies
  • 1 likes

Account Hacked ( I tried Pass Changed, Changed Email and Sign out everywhere)

PlanPremiumCountryPhilippinesDevicePC DesktopOperating SystemWindows 10 My Question or IssueI noticed that my song keeps on changing randomly halfway and found out that someone is logged in via Web Browser (FireFox). I have tried changing my email, p...

  • Newbie
  • Plan Premium Country Philippines Device PC Desktop Operating System Windows 10   My Question or Issue I noticed that my song keeps on changing randomly halfway and found out that someo...
  • TreyAnastasio
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 259 Views
  • 1 replies
  • 0 likes

I think someone’s on my account

PlanPremiumCountryAmerica My Question or Issueso for like the past few weeks i get on my account and i see these playlist on my recently listened to list. but it’s not me, and i’ve changed my password a few times cause i assumed i was being hacked or...

  • Newbie
  • Plan Premium Country America    My Question or Issue so for like the past few weeks i get on my account and i see these playlist on my recently listened to list. but it’s not me, and...
  • TreyAnastasio
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player (Safari) Continues To Be In My Account Even After Signing Out Everywhere

PlanSpotify Premium DuoCountryNorth AmericaDevicePC, Samsung S20+Operating SystemAndroid 11My Question or IssueHi, as stated in the subject line, I've been battling with a hacker all morning and only just recently managed to get them off of my accoun...

  • Newbie
  • Plan Spotify Premium Duo Country North America Device PC, Samsung S20+ Operating System Android 11 My Question or Issue Hi, as stated in the subject line, I've been battling with a hacker al...
  • Novy
  • Moderator
  • 149 Views
  • 1 replies
  • 2 likes
  • Account
    Login
    Security
  • 149 Views
  • 1 replies
  • 2 likes

Superuser Contribution my spotify playlist is gone and i cant recover it

PlanFree/PremiumCountryusDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)hp chromebookOperating System(iOS 10, Android Oreo, Windows 10,etc.)windows 10My Question or Issueits been a while since i used spotify but i came back today and i coul...

  • Casual Listener
  • Plan Free/Premium Country us Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) hp  chromebook Operating System (iOS 10, Android Oreo, Windows 10,etc.) windows 10 My Quest...
  • Alex
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
  • 197 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Change from family member to family owener account w/o playlist loss

Hello. I presently have a family member account and would like to change to family owner account. However I don't want to lose my playlists.How shall I proceed?Thanks,

  • Newbie
  • Hello.   I presently have a family member account and would like to change to family owner account. However I don't want to lose my playlists. How shall I proceed? Thanks,
  • Ver
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Artists keeps deleting my artist playlists/artist pick!

On Spotify for Artists, I tried to add a second 'Artist Playlist' to my artist profile, after having one playlist on there for nearly a month with no issues. Since trying to add this second playlist, my profile keeps removing both artist playlists an...

  • Newbie
  • On Spotify for Artists, I tried to add a second 'Artist Playlist' to my artist profile, after having one playlist on there for nearly a month with no issues. Since trying to add this second playlist,...
  • Mihail
  • Spotify Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account login

PlanFreeCountryIndiaDevicedesktopOperating Systemwindows 10 My Question or IssueNo matter how many times i reset my password im unable to login , can only login with the email method (without password way on mobile)Right after when i reset password ,...

  • Newbie
  • Plan Free Country India Device desktop Operating System windows 10   My Question or Issue No matter how many times i reset my password im unable to login , can only login with the emai...
  • Jeremy
  • Moderator
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
  • 306 Views
  • 1 replies
  • 0 likes

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