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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84965 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662248 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744431 Views
18 replies
29 likes
I'm not able to log in to my account. I know my gmail account and i know my password and im %100 sure about it. But i cant log in
I'm not able to log in to my account. I know my gmail account and i know my password and im %100 sure about it. But i cant log in
Spotify Star
310 Views
1 replies
0 likes
I am charge $18.67 and $12.08. I only have one account and do not want to cancel it or my bank card but will if I can’t get this resolved.
I am charge $18.67 and $12.08. I only have one account and do not want to cancel it or my bank card but will if I can’t get this resolved.
Spotify Star
307 Views
1 replies
0 likes
Because I have a new phone I want to download my music. But it says I have to delete other offline devices, but because my old phone is cleared up (fabric settings), I can’t do anything with it. I’ve searched on the internet, but the ways they explai...
Because I have a new phone I want to download my music. But it says I have to delete other offline devices, but because my old phone is cleared up (fabric settings), I can’t do anything with it. I’ve...
Spotify Star
259 Views
1 replies
0 likes
The Spotify Support suggested to use email as my login method instead, the thing is both of my spotify and Facebook account doesn't have email (I register my Spotify through Facebook, and I register my Facebook through mobile number only so I don't h...
The Spotify Support suggested to use email as my login method instead, the thing is both of my spotify and Facebook account doesn't have email (I register my Spotify through Facebook, and I register ...
Spotify Star
320 Views
1 replies
0 likes
Am locked out of my premium account on a device I haven't used in a while. When I try to log in it says: This app is restricted to premium users only (error code:accesspoint22)
Am locked out of my premium account on a device I haven't used in a while. When I try to log in it says: This app is restricted to premium users only (error code:accesspoint22)
Spotify Legend
547 Views
3 replies
0 likes
trying to make a free trial with my step card and it doesnt go through at allit declines when i try to do it but i dont get charged
trying to make a free trial with my step card and it doesnt go through at all it declines when i try to do it but i dont get charged
Moderator
381 Views
1 replies
1 likes
The song that I want to play says unavailable, in an album of 10 songs 6 say that are unavailable to play. Why is this? I have deleted and re-installed the app, didn't do anything and then I deleted cache in spotify which also didn't do anything. HEL...
The song that I want to play says unavailable, in an album of 10 songs 6 say that are unavailable to play. Why is this? I have deleted and re-installed the app, didn't do anything and then I deleted ...
Moderator
363 Views
1 replies
0 likes
There is no Spain in my drop down for country un the profile, only UK and Indonesia so I cant change it to correct country and pay for my premium
There is no Spain in my drop down for country un the profile, only UK and Indonesia so I cant change it to correct country and pay for my premium
Spotify Star
274 Views
1 replies
0 likes
Please i am unable to change my payment details from my credit card since the old one was hacked
Please i am unable to change my payment details from my credit card since the old one was hacked
Spotify Star
448 Views
1 replies
0 likes
PlanPremium / premium DuoCountryJersey, Channel Islands My Question or IssueI'm trying to add my address in Jersey to start a duo plan with my partner. However, even though Jersey is listed in where Spotify is available, when it comes to verify our a...
Plan Premium / premium Duo Country Jersey, Channel Islands My Question or Issue I'm trying to add my address in Jersey to start a duo plan with my partner. However, even though J...
Spotify Star
473 Views
1 replies
0 likes
Sou membro do plano duo. confirmei o endereço. porem a minha conta spotfy continua como gratuita e ouvindo musicas com anuncios. o que fazer?
Sou membro do plano duo. confirmei o endereço. porem a minha conta spotfy continua como gratuita e ouvindo musicas com anuncios. o que fazer?
Spotify Star
413 Views
1 replies
0 likes
I made a Spotify account a few years ago. I then logged out of that and made a new account. All the playlists on that old account is still public and I wish the whole account would be deleted as it’s embarrassing and is inactive. I’ve tried logging i...
I made a Spotify account a few years ago. I then logged out of that and made a new account. All the playlists on that old account is still public and I wish the whole account would be deleted as it’s...
Moderator
465 Views
1 replies
0 likes
App has ads
App has ads
Spotify Star
289 Views
1 replies
0 likes
My wife has an active premium subscription, which is invoiced via her credit card. However we have searched all spotify accounts, and none of them seems to have an active subscription, how do I get in contact with Spotify to track the account the cre...
My wife has an active premium subscription, which is invoiced via her credit card. However we have searched all spotify accounts, and none of them seems to have an active subscription, how d...
Spotify Star
1168 Views
3 replies
0 likes
PlanFree/PremiumCountryUSADeviceiPhone 14Operating SystemiOS 10My Question or IssueI have invited my wife to our family plan several times. Via email and via text. She clicks on the invitation and then clicks "Accept." I can see that she's accepted o...
Plan Free/Premium Country USA Device iPhone 14 Operating System iOS 10 My Question or Issue I have invited my wife to our family plan several times. Via email and via text. She clicks on the...
Spotify Star
337 Views
1 replies
0 likes
Tried logging in using all other methods and none of them were linked. The email in use is an email I’m assuming has been randomly generated yet when I try to change it it just comes up with an error message. All online help needs you to be logged in...
Tried logging in using all other methods and none of them were linked. The email in use is an email I’m assuming has been randomly generated yet when I try to change it it just comes up with an error...
Moderator
360 Views
1 replies
0 likes
I've closed my old spotify account, and when I try to sign up for free, it says my email is already in use of another account. And when I try to log in, it says this account is no longer available.
I've closed my old spotify account, and when I try to sign up for free, it says my email is already in use of another account. And when I try to log in, it says this account is no longer available.
Spotify Star
286 Views
1 replies
0 likes
PlanFamilyCountryGermanyDevice(iPhone 13)Operating SystemAll My Question or IssueAfter my divorce my daughter moved to my household. Her mother (my ex) has terminated my daughter’s account. Now she can not join my family account but is blocked for a ...
Plan Family Country Germany Device (iPhone 13) Operating System All My Question or Issue After my divorce my daughter moved to my household. Her mother (my ex) has terminated...
Spotify Star
525 Views
5 replies
0 likes
I'm releasing a song and tried to claim my spotify for artists profile. Usually this should take 1-3 days right? But I did not receive any response from spotify. I'm confused. What should I do? The release is soon and I need my profile and I'm not su...
I'm releasing a song and tried to claim my spotify for artists profile. Usually this should take 1-3 days right? But I did not receive any response from spotify. I'm confused. What should I ...
Spotify Star
799 Views
1 replies
0 likes
Hi,my account is always showing offline, been trying to bring it back to online but to no avail
Hi,my account is always showing offline, been trying to bring it back to online but to no avail
Visitor
9667 Views
2 replies
1 likes
