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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256400 Views
  • 783 replies
  • 81 likes
  • Account
  • 256400 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126650 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126650 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69888 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69888 Views
  • 63 replies
  • 8 likes

Superuser Contribution Is there any way to get access to listening history longer than the past year?

I recently found out you can request your listening history from the past year which I never knew you could do. But would it be possible to somehow get data from longer ago than a year?

  • Newbie
  • I recently found out you can request your listening history from the past year which I never knew you could do. But would it be possible to somehow get data from longer ago than a year?
  • Eni
  • Moderator
  • 500 Views
  • 1 replies
  • 0 likes
  • Account
  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am experiencing bizarre login behavior

PlanPremiumCountry DevicePC (I think phones as well)Operating SystemWindows 10 (I think phone OS as well) My Question or IssueSpotify continually rejects my password. I save the password in a Password Manager so I know it is correct. And when I go to...

  • Casual Listener
  • Plan Premium Country   Device PC (I think phones as well) Operating System Windows 10 (I think phone OS as well)   My Question or Issue Spotify continually rejects my password. I ...
  • Eni
  • Moderator
  • 517 Views
  • 1 replies
  • 0 likes
  • Login
  • 517 Views
  • 1 replies
  • 0 likes

Coupon code

Dears,I've got a coupon code but it's not possible to use it with my family account. Spotify does not accept the code. Does anybody knows why it's not possible to use coupon codes with a family account ? Many thanksJörg

  • Newbie
  • Dears, I've got a coupon code but it's not possible to use it with my family account. Spotify does not accept the code. Does anybody knows why it's not possible to use coupon codes with a famil...
  • MatthewDss
  • Casual Listener
  • 941 Views
  • 2 replies
  • 0 likes
  • Account
  • 941 Views
  • 2 replies
  • 0 likes

Superuser Contribution Criteria for Searching a Username/Display Name

PlanPremiumCountryUSDeviceI phone 8Operating SystemWindows 10 My Question or IssueWhen searching a friend. Would I use their Username or the (now changeable) Display name? Also does linking a Facebook account to a Spotify account change how to search...

  • Visitor
  • Plan Premium Country US Device I phone 8 Operating System Windows 10   My Question or Issue When searching a friend. Would I use their Username or the (now changeable) Display name? Al...
  • Alex
  • Moderator
  • 4113 Views
  • 3 replies
  • 0 likes
  • Account
  • 4113 Views
  • 3 replies
  • 0 likes

Superuser Contribution Adding Artists says can't find artist?

I am trying to claim my new artist profile under my artist.spotify, and even though I can find it on the drop down menu it keeps telling me this when I try to continue on to setting up and managingis it cause the verification is failing? how can I ve...

Screen Shot 2019-01-15 at 12.31.39 PM.png Screen Shot 2019-01-15 at 12.35.27 PM.png
  • Regular
  •  I am trying to claim my new artist profile under my artist.spotify, and even though I can find it on the drop down menu   it keeps telling me this when I try to continue on to se...
  • Alex
  • Moderator
  • 2007 Views
  • 10 replies
  • 0 likes
  • Account
  • 2007 Views
  • 10 replies
  • 0 likes

Superuser Contribution Can`t log in with Gmail

PlanFree/PremiumCountryRussiaDevicePCOperating SystemWin10My Question or IssueHey . Got a problem - I cannot log in Spotify with Gmail, cause Spotify says Spotify account is not connected to Google, so I have to tape mail and password every time, tha...

  • Newbie
  • Plan Free/Premium Country Russia Device PC Operating System Win10 My Question or Issue Hey . Got a problem - I cannot log in Spotify with Gmail, cause Spotify says Spotify account is not con...
  • MafeG
  • Spotify Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account does not have an email address attached to it. Unable to verify email.

Plan : 3 monthPremium - UPI PaymentCountry : India Device : Android My Question or Issue : I can't log in to my account anywhere except on my phone!I paid for 3 months through the UPI payment option in India (a prepaid plan) on my phone with the Goog...

  • Visitor
  • Plan : 3 month Premium - UPI Payment Country : India   Device : Android   My Question or Issue :  I can't log in to my account anywhere except on my phone! I paid for 3 months ...
  • MafeG
  • Spotify Legend
  • 20384 Views
  • 4 replies
  • 3 likes
  • Account
    Login
    Premium
  • 20384 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution Sync Licensing Spotify Account

Hi everyone! I work in creative sync for a small, indie sync licensing agency, and I want to make a Spotify account to showcase our artists. We are NOT a record label, so we don't own master rights, publishing, etc. I just generally want to create fu...

  • Casual Listener
  • Hi everyone! I work in creative sync for a small, indie sync licensing agency, and I want to make a Spotify account to showcase our artists. We are NOT a record label, so we don't own master rights, ...
  • Jeremy
  • Spotify
  • 235 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 235 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How to be found with my profile name ?

PlanPremiumCountryFrance My Question or IssueI would like to be found with my DJ name:- my Spotify account name is not my DJ name one- I modified my profile name but it is not seen from Spotify search I would like to know the solution to be found fro...

  • Casual Listener
  • Plan Premium Country France   My Question or Issue I would like to be found with my DJ name: - my Spotify account name is not my DJ name one - I modified my profile name but it is not se...
  • Jeremy
  • Spotify
  • 350 Views
  • 3 replies
  • 0 likes
  • Account
  • 350 Views
  • 3 replies
  • 0 likes

Need to post for a signature

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
  • 191 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Discover Weekly Hijacked

Hi Spotify Staff, Sorry to post in the wrong place, I see catagories for specific clients, account issues and subscriptions but none for the actual service.odd. Moving on... 5 months ago we had a baby and I used Spotify to soothe her the first month ...

  • Casual Listener
  • Hi Spotify Staff,   Sorry to post in the wrong place, I see catagories for specific clients, account issues and subscriptions but none for the actual service.odd. Moving on...   5 month...
  • thiswilliam
  • Newbie
  • 2075 Views
  • 8 replies
  • 3 likes
  • Other
  • 2075 Views
  • 8 replies
  • 3 likes

Superuser Contribution Can I make my playlist 'anonymous'?

Hi all, I once made a playlist and it accidentally became pretty popular. Of course, I don't mind people following the playlist because I want everyone to enjoy the collection of music, but I do mind composers sending me friend requests and messages ...

  • Newbie
  • Hi all,    I once made a playlist and it accidentally became pretty popular. Of course, I don't mind people following the playlist because I want everyone to enjoy the collection of music...
  • Alex
  • Moderator
  • 11027 Views
  • 2 replies
  • 6 likes
  • 11027 Views
  • 2 replies
  • 6 likes

Superuser Contribution Transferring playlists

This is more of a suggestion. I really think spotify should allow users to trasnsfer playlists through accounts if both accounts accept. This would include its followers, album art, date added for each song and stuff like that. I have a really old pl...

  • Casual Listener
  • This is more of a suggestion.   I really think spotify should allow users to trasnsfer playlists through accounts if both accounts accept. This would include its followers,  album art, da...
  • MafeG
  • Spotify Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm the only one with this problem with the friendslist.

PlanDuoCountryUS Operating System(Windows 11 Dev Channel) My Question or IssueI have been having a problem with my friendslist and it seems that I am the only one with this issue as I tried searching up online on all websites, I even tried restarting...

  • Regular
  •   Plan Duo Country US   Operating System (Windows 11 Dev Channel)   My Question or Issue I have been having a problem with my friendslist and it seems that I am the only one ...
  • Kiril
  • Moderator
  • 970 Views
  • 15 replies
  • 1 likes
  • Account
  • 970 Views
  • 15 replies
  • 1 likes

Solved!! Company profile and verification

I would like to know whether there is an option to create a company account on Spotify and whether there are special conditions for brands / companies. I haven't found anything on the Spotify page, nor could Google help me. At the time it seems to me...

  • Newbie
  • I would like to know whether there is an option to create a company account on Spotify and whether there are special conditions for brands / companies. I haven't found anything on the Spotify page,...
  • MattSuda
  • Spotify Star
  • 15974 Views
  • 18 replies
  • 6 likes
  • Account
    Security
  • 15974 Views
  • 18 replies
  • 6 likes

Superuser Contribution Están haciendo mal uso de la tarjeta de crédito de mi esposa.

Me he puesto c¡en contacto con AYUDA via twitter, y me remitieron aqui, para que repitiera los pasos que segui via twitter, Inicio de conversación via twitter YO@SpotifyAyuda Hola, como se puede cancelar una suscripción, están haciendo mal uso de la ...

  • Newbie
  • Me he puesto c¡en contacto con AYUDA via twitter, y me remitieron aqui, para que repitiera los pasos que segui via twitter, Inicio de conversación via twitter   YO @SpotifyAyuda Hola, como se...
  • MafeG
  • Spotify Legend
  • 1469 Views
  • 5 replies
  • 1 likes
  • 1469 Views
  • 5 replies
  • 1 likes

I can’t find my artist profile on spotify for artist

Hello, my song was just released today and i want to claim my artist profile, but i cannot find my artist profile neither on the app or web browser. How can i fix this?

  • Casual Listener
  • Hello, my song was just released today and i want to claim my artist profile, but i cannot find my artist profile neither on the app or web browser. How can i fix this?
  • Billy-J
  • Spotify Star
  • 1427 Views
  • 6 replies
  • 1 likes
  • Account
    Login
  • 1427 Views
  • 6 replies
  • 1 likes

How do I unsubscribe from wrapped emails?

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueHow do I unsubscribe from wrapped emails? I don't want the spam and the Wrapped thing is pretty crappy. It also doesn't work on the Windows App.

  • Regular
  • Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue How do I unsubscribe from wrapped emails?  I don't want the spam and the Wrapped thing...
  • BobGohd
  • Regular
  • 245 Views
  • 2 replies
  • 0 likes
  • Account
  • 245 Views
  • 2 replies
  • 0 likes

Solved!! Are you charged tax in NY state/New York?

Hi everyone! If you're in New York state/NY, does Spotify charge you sales tax? And if so and it's not too much trouble, do you know what percentage? For some reason, Spotify is being sketchy and not sharing this information. Thank you so much, I rea...

  • Casual Listener
  • Hi everyone!   If you're in New York state/NY, does Spotify charge you sales tax? And if so and it's not too much trouble, do you know what percentage?    For some reason, Spotify ...
  • KeithGreene
  • Regular
  • 2269 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 2269 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Samsung Galaxy Watch - Login Problems

Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I got the watch for use in the gym. I bought a Samsung...

  • Casual Listener
  • Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I g...
  • Jeremy
  • Spotify
  • 4953 Views
  • 4 replies
  • 0 likes
  • Premium
  • 4953 Views
  • 4 replies
  • 0 likes