I didn't get my 4 months premioum

[Bwallteros]

I paid for the 3 months premioum and today the first months, i didn't have it anymore. Please help. ASAP.

[osornios]

Hey @Bwallteros,

To get the 3 month promo you must have left Premium before April 19th, and not have used a similar promo in the past.

Also, It's not possible to get one of the offers with a payment method that's already been used to purchase another offer before.

If that doesn't apply to you, fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.