Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Dear Spotify,When I tried to log in to Spotify (because it kicked me out of my account), it wouldn't let me, because apparently "I've been using it abroad for 14+ days", when I have not. This has happened to me previously, and I do not think that it ...
I tried to subscribe to family premium and when I entered my credit card info it said that there was a problem with my payment method or bank and that I shouldnt be worried and that I wasnt going to get charged for it, and right after that I check an...
Hello! I resquest my friend to follow my account and when they typed my user they couldnt find it?! And even when I followed them, they couldnt find me in their followers lista ;(
Hi! I want to delete my user so i can get another username... How? Thanks
I checked before i signed on for Premium and it stated it was S$9.90. Unless the letter 'S' stood for some other currency unbeknownst to me, i'm pretty sure it's in SGD. However, when i checked my bank statement, i was charged S$10.18 instead. I'm ex...
good night, would they do help me because they made me the position of the subscription and payment has not passed or not I do not enjoy the benefits . and I find it unfair, since the days that I unserved not going to reimburse me or ?? I hope will h...
My company credit card was used by Spotify last month to charge me £9.99 for something that I never signed up to. I have 2 serious concerns: 1. How can this happen? I don't recall ever disclosing the details of this credit card. 2. My understanding i...
Hi,I have been subscribed to spotify premium through the vodafone spotify promo since one year. However, my spotify account has been turned into thr basic free account although the vodafone promo still continues ( confirmed by vodafone). Any idea on ...
Hello, I am having 2 issues related to the same problem... I have the premium family memerbeship, i originally subscribe from Dominican Republic and now i moved to Honduras. I am still using my Dominican Republic credict card as payment method, now I...
So what am I supposed to do? I have logged in with facebook for a long time, and the mail I used is prolly hacked since I havent used it for several years. So how can I get back control of my account?
Hey community,last month I saw this offer 3 months Spotify premium for 0,99€.So I clicked on that offer and paid 10€ for premium, but now my premium ran out.Please help Thank you!
Hello,i want to start a family account subscription, but my relatives live everywhere across the globe.. traveling both a lot. The starting point is Italy, means i will register from an Italian IP address with an Italian credit card, and i will keep ...
Hi all, when trying to change the country in my account I can only pick between Switzerand and The Netherlands? How can I pick from a full list of countries? Many ThanksGio
I have unsubscribed before the start of another month of subscription but they have still deducted my debit card. How will I take back my money?
I opened a second spotify account ( a free, my other is premium ) because I want to been seen on spotify as my artistname. I connected it to my facebook so that I can have a profilepicture. However, my username is now changed to my facebookname which...
Trying to make a profile so i can join my familys family account. Apparently i have a facebook account but its the wrong email. When im trying to change to my email i have now its says its already being used. When im trying to log in on the email i h...
I have been trying to log on all day and I cannot. I tried to create a new account and I cannot. I try to go to spotify support to email them and it tells me the domain server cannot be found. HELP.
I logged in to my Spotify account years ago on my friend's computer via Facebook and ever since then when I'm logged in to my account it shows my Facebook account photo, but my friend's Facebook name. If I go to account settings on Spotify, it also s...
I have confirmed that everything is in order on Roger's end. However, the problem persists that when I attempt to complete the acitivation by logging into my Spotify account via my MyRogers account, the webpage get frozen and doesn't do anything and ...
I'm trying to get the premium version for just the validity of the promotion has been charged twice R $ 10.00 and does not update the version. Already deleted the program and downloaded it again but it does not update . As phaco and as I shall have t...