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I forgot my username and email and password

I forgot my username and email and password

I have an active premium account. And need to log in. How can I fix this?
16 Replies

If you don't know any of your account details, get in touch with the customer services team directly using this online contact form including as much detail as you can, such as any possible email addresses you might have used to create the account and they will be able to lend a hand.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

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You would need to contact Spotify directly for this, you can do that here. If you get an automated reply just reply directly to that email (even if it is a no-reply). They should be able to look it up by your payment detials 🙂

Hope you get your account back 🙂

Hope this helped 🙂

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I'm being charged and I can not login to my account. I forgot my Username . HELP



I suggest you contact support so they can help you figure out your username


For the Spotify username box, but the email address that is on the account


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.


Support usually replies within 24-48 hours.

MattSudaSpotify Star
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I forgot my username I just reset password will not let me in with emIl?

I forgot username just reset password help


I forgot my spotify username,password, and email and this is my second account I'm writing this on. Please someone help asap!

I paid for spotify permuim and I forgot everything, my username, password, and email but my email is a fake email so I don't know what it could be. If I find out my username and password I can figure out my emial. So someone plz answer ASAP! Please I need help

my problem is solved



I'm going through the same thing, how did you resolve this

Im having the same problem and I'm freaking out ugh

Call them, they helped me get into it

Hello, I forgot the username and email of the premium account im using. I have the card i used to premium it for proof.

What's their number?

I forgot my username and I don't know what it is

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