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I have a new phone, downloaded Spotify, can't log in, says email sccount already in use?

Solved!

I have a new phone, downloaded Spotify, can't log in, says email sccount already in use?

I've deleted the app on my old phone as well. I'm not very technical so any help!!

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Accepted Solutions
Marked as solution

Hey @Lala74,

 

Please try logging in using your username and password, instead of your email address and password.

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @Lala74,

 

Please try logging in using your username and password, instead of your email address and password.

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi Maxim, once I remembered my user name it worked! You're a star!! Cheers!

I had the same problem as Rosi and I solved with your help  

Thanks

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