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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4817 Views
  • 1 replies
  • 9 likes
  • Security
  • 4817 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466859 Views
  • 976 replies
  • 111 likes
  • Account
  • 466859 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206165 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206165 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115010 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115010 Views
  • 72 replies
  • 12 likes

Set device password

Hello It's look like "Set device password" didn't work any more . I tried more than 5 times and still waiting for email any body can help me? Please Advise Thanks!

  • Visitor
  • Hello   It's look like "Set device password" didn't work any more 😞 . I tried more than 5 times and still waiting for email    any body can help me?    Please Advise ...
  • Hubo
  • Community Legend
  • 249 Views
  • 3 replies
  • 0 likes
  • Account
  • 249 Views
  • 3 replies
  • 0 likes

Card is Having a Bad Day

I'm trying to get the student price, and every time I enter my credit card info (and even a different card's info) I get the message that tells me the card is having a bad day. I've contacted my bank, no problems there. I've used different browsers a...

  • Casual Listener
  • I'm trying to get the student price, and every time I enter my credit card info (and even a different card's info) I get the message that tells me the card is having a bad day.  I've contacted m...
  • Bittencourt
  • Spotify Star
  • 305 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 305 Views
  • 4 replies
  • 0 likes

Superuser Contribution no puedo registrar a un familiar

cuando ingreso los datos que me pide dice que no se puede comprobar que el titular viva en mi domicilio y pongo los datos correctos

  • Newbie
  • cuando ingreso los datos que me pide dice que no se puede comprobar que el titular viva en mi domicilio y pongo los datos correctos
  • FabianS_Bogota
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

family thang

I was a member of family premium but after an update spotify just kicked me (not the other members) for the address verification. So I re-write my address etc. but it doesnt verify me and doesnt take me back... it s annoying how can I solve this ?

  • Newbie
  • I was a member of family premium but after an update spotify just kicked me (not the other members) for the address verification. So I re-write my address etc. but it doesnt verify me and doesnt take...
  • Bittencourt
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't connect my Spotify to my Facebook.

I tried linking my Spotify which I had for awhile now to my Facebook but it keeps giving me the error "Sorry there has been a temporary error, please try again later." I've tried linking it through Account Overview, Web Player, and the Desktop Progra...

  • Newbie
  • I tried linking my Spotify which I had for awhile now to my Facebook but it keeps giving me the error "Sorry there has been a temporary error, please try again later." I've tried linking it through A...
  • FabianS_Bogota
  • Roadie
  • 180 Views
  • 1 replies
  • 1 likes
  • Account
  • 180 Views
  • 1 replies
  • 1 likes

Superuser Contribution spotify y facebook

Tengo una cuenta de spotify vieja ligada a mi fb y ahora que quiero ligar mi spotify nuevo y que si uso a mi fb, me dice que no porque ya esta ligada a otra cuenta. Que puedo hacer?

  • Newbie
  • Tengo una cuenta de spotify vieja ligada a mi fb y ahora que quiero ligar mi spotify nuevo y que si uso a mi fb, me dice que no porque ya esta ligada a otra cuenta. Que puedo hacer?
  • FabianS_Bogota
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using a new card for payment

I have had to switch debit cards because of a breach. Because of this, spotify couldnt take out my payment and canceled my premium. Now that I have my new card, I have tried three times in two days to use this card as payment however I keep getting t...

  • Newbie
  • I have had to switch debit cards because of a breach. Because of this, spotify couldnt take out my payment and canceled my premium. Now that I have my new card, I have tried three times in two days t...
  • FabianS_Bogota
  • Roadie
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Can't get premium via family account

Hello, my daughter has a premium account and has set up a family one adding me. I've had the invite, accepted it and had confirmation but my Spotify is still the free one, not premium, I've tried logging in and out but no joy. Can anyone help please?

  • Casual Listener
  • Hello, my daughter has a premium account and has set up a family one adding me.  I've had the invite, accepted it and had confirmation but my Spotify is still the free one, not premium,  I'...
  • sara5228
  • Casual Listener
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution 10+ devices on premium account

Hi. I own more than 10 devices. I would like to know if I'm going to suscribe to Spotify premium, will I get banned for using too many devices on single account?

  • Newbie
  • Hi. I own more than 10 devices. I would like to know if I'm going to suscribe to Spotify premium, will I get banned for using too many devices on single account?
  • FabianS_Bogota
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Log in problem in app

I can login my account on website, but when I try to login from Spotify app it doesn't work and says you don't have an Spotify account connected Facebook account. Please help.

  • Casual Listener
  • I can login my account on website, but when I try to login from Spotify app it doesn't work and says you don't have an Spotify account connected Facebook account. Please help.
  • Hubo
  • Community Legend
  • 409 Views
  • 6 replies
  • 0 likes
  • 409 Views
  • 6 replies
  • 0 likes

One month waiting to get approaved for Fan Insight

Hello community, am i doing something wrong?I've tried several times to get an acces to Fan insight this month, and nothing, no confirmation mail, no access. Does anyone know about this issue?I'm a premium spotify client for years now and my band has...

  • Newbie
  • Hello community, am i doing something wrong? I've tried several times to get an acces to Fan insight this month, and nothing, no confirmation mail, no access. Does anyone know about this issue? I'm...
  • Hubo
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Can't make payment!

Hi there. I live in Turkey. I am trying to make purchase premium subscription but I get error message like; 'we are unable to process payment due to payment method. Please try again later or use different card!'I spokE to my bank. They confirmed Ever...

  • Newbie
  • Hi there. I live in Turkey. I am trying to make purchase premium subscription but I get error message like; 'we are unable to process payment due to payment method. Please try again later or use diff...
  • Hubo
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

problem with payment

“Oops, seems your card or payment provider is having a bad day"my credit cards didn`t work on family plan.

  • Newbie
  • “Oops, seems your card or payment provider is having a bad day" my credit cards didn`t work on family plan.
  • Bittencourt
  • Spotify Star
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Unlinking Spotify (second hand phone regsitered to another account)

Hi My daughter bought a second hand phone from a friend and the phone is registered to another Spotify account. I have Family Spotify and we cant register the phone to our family spotify Can amybody help to resolve this please Thanks x

  • Visitor
  • Hi My daughter bought a second hand phone from a friend and the phone is registered to another Spotify account. I have Family Spotify and we cant register the phone to our family spotify Can amybody ...
  • Hubo
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Billing scam

Ive tried to delete my account and spotify wont delete. It keeps sending me back an error, try again later. How convient for spotify as my card is still being charged!

  • Newbie
  • Ive tried to delete my account and spotify wont delete. It keeps sending me back an error, try again later. How convient for spotify as my card is still being charged!
  • Hubo
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Discover Weekly not updated since 2015

Hi, I've used this account in 2015. Now I've started using it with premium but the Discover Weekly doesn't update and the last update was in 2015.Any solution for this?

  • Music Fan
  • Hi, I've used this account in 2015. Now I've started using it with premium but the Discover Weekly doesn't update and the last update was in 2015. Any solution for this?
  • stefy97100
  • Music Fan
  • 559 Views
  • 2 replies
  • 0 likes
  • 559 Views
  • 2 replies
  • 0 likes

Is there anyway to pay one time and have premium forever?

Hi! I love Spotify and I was wondering if there is any way to pay once and get premium forever without paying ever again. If they don't have this they should add it. Please help. Thank you in advance.

  • Newbie
  • Hi! I love Spotify and I was wondering if there is any way to pay once and get premium forever without paying ever again. If they don't have this they should add it. Please help. Thank you in advance.
  • lcolling
  • Community Legend
  • 19557 Views
  • 1 replies
  • 2 likes
  • 19557 Views
  • 1 replies
  • 2 likes

My log in details log me in as a different user.

Hi,Whenever I try to log in to Spotify on my Android phone with my user name and password it logs me into my daughter's free Spotify account which is linked to her Facebook. I have tried logging out and back in and reinstalling the app but it still r...

  • Newbie
  • Hi, Whenever I try to log in to Spotify on my Android phone with my user name and password it logs me into my daughter's free Spotify account which is linked to her Facebook. I have tried ...
  • Hubo
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Wrong country

Hello,I'm a spanish student living in Lithuania, so I bought a gift card for one friend who has a lithuanian spotify account, and mine is spanish because I paid with my spanish credit card, now my friend can't activate his code, and now I can't cance...

  • Casual Listener
  • Hello, I'm a spanish student living in Lithuania, so I bought a gift card for one friend who has a lithuanian spotify account, and mine is spanish because I paid with my spanish credit card, now&nbs...
  • Maxim
  • Spotify Star
  • 453 Views
  • 3 replies
  • 0 likes
  • 453 Views
  • 3 replies
  • 0 likes