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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9811 Views
  • 3 replies
  • 9 likes
  • Security
  • 9811 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491777 Views
  • 981 replies
  • 111 likes
  • Account
  • 491777 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213351 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213351 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122369 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122369 Views
  • 72 replies
  • 12 likes

Was charged earlier than my subscription started

My PayPal account shows I was charged for the month of 3/2/17-4/2/17 and I clearly canceled my Prenium subscription today, 3/1/17. I didn't want spotfiy prenium for this upcomming month so I cancelled it today, a day ahead of time and was charged any...

  • Casual Listener
  • My PayPal account shows I was charged for the month of 3/2/17-4/2/17 and I clearly canceled my Prenium subscription today, 3/1/17. I didn't want spotfiy prenium for this upcomming month so I cancelle...
  • TobiasYoung
  • Composer
  • 273 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 273 Views
  • 4 replies
  • 0 likes

Solved!! How to cancel premium

Ok. So i want the 30 days premium but then I need to do the creditcard thing. How can i cancel the premium charche after?

  • Casual Listener
  • Ok. So i want the 30 days premium but then I need to do the creditcard thing. How can i cancel the premium charche after?
  • Mikaladosio
  • Casual Listener
  • 278 Views
  • 2 replies
  • 0 likes
  • Premium
  • 278 Views
  • 2 replies
  • 0 likes

Spotify WebPlayer fails and prompts for Flash

Hey i need hel to refil my accunt whit a code and cant find where. Namn newgate password: ******** code: ********

  • Newbie
  • Hey i need hel to refil my accunt whit a code and cant find where. Namn newgate password: ******** code: ********
  • osornios
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
  • 285 Views
  • 1 replies
  • 0 likes

Unsubscribe, but I'm being charged 20zł

No more to say. I did it few days ago..... Awesome

  • Regular
  • No more to say. I did it few days ago..... Awesome
  • Garbi007
  • Regular
  • 549 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 549 Views
  • 10 replies
  • 0 likes

He cancelado la suscripción pero igual me han debutado

He cancelado la suscripción pero igual me han debitado el dinero NO ENCUENTO NINGÚN TIPO DE CONTACTO PARA SPOTIFYES UNA TOMADURA DE PELO

  • Casual Listener
  • He cancelado la suscripción pero igual me han debitado el dinero  NO ENCUENTO NINGÚN TIPO DE CONTACTO PARA SPOTIFY ES UNA TOMADURA DE PELO
  • osornios
  • Spotify Star
  • 224 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 224 Views
  • 3 replies
  • 0 likes

Solved!! Payment Problems

My credit card isn't being accepted. When I enter (the correct) credit card information, I get an error message saying:"Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another pa...

  • Visitor
  • My credit card isn't being accepted. When I enter (the correct) credit card information, I get an error message saying: "Oops, seems your card or payment provider is having a bad day. Don't worry, ...
  • user-removed
  • Not applicable
  • 364 Views
  • 4 replies
  • 0 likes
  • 364 Views
  • 4 replies
  • 0 likes

traveling with spotify

hi guys, i am now traveling in south america and i want to use the service to listen to music. i am currently in brasil, and when i want to register for primium they ask for stuff i don't have like a local id, and everything is in potuguese. it also ...

  • Casual Listener
  • hi guys, i am now traveling in south america and i want to use the service to listen to music. i am currently in brasil, and when i want to register for primium they ask for stuff i don't have like a...
  • berko1
  • Casual Listener
  • 333 Views
  • 3 replies
  • 0 likes
  • 333 Views
  • 3 replies
  • 0 likes

Deleted account and using the same e-mail address.

Hi, I had 2 spotify accounts, one I created using my e-mail address and another by logging in via facebook. I delete the account with preferred e-mail and want to change the e-mail on the account that I created via facebook to my preferred e-mail add...

  • Newbie
  • Hi, I had 2 spotify accounts, one I created using my e-mail address and another by logging in via facebook. I delete the account with preferred e-mail and want to change the e-mail on the account tha...
  • Masta_22
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Pourquoi la même adresse physique pour le compte famille ?

Bonjour, J'aimerais prendre un compte premium famille, mais j'aimerais savoir pourquoi la même adresse est nécessaire ? Ma soeur et moi sommes étudiantes et n'habitons plus chez nos parents qui veulent bénéficier également de ce compte. Merci d'avanc...

  • Newbie
  • Bonjour,    J'aimerais prendre un compte premium famille, mais j'aimerais savoir pourquoi la même adresse est nécessaire ?  Ma soeur et moi sommes étudiantes et n'habitons plus chez...
  • Masta_22
  • Roadie
  • 572 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 572 Views
  • 1 replies
  • 0 likes

My family members are not able to join my Spotify family

My family members are not able to join my Spotify family, they joined for first month but on second month they got kicked out by the system. It doesn't work even they key in the same address..

  • Casual Listener
  • My family members are not able to join my Spotify family, they joined for first month but on second month they got kicked out by the system. It doesn't work even they key in the same address..
  • Hubo
  • Community Legend
  • 256 Views
  • 3 replies
  • 0 likes
  • 256 Views
  • 3 replies
  • 0 likes

Solved!! Going from Premium to Free

Hey ... does anybody know what happens to playlists that were created under a premium account and that account switches over to a free account? Do you lose access to the playlists? Do they get deleted? Thanksr1nxx

  • Newbie
  • Hey ... does anybody know what happens to playlists that were created under a premium account and that account switches over to a free account?   Do you lose access to the playlists? Do they g...
  • Maxim
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 259 Views
  • 1 replies
  • 0 likes

I want to cancel premium but I dont have my password

Can you help me, how can I delete my order even without password to my account?

  • Newbie
  • Can you help me, how can I delete my order even without password to my account?
  • Masta_22
  • Roadie
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Unexpected charges

I tried to subscribe using my student info but it said that I wasn't a student so I couldn't use the discount but I was still charged $5.44 on my card. How do I get my money refunded?

  • Newbie
  • I tried to subscribe using my student info but it said that I wasn't a student so I couldn't use the discount but I was still charged $5.44 on my card. How do I get my money refunded?
  • Maxim
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

`Country issue

My husband recently purchased spotify premium. He did so whiule in Canada on holiday. His credit card he used to pay for it is an Australian one, so Spotify charged him in Australian dollars, rather than Canadian (a difference of $3 a month more!!) I...

  • Newbie
  • My husband recently purchased spotify premium.  He did so whiule in Canada on holiday.  His credit card he used to pay for it is an Australian one, so Spotify charged him in Australian doll...
  • Masta_22
  • Roadie
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Family Subscription

Hi all, I've upgraded to a Family Subscription but I've had the additional members kicked off the plan saying unable to verify details - I can't edit my own details to put in my Irish Postcode - so how do you propose I validate the details ? RegardsD...

  • Newbie
  • Hi all,    I've upgraded to a Family Subscription but I've had the additional members kicked off the plan saying unable to verify details - I can't edit my own details to put in my Irish ...
  • Masta_22
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for both Premium and family subscription.

Hi, I appear to have been charged for both my Premium account, and the family subscription that I just started. How can I resolve that? Best,Ole Hjortland

  • Newbie
  • Hi,   I appear to have been charged for both my Premium account, and the family subscription that I just started. How can I resolve that?   Best, Ole Hjortland
  • user-removed
  • Not applicable
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

Betaald maar geen abonnement

Hallo,Ik werk voor restaurant de mark te utrecht.We hebben enige tijd geleden 60 euro betaald. Maar hebben nog steeds geen premiun ontvangen. Kan iemand dit alsnog regelen voor ons?

  • Casual Listener
  • Hallo, Ik werk voor restaurant de mark te utrecht. We hebben enige tijd geleden 60 euro betaald. Maar hebben nog steeds geen premiun ontvangen. Kan iemand dit alsnog regelen voor ons?
  • Demarkt
  • Casual Listener
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Family account

I have an ongoing premium subscription and want change it to a family deal. 1. Do i need to pay double or the difference in between?2. How does it work if i include my girlfriends account in the family deal?

  • Newbie
  • I have an ongoing premium subscription and want change it to a family deal.   1. Do i need to pay double or the difference in between? 2. How does it work if i include my girlfriends account ...
  • ricardoliveira
  • Newbie
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Family Premium - kein Abo???

Hallo,ich habe Family Premium am 17.1. eingerichtet und per Lastschrift bezahlt. Dachte, es verlängert sich automatisch, aber nun bekomme ich angezeigt, dass ich nur noch "free" habe. Muss ich das bei dieser Zahlungsweise tatsächlich immer wieder neu...

  • Casual Listener
  • Hallo, ich habe Family Premium am 17.1. eingerichtet und per Lastschrift bezahlt.   Dachte, es verlängert sich automatisch, aber nun bekomme ich angezeigt, dass ich nur noch "free" habe. Muss...
  • birte
  • Casual Listener
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family plan randomly stopped working

Hi my sister purchased the Spotify family plan recently and she sent me an invite and I entered in all the information and it worked but for some odd reason it just stopped and kicked me off randomly,and she still has the Spotify family plan paid for...

  • Newbie
  • Hi my sister purchased the Spotify family plan recently and she sent me an invite and I entered in all the information and it worked but for some odd reason it just stopped and kicked me off randomly...
  • kukurikaboom21
  • Newbie
  • 1930 Views
  • 2 replies
  • 0 likes
  • 1930 Views
  • 2 replies
  • 0 likes