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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1586 Views
  • 0 replies
  • 7 likes
  • Security
  • 1586 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445803 Views
  • 970 replies
  • 108 likes
  • Account
  • 445803 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199001 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199001 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • jgbanm65v5z8gvpajr9i
  • Visitor
  • 108275 Views
  • 71 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108275 Views
  • 71 replies
  • 11 likes

Account Claim

Hi guys, I've posted this in another place: I have a client looking to claim an old profile, but they don't have the information or old address to reset a password. How do we go about helping them get back into the account?Shawn

  • Casual Listener
  • Hi guys,   I've posted this in another place:   I have a client looking to claim an old profile, but they don't have the information or old address to reset a password.   How do ...
  • KatesHere
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento

Ciao a tutti , ho un abbonamento premium da quasi un anno , questo mese non avendo ricaricato la carta dove Spotify preleva i 9,99 euro , il mio account è passato da premium a free. Ieri ho ricaricato la carta , ma ancora il mio account risulta free....

  • Newbie
  • Ciao a tutti , ho un abbonamento premium da quasi un anno , questo mese non avendo ricaricato la carta dove Spotify preleva i 9,99 euro , il mio account è passato da premium a free. Ieri ho ricaricat...
  • Maria_B
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account under someone else's name

I was currently on my work computer where my boss was signed into his spotify (as we play this throughout the place) I went to click 'find friends' thinking I was logged into my account and continued to 'sign in through facebook'...then I realized I ...

  • Casual Listener
  • I was currently on my work computer where my boss was signed into his spotify (as we play this throughout the place) I went to click 'find friends' thinking I was logged into my account and continued...
  • Maria_B
  • Moderator
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution i am getting charged on two different amex cards - cant find second subscription to cancel?

i am getting billed 15.14 on one card for my family plan and 9.99 on another card and i dont know why and cant find it online or find anyone at spotify to call?

  • Casual Listener
  • i am getting billed 15.14 on one card for my family plan and 9.99 on another card and i dont know why and cant find it online or find anyone at spotify to call?
  • 1263163225
  • Casual Listener
  • 277 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 277 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Brand Account/ Licences to play music in a commercial setting

I have some questions about using Spotify in my commercial setting. If I own a Spotify "Brand" Account AND have previously paid for the mechanical rights of all the songs in my playlists-, can I now use my Spotify playlists to play background music i...

  • Newbie
  • ...n my playlists-, can I now use my Spotify playlists to play background music in my public/commercial setting? …Or am I still breaking Spotify's terms?   "we grant you a limited, non-exclusive, r...
  • Maxim
  • Spotify Star
  • 422 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 422 Views
  • 1 replies
  • 0 likes

Solved!! Split family

I am from a split family and I spend 50% at one house and 50% at another house I have siblings on both sides that I want to make a family premium with will I be able to do it with family from both houses or only one?

  • Newbie
  • I am from a split family and I spend 50% at one house and 50% at another house I have siblings on both sides that I want to make a family premium with will I be able to do it with family from both ho...
  • spellmanderek
  • Newbie
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

I cant activate the 60 day premium trial

I noticed spotify is running the promo but everytime I try, it gives me an error for the 60 day trial, i nvr been a premium user

  • Casual Listener
  • I noticed spotify is running the promo but everytime I try, it gives me an error for the 60 day trial, i nvr been a premium user 
  • Maxim
  • Spotify Star
  • 323 Views
  • 3 replies
  • 0 likes
  • Premium
  • 323 Views
  • 3 replies
  • 0 likes

How can i speak to a spotify rep

I am having issues finding what account I use for my premium account

  • Newbie
  • I am having issues finding what account I use for my premium account
  • KatesHere
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Cambiar de país con cuenta paypal

Tengo cuenta de México y me mudé a Perú. Quiero cambiar país en la cuenta, pero las opciones de pago de Perú no me admiten pago por PayPal o con Diners.

  • Casual Listener
  • Tengo cuenta de México y me mudé a Perú. Quiero cambiar país en la cuenta, pero las opciones de pago de Perú no me admiten pago por PayPal o con Diners.
  • Bittencourt
  • Spotify Star
  • 1119 Views
  • 3 replies
  • 0 likes
  • 1119 Views
  • 3 replies
  • 0 likes

how to get my music from my phone to my computer ?

Hi, I have spotify on my iphone with all the music i like, artists, playlist...then i downlouded spotify on my computer and get into my account with my email and password but in there i don't have at all all the music i have on my phone. How should i...

  • Newbie
  • Hi,   I have spotify on my iphone with all the music i like, artists, playlist...then i downlouded spotify on my computer and get into my account with my email and password but in there i don'...
  • user-removed
  • Not applicable
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

two different premium accounts on same debit card need to cancel one of them

tried to do a friend a favor and let him use my debit card for his premium account and set on auto-pay. they no longer use it and his account keeps charging my card. Want to cancel his account but not mine and dont have access to his account... pleas...

  • Newbie
  • tried to do a friend a favor and let him use my debit card for his premium account and set on auto-pay. they no longer use it and his account keeps charging my card. Want to cancel his account but no...
  • TobiasYoung
  • Composer
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Deleting a spotify account (email it's made with has been deleted)

Hey! So I wanted to attach my facebook to my current spotify aaccount, but the Facebook account has already been attached to an age old spotify account I haven't used for years. I tried to delete the account, but it needs to be confirmed from email, ...

  • Regular
  • Hey! So I wanted to attach my facebook to my current spotify aaccount, but the Facebook account has already been attached to an age old spotify account I haven't used for years. I tried to delete the...
  • itu_
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 271 Views
  • 1 replies
  • 0 likes

Subscription

I got an email from spotify that I haven't paid mine payment so my premium order isn't working because of that. But my payment goes every month automaticly from my bank account and the latest payment has gone there 15.2.2017 so I have paid it in this...

  • Newbie
  • I got an email from spotify that I haven't paid mine payment so my premium order isn't working because of that. But my payment goes every month automaticly from my bank account and the latest payment...
  • KatesHere
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

account shown as numbers

hey my account is shown as numbers in collaborative playlists. everyone else either has their username or fb name shown but mine isn't showing up correctly. can this be fixed because it's bugging me

  • Newbie
  • hey my account is shown as numbers in collaborative playlists. everyone else either has their username or fb name shown but mine isn't showing up correctly. can this be fixed because it's bugging me
  • itu_
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • Account
  • 362 Views
  • 1 replies
  • 0 likes

SUSCRIPCION CON TARJETA

QUIERO CONTRATAR SPOTIFY PERO NO TENGO TARJETA, COMO HAGO? DEBERIA HABER OTRO MEDIO, PARA PODER HACERLO.

  • Newbie
  • QUIERO CONTRATAR SPOTIFY PERO NO TENGO TARJETA, COMO HAGO? DEBERIA HABER OTRO MEDIO, PARA PODER HACERLO.
  • itu_
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

How do you update your email if it says it's connected to facebook?

I made my spotify account through facebook a few years ago, but recently I deleted that facebook account and created a new one with a new email. I want to update my email to fit the one I use now, but the setting won't let me. It says I can only chan...

  • Newbie
  • I made my spotify account through facebook a few years ago, but recently I deleted that facebook account and created a new one with a new email. I want to update my email to fit the one I use now, bu...
  • TobiasYoung
  • Composer
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
  • 181 Views
  • 1 replies
  • 0 likes

change email address

I am trying to edit my account info and change my email address. I get the message that the new email address is taken. It is an address I am currently using so my question is how could someone else be using that address

  • Newbie
  • I am trying to edit my account info and change my email address. I get the message that the new email address is taken. It is an address I am currently using so my question is how could someone else ...
  • TobiasYoung
  • Composer
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Canceled but charged???

Hi I canceled my Spotify Premium subscription but 9.99 was charged to me today...

  • Casual Listener
  • Hi I canceled my Spotify Premium subscription but 9.99 was charged to me today...
  • TobiasYoung
  • Composer
  • 236 Views
  • 4 replies
  • 0 likes
  • 236 Views
  • 4 replies
  • 0 likes

Me cobraron dos veces este mes

Hola, me debitaron dos veces la suscripción este mes. ¿Cómo puedo hacer para que me quiten el cargo que no corresponde? Muchas Gracias

  • Newbie
  • Hola, me debitaron dos veces la suscripción este mes. ¿Cómo puedo hacer para que me quiten el cargo que no corresponde? Muchas Gracias
  • ErickRGuetta
  • Community Legend
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
  • 0 likes