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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9811 Views
  • 3 replies
  • 9 likes
  • Security
  • 9811 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491777 Views
  • 981 replies
  • 111 likes
  • Account
  • 491777 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213351 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213351 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122370 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122370 Views
  • 72 replies
  • 12 likes

Help I've lost my music and my account is free when I pay for premium

I was logged out yesterday and I play music daily so have attempted to log in and have been successful on the correct account I have lost all of my music (months of making my ideal playlist and my brothers wedding playlist) the wedding is tomorrow an...

  • Visitor
  • I was logged out yesterday and I play music daily so have attempted to log in and have been successful on the correct account I have lost all of my music (months of making my ideal playlist 😞 and my...
  • JL1991
  • Newbie
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Conta Premium Família Não Ativada

Fiz o pagamento da minha conta premium família, porem ela não foi ativada. Fiz o pagamento pelo meu cartão. O pessoal do cartão confirmou o código de autorização para transação, e possuo apenas uma conta no spotify, que é vinculada com o Facebook. Já...

  • Casual Listener
  • Fiz o pagamento da minha conta premium família, porem ela não foi ativada. Fiz o pagamento pelo meu cartão. O pessoal do cartão confirmou o código de autorização para transação, e possuo apenas uma c...
  • 124 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 124 Views
  • 0 replies
  • 0 likes

My Playlists Went away

I logged on today for the first time in a few weeks and all my playlists are gone. I tried to recover them, but it is showing none deleted.

  • Newbie
  • I logged on today for the first time in a few weeks and all my playlists are gone.  I tried to recover them, but it is showing none deleted.
  • Hubo
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Rinnovo abbonamento settimanale

Vorrei sapere se è attiva qualche offerta sul mio account, perché ieri scaricando Spotify, in automatico mi ha fatto l'abbonamento di una settimana.Vorrei sapere pure se al termine della settimana il servizio si rinnova automaticamente.

  • Newbie
  • Vorrei sapere se è attiva qualche offerta sul mio account, perché ieri scaricando Spotify, in automatico mi ha fatto l'abbonamento di una settimana. Vorrei sapere pure se al termine della settimana ...
  • FabianS_Bogota
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Student Discount

My student discount is expiring but I am still a student so I plan on renewing it. However, I do not know if it will charge me the same day that I renew my student membership or if it will charge me on the date I usually get charged on.

  • Newbie
  • My student discount is expiring but I am still a student so I plan on renewing it.  However, I do not know if it will charge me the same day that I renew my student membership or if it will char...
  • steeztracks
  • Regular
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium opeens naar Free

Beste,Mijn spotify accound is twee dagen geleden opeens overgegaan naar Free. Ik heb de betaling op automatische transactie staan dus dat kan het niet zijn. Enkele weken geleden heb ik wel een code ontvangen om over te stappen naar spotify Family, de...

  • Newbie
  • Beste, Mijn spotify accound is twee dagen geleden opeens overgegaan naar Free. Ik heb de betaling op automatische transactie staan dus dat kan het niet zijn. Enkele weken geleden heb ik wel een code...
  • FabianS_Bogota
  • Roadie
  • 726 Views
  • 1 replies
  • 0 likes
  • 726 Views
  • 1 replies
  • 0 likes

I'm Spotify Free, but I'm being charged $9.99.

My account says I'm Spotify Free, but my credit card was charged $9.99.I can't seem to cancel this thru Spotify.Suggestions? Where is customer service link?

  • Casual Listener
  • My account says I'm Spotify Free, but my credit card was charged $9.99. I can't seem to cancel this thru Spotify. Suggestions? Where is customer service link?
  • Maxim
  • Spotify Star
  • 281 Views
  • 3 replies
  • 0 likes
  • 281 Views
  • 3 replies
  • 0 likes

Superuser Contribution Special account to stream music to a third app

I have a very special question. Could be arranged (by a pre-stablished amount of money) an special account which let stream music to a third app? (like an alternative player, ready to mix, but not having any song stored in its hard drive). We have a ...

  • Newbie
  • I have a very special question.   Could be arranged (by a pre-stablished amount of money) an special account which let stream music to a third app? (like an alternative player, ready to m...
  • FabianS_Bogota
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • Other
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution disdire premium

Ciao a tutti,ho un problema.. non riesco a disdire premium e rimanere solo con la versione base free. se vado su account/abbonamento c'è scritto addirittura se voglio fare l'update a premium.. ma non è possibile perchè mi vengono scalati 10 € ogni me...

  • Newbie
  • Ciao a tutti, ho un problema.. non riesco a disdire premium e rimanere solo con la versione base free.   se vado su account/abbonamento c'è scritto addirittura se voglio fare l'update a premi...
  • FabianS_Bogota
  • Roadie
  • 386 Views
  • 1 replies
  • 0 likes
  • Premium
  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kontokort

Lyckas inte skriva in mitt nya kontokort för betalning av premium. Har kollat allt som ni vill att man gör först/ jeanett

  • Newbie
  • Lyckas inte skriva in mitt nya kontokort för betalning av premium. Har kollat allt som ni vill att man gör först / jeanett
  • FabianS_Bogota
  • Roadie
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

How to subsribe to premium for first time

My free trial has been over for a while and I can't figure out how to subscribe to premium with my iTunes card. I have money in my iTunes account. I've seen posts about going into settings and Into App Store & iTunes, my account, view account then go...

  • Newbie
  • My free trial has been over for a while and I can't figure out how to subscribe to premium with my iTunes card. I have money in my iTunes account. I've seen posts about going into settings and Into A...
  • Maxim
  • Spotify Star
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Cannot Log In without Facebook

I cannot log in to my Spotify. It keeps saying that I have to have my Facebook linked to it but I don't want it linked. I reset my password, I uninstalled the app. What else can I do?

  • Casual Listener
  • I cannot log in to my Spotify. It keeps saying that I have to have my Facebook linked to it but I don't want it linked. I reset my password, I uninstalled the app. What else can I do?
  • Masta_22
  • Roadie
  • 420 Views
  • 3 replies
  • 0 likes
  • 420 Views
  • 3 replies
  • 0 likes

Spotify Premiun

Hola queria saber si podia cancelar mi spotify premiun y que me devuelvan el dinero ya que yo tenia plan familiar pero solo me cobraron por tener 1 cuenta y las demas cuentas quedaron en free

  • Newbie
  • Hola queria saber si podia cancelar mi spotify premiun y que me devuelvan el dinero ya que yo tenia plan familiar pero solo me cobraron por tener 1 cuenta y las demas cuentas quedaron en free
  • Israel7
  • Newbie
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

Double charged

I, like a lot of other people on this forum, was double charged. I have a feeling that it is because at one time I had a service interruption due to insufficient funds in the account that pays my Spotify. Well, after I had already been charged, my Sp...

  • Visitor
  • I, like a lot of other people on this forum, was double charged. I have a feeling that it is because at one time I had a service interruption due to insufficient funds in the account that pays my Spo...
  • TobiasYoung
  • Composer
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
  • 292 Views
  • 1 replies
  • 0 likes

Can't manage family member

So one of my family member has a hash (#) in their username (i.e. android#21) and when I want to manage them I get an "oops, something went wrong" message.I notice when we want to manage a certain member, the web takes us to > spotify.com/us/family/m...

  • Newbie
  • So one of my family member has a hash (#) in their username (i.e. android#21) and when I want to manage them I get an "oops, something went wrong" message. I notice when we want to manage a certai...
  • osornios
  • Spotify Star
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 307 Views
  • 1 replies
  • 0 likes

delete picture profile and facebook account

Dears Spotify please I need delete facebook account and picture profile of my spotify. Thanks, Best Regards,Andres VeraEcuador

  • Visitor
  • Dears Spotify   please I need delete facebook account and picture profile of my spotify.   Thanks,   Best Regards, Andres Vera Ecuador 
  • osornios
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Former student cannot update credit card without verifying eligibility

I used to have a student discount, which hasn't been active in a year, but my credit card is expiring on the account and I cannot update the info without verifying through Sheer, which I cannot do. Subscription only shows the option for renewing at 4...

  • Casual Listener
  • I used to have a student discount, which hasn't been active in a year, but my credit card is expiring on the account and I cannot update the info without verifying through Sheer, which I cannot do. S...
  • Masta_22
  • Roadie
  • 576 Views
  • 7 replies
  • 0 likes
  • 576 Views
  • 7 replies
  • 0 likes

Prepaid cards

Hey guys! First time posting here, i have been buying the spotify prepaid cards and i have not had any problem until now, i can't see the code and i don't know how else to redeem it, has anyone had the same problem? if so, how can i redeem it?

  • Newbie
  • Hey guys! First time posting here, i have been buying the spotify prepaid cards and i have not had any problem until now, i can't see the code and i don't know how else to redeem it, has anyone had t...
  • osornios
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 272 Views
  • 1 replies
  • 0 likes

Student Discount redemption problem

I'm not able to redeem my discount for Spotify Premium, since the Unidays account is associated with another Spotify account. However, I do not know which account it is associated with as it is not working with my main one. Please help

  • Newbie
  • I'm not able to redeem my discount for Spotify Premium, since the Unidays account is associated with another Spotify account. However, I do not know which account it is associated with as it is not w...
  • osornios
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 158 Views
  • 1 replies
  • 0 likes

Recovering my account!

Oh my lord. So I've tried logging back into my UK spotify account in NZ and it's not having any of it! I've tried everything but it just wants me to have the free trial but I can't even change my location settings or card settings! I think this happe...

  • Newbie
  • Oh my lord. So I've tried logging back into my UK spotify account in NZ and it's not having any of it! I've tried everything but it just wants me to have the free trial but I can't even change my loc...
  • osornios
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes