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I have an unknown device listed in my devices list

I have an unknown device listed in my devices list

In my devices list I have 3 devices listed 2 I know of ( my computer and my phone) then there's a chrome webbrower  that I have never used. Also my songs will get changed at random. I have signed out of all devices and changed password as well. And have changed Facebook password as well. Please help. 

 

 

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1 Reply

 

Hey @Combz,

 

Welcome to the community!

 

It sounds like someone has gained access to your account. I would recommend immediately following this guide: Someone has taken over my account.

 

Let me know if you have any questions. Happy listening 🙂

NoahSpotify Star
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