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I keep putting in the correct phone number but it always says try again

I keep putting in the correct phone number but it always says try again

I cannot access my account if I keep my phone number in it keeps saying to try again
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2 Replies

Were you able to resolve it? Same thing is happening with me

 

Hey folks, 

 

Thanks for getting in touch about this here in the Community. 

 

If you're unable to log in to your account with your phone number, we suggest that you try using your email address. If you don't remember the password, you can reset it here

 

If you don't have an email address associated with your account, we'd recommend that you reach out to our Support team through any of these channels so they can take a closer look at your account and further assist you with this. 

 

Let us know how it goes.

EniModerator
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