I'm a premium account holder and am trying to sign up on roku but won't recognise my log in detail

[SergioDavid]

Hey @emma936, welcome to the Spotify Community!

Make sure that you're logging in with your username and not your email address. Also, we suggest you check out the support article on Roku here to make sure you have the compatible hardware to use Spotify on Roku.

If that doesn't help, we recommend you reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account to see what's happening.

Let us know how it goes and if you have any other questions.