I pay premium with a gift card and is not credited to my account and I continue to hear commercials

[tequilaceleste1]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Maxim]

Hey @tequilaceleste1,

Thanks for reaching out. That's odd. 

You can try redeeming the Gift Card again at https://spotify.com/redeem. If it says that the code has already been redeemed or is now invalid, you can head to https://spotify.com/account to see the current plan of your account.

If you redeemed it successfully, it'll also show up in the order history/receipts section of your account.

Let me know how it goes! 🙂