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Hey folks! Some of you may currently experiencing issues with login, playback and the Support site. This is being looked into and we'll keep you posted here.

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I reset my password but still unable to log in

I reset my password but still unable to log in

I've reset my password several times but every time I go to log in, it states that the username or password is incorrect. Can someone pleasee help? I NEED my music!!!!!!!

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1 Reply

Hi there.


Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and SpotifyCares on Facebook, just send them a private message with your account's email address and username. You can also use our Contact Form to get email support.


Don't hesitate to drop us a message if you need us again.

 

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