Announcements

Help Wizard

Step 1

NEXT STEP

I want to cancel a payment/get a refund

I want to cancel a payment/get a refund

I went to purchase a month of premium subscription, and at checkout it selected an old paypal I don't want to be billed anymore instead of allowing me to enter a new form of payment.  I don't want my paypal billed, and I need to cancel this and have it bill my alternate form of payment instead.  I can't seem to find how to cancel this on the website and it hasn't made it to paypal yet.  What do?

Reply
1 Reply

Hi, and welcome to the community!

 

To cancel your subscription; you can go to your subscriptions overview and cancel from there.

 

If it doesn't cancel; you can submit an online contact form and someone at Spotify should be able to cancel it for you.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

Suggested posts