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I want to cancel a payment/get a refund

I want to cancel a payment/get a refund

I went to purchase a month of premium subscription, and at checkout it selected an old paypal I don't want to be billed anymore instead of allowing me to enter a new form of payment.  I don't want my paypal billed, and I need to cancel this and have it bill my alternate form of payment instead.  I can't seem to find how to cancel this on the website and it hasn't made it to paypal yet.  What do?

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1 Reply

Hi, and welcome to the community!

 

To cancel your subscription; you can go to your subscriptions overview and cancel from there.

 

If it doesn't cancel; you can submit an online contact form and someone at Spotify should be able to cancel it for you.

 

Anthony 🙂

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