Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I want to delete an account I can no longer access

I want to delete an account I can no longer access

I made my account using a gmail account I used to use but have since deleted. I would like to delete the account but cannot because I deleted it on my devices and can longer access it. Can someone help?

Reply
1 Reply

Hi there! 👋

I totally understand your situation — it can be frustrating when your Spotify account was created using a Gmail address that you’ve since deleted, making it hard to access.

 

Unfortunately, if you’re no longer logged into the app on any device and can’t access the original email, Spotify might have limited options to verify your identity. 😕

 

That said, there’s still a way to move forward: you can reach out directly to Spotify Support and explain what happened. They usually ask for a few details to help verify ownership, such as:

 

  • Your Spotify username (if you remember it);
  • The email address used on the account (even if it’s deleted);
  • Approximate date the account was created;
  • Proof of payment method, if you ever subscribed to Premium.

 

 

These details help Spotify confirm the account is yours, even without email access. From there, they may be able to delete the account or help you regain access, depending on the case.

 

If you need help going through the support steps, I’m happy to assist! 🎧💬

ribezazSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random