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I was charged and didn't get premium

I was charged and didn't get premium

I was looking on my debt card and it says I was charged 4.99 from spotify and I was like what so I looked on my account and it says I don't have Premium. Why was I charged?

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3 Replies

Hey there @Marvelous_Emma and welcome to the community!

 

That doesn't sound right. Did you perhaps subscribe for a Student Discount without properly finishing the verification process? If so, this could be a pending charge.

 

Hope this helped!

K

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It wants me to send in my school schedule and I'm not doing that. I just don't want them to continuely charge me when I'm not getting Premuim. How do I make sure this stops?

Hey again!

 

You shouldn't worry, if you didn't verify as a student status, then the charge is pending 🙂

 

K

-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

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