Invalid User

[YuriThePuppet]

I got an error trying to reset the password for my account Yuri The Puppet (https://open.spotify.com/user/r1j5qr4h1g98n0yzhab4ide7s?si=QeyllSC2S9iE-gN4hAVBdw).

[Alfredo]

Hey @YuriThePuppet, welcome to the community!

Let's try clearing your browser's cache and cookies or using an incognito window reset your password.

If you still get the error message, send us a screenshot of it. However, make sure you hide any personal information from it before posting it.

All the best.

[YuriThePuppet]

This is my error.

[Alfredo]

Thanks for sending this screenshot over!

In this field you can't use spaces, so try typing the email address the account is linked to, instead of the name you chose for the account.

That should do the trick.