Invitation code not working

[eiong]

I have spent the last hour trying to use invite a family member to use the invitation code and got an error message saying "Oops! Something went wrong, please try again."

I have tried more than ten times with a few new codes a few times.  Using iPhone and using laptop.

Not sure whats wrong.

[KatesHere]

Hey there @eiong, welcome to the community!

Since this is an Ongoing Issue, I'd suggest you post your feedback directly here to help Spotify identify and solve this issue faster 🙂

Hope this helps!

K

[flapostali81]

I have the same problem, I tried the suggestion below, but it does not work.

[flapostali81]

i tried this 

We need to know:

- Plan Owner username
- Invite Code
- Country

but it does not work

[KatesHere]

Hey there @flapostali81

That thread is there to gather that information so that Spotify can figure out what's causing it 🙂 You can post there directly with that information and keep an eye out for any updates from Spotify.

Let me know if you have more questions,
K