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Just overall account trouble that might be from merging?

Just overall account trouble that might be from merging?

I'm kind of just frustrated to the point where I don't even know any more what to do to fix the mess I'm in.
I kind of also feel like I just shouldn't be using any sort of technology that connects to the internet at this point. 
So here's my problem;
I had an account on my phone with 80+ songs I've liked from various radio stations that i never knew if it had actually linked to my FB or not because I never saw any proof that it did.
I guess I also had another account from before my original account (the one with all the liked songs. I'm still confused on this bit obv.)

Tried to get spotify to do the thing where its on my laptop. 
I think I might've accidentally merged my accounts but I have no clue because it wouldn't let me log on to my FB email registered account without a username but knew I had another account (somehow and it had an actual username).
Basically all the music I liked from radio is gone and I have no clue what account it is on (if its still there) because my phone synced somehow because of FB (even though FB was already connected I believe to the account I was on on my phone) and also because logging on to either account shows me the same amount of nothingness. 

I honestly have no clue I'm just really upset over the loss of all the songs I liked just because I wanted to be able to use spotify on my computer.
Thanks for any possible help.

Reply
1 Reply

Hey @catskin ! Welcome to the community 🙂

If you could get in touch with the customer services team directly using the online contact form they will be able to have a dig in the accounts system for you and see what has gone on here. I totally understand your frustration at this, no one likes loosing music!

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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