Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80354 Views

9 replies

2 likes

Account
Login
  • 80354 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653692 Views

13 replies

4 likes

Account
  • 653692 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734102 Views

18 replies

29 likes

  • 734102 Views
  • 18 replies
  • 29 likes

I don't have the money for a credit card

Hi. I am new to Spotify and i want a premium account because i am sick of the commercials on spotify, and i want to listen music without commercials. The thing is i can't afford a credit card because i get welfare from the government in Holland, but ...

Newbie

Hi.   I am new to Spotify and i want a premium account because i am sick of the commercials on spotify, and i want to listen music without commercials. The thing is i can't afford a credi...

Peter__

Community Legend

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Solved!! Payment for an old or non-existant account

Ive just had a payment deducted from my PayPal account for £ 9.99.I wouldnt mind if I were set up on Spotify....but Im not !!! I had a trial period some time ago. But it was cancelled. I want to cancel any membership I have with any or every Spotify ...

Casual Listener

Ive just had a payment deducted from my PayPal account for £ 9.99. I wouldnt mind if I were set up on Spotify....but Im not !!! I had a trial period some time ago. But it was cancelled. I want to ...

valves4884

Casual Listener

421 Views

2 replies

0 likes

Account
  • 421 Views
  • 2 replies
  • 0 likes

Can't change password or e-mail

So I've encountered a problem.A wrong e-mail adres is connected to my spotify account and i don't know the password anymore.This means that I cannot change my information, neither can I set up a subscription.I do although have my account connected to...

Newbie

So I've encountered a problem. A wrong e-mail adres is connected to my spotify account and i don't know the password anymore. This means that I cannot change my information, neither can I set up a ...

Peter__

Community Legend

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Paid for premium but haven't got it

Spotify took money from my paypal account but it doesnt work... it's been 2 days ago since they took some money of my paypal but im still waiting on my premium activation! gr, Bazz

Newbie

Spotify took money from my paypal account but it doesnt work...   it's been 2 days ago since they took some money of my paypal but im still waiting on my premium activation!   gr, B...

Joe

Community Legend

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Login failure

Hello,<br><br>My device was switch off. After restarting spotify was logged out. I tried to login. As this didn't work, I thought maybe my password wasn't correct. Do I tried to get a new one. Then it says that my credentials are the same as my Faceb...

Regular

Hello,&lt;br&gt;&lt;br&gt;My device was switch off. After restarting spotify was logged out. I tried to login. As this didn't work, I thought maybe my password wasn't correct. Do I tr...

Joe

Community Legend

490 Views

5 replies

0 likes

Login
  • 490 Views
  • 5 replies
  • 0 likes

Cambio a Premium con MOVISTAR - Error SSL Certificado Seguridad no de confianza

Hola. Soy suscriptor "Unlimited". He intentado acogerme a la oferta de Movistar para subir a "Premium" a través de http://spotify.movistar.es/ Cuando he aceptado que Spotyfy comparta con ellos mis datos de la cuenta, me ha redirigido a una página que...

Visitor

Hola. Soy suscriptor "Unlimited". He intentado acogerme a la oferta de Movistar para subir a "Premium" a través de http://spotify.movistar.es/   Cuando he aceptado que Spotyfy comparta con...

Peter__

Community Legend

1050 Views

6 replies

0 likes

Premium
Security
Subscription
  • 1050 Views
  • 6 replies
  • 0 likes

Double account, and i want to get rid of one of em

hi, i've got 2 accounts and i would like one of em to stop existing what do i need to do to make it so? greets Rick

Visitor

hi,   i've got 2 accounts and i would like one of em to stop existing what do i need to do to make it so?   greets Rick    

Joe

Community Legend

490 Views

3 replies

0 likes

Account
  • 490 Views
  • 3 replies
  • 0 likes

Solved!! is it possible to change my username

I joined through spotify not Facebook, but would like to change my username, is it possible?

Newbie

I joined through spotify not Facebook, but would like to change my username, is it possible?

Joe

Community Legend

1783 Views

1 replies

0 likes

  • 1783 Views
  • 1 replies
  • 0 likes

Time Limit

I just opened my Spotify after being away on holiday for the entire month of August and I get the message that my 10 hour timelimit has been reached. How is this possible when this laptop is the only device I've installed spotify on and it has been s...

Newbie

I just opened my Spotify after being away on holiday for the entire month of August and I get the message that my 10 hour timelimit has been reached. How is this possible when this laptop is the on...

Taylor

Community Legend

374 Views

5 replies

0 likes

  • 374 Views
  • 5 replies
  • 0 likes

Premium dissapeared

Hello, I logged out yesterday and have had a fair bit of difficulty logging back in. My account was done via facebook and it would not let me log back in using those details yesterday (it was logging me in then asking me to sign in using an existing ...

Visitor

Hello,   I logged out yesterday and have had a fair bit of difficulty logging back in. My account was done via facebook and it would not let me log back in using those details yesterday (it ...

Taylor

Community Legend

182 Views

1 replies

0 likes

  • 182 Views
  • 1 replies
  • 0 likes

Premium paid, and spotify rejected the money but didnt gave the money back.

Hello, I have paid for the Premium, as i pay every month since january. I am Brazilian, but i currently live in Germany. I said that i LIVE in Germany, i didnt subscribed as German just to use Spotify. I pay Spotify with Paypal, and this month i paid...

Casual Listener

Hello, I have paid for the Premium, as i pay every month since january. I am Brazilian, but i currently live in Germany. I said that i LIVE in Germany, i didnt subscribed as German just to use Spot...

Taylor

Community Legend

474 Views

6 replies

0 likes

  • 474 Views
  • 6 replies
  • 0 likes

Offline mode prob.

The playlist does not download every song when I hit offline mode! I've done it several times and it does not want to download every song and I have premium help me pls

Newbie

The playlist does not download every song when I hit offline mode! I've done it several times and it does not want to download every song and I have premium 😞 help me pls

Taylor

Community Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Google Wallet

I would like to use Google Wallet as a payment method for Spotify subscription http://www.google.com/wallet/

Casual Listener

I would like to use Google Wallet as a payment method for Spotify subscription   http://www.google.com/wallet/

natalcarbon25

Casual Listener

5931 Views

7 replies

3 likes

Account
Premium
Subscription
  • 5931 Views
  • 7 replies
  • 3 likes

Being used elsewhere and tracks played

When listening on my iPod in Wifi, I was told that my account was being used elsewhere, so what I was playing was stopped. Now, either this is a bug, possible, or someone is actually using my account. The easiest way for me to answer that question is...

Casual Listener

When listening on my iPod in Wifi, I was told that my account was being used elsewhere, so what I was playing was stopped.  Now, either this is a bug, possible, or someone is actually using my a...

Joe

Community Legend

655 Views

3 replies

0 likes

Premium
Security
  • 655 Views
  • 3 replies
  • 0 likes

Solved!! Premium for the wrong account.

Hi !I think everything is said in the tittle, is it possible to get off the premium from my old account (I've just paid a few minutes ago), and to get it on my real account ?Thanks!

Visitor

Hi ! I think everything is said in the tittle, is it possible to get off the premium from my old account (I've just paid a few minutes ago), and to get it on my real account ? Thanks!

user-removed

Not applicable

341 Views

2 replies

0 likes

  • 341 Views
  • 2 replies
  • 0 likes

Leaving Virgin Media

Hi I currently pay my Spotify premium through Virgin Media. However I will be leaving Virgin on The 7th September but would like to keep spotify premium what would be the best way to do this. Will I be able to use the same account and keep the same p...

Casual Listener

Hi I currently pay my Spotify premium through Virgin Media. However I will be leaving Virgin on The 7th September but would like to keep spotify premium what would be the best way to do this. &nbsp...

Liam

Community Legend

237 Views

1 replies

0 likes

Premium
  • 237 Views
  • 1 replies
  • 0 likes

playlist

I made a playlist on one computer and when i wanted to listen to it on another computer, it wasn't there. How do i get playlist onto other computer?

Casual Listener

I made a playlist on one computer and when i wanted to listen to it on another computer, it wasn't there. How do i get playlist onto other computer?

Marco

Community Legend

164 Views

1 replies

0 likes

Free
  • 164 Views
  • 1 replies
  • 0 likes

Signed up with Facebook - can I change my username?

Hi, I signed up for Spotify a while back with my Facebook account and it gave me a bunch of numbers as a username. I was wondering if there's any way I can change my username from those numbers to something of my choice? I was also wondering if it wo...

Newbie

Hi, I signed up for Spotify a while back with my Facebook account and it gave me a bunch of numbers as a username. I was wondering if there's any way I can change my username from those numbers to so...

Peter__

Community Legend

11600 Views

2 replies

1 likes

  • 11600 Views
  • 2 replies
  • 1 likes

My account is not active anymore!? Please urgent help!

My account won't work anymore. the username i have is a long string of numbers and letters, and i never had a password, i only had the online account. i never actually downloaded spotify. now i have downloaded it, and since i dont have a password, i ...

Newbie

My account won't work anymore. the username i have is a long string of numbers and letters, and i never had a password, i only had the online account. i never actually downloaded spotify. now i have ...

Peter__

Community Legend

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

Error 408

Hi i cant log in my account is spanish and im in france wht can i do? Urgent !!

Casual Listener

Hi i cant log in my account is spanish and im in france wht can i do? Urgent !!

Joe

Community Legend

166 Views

1 replies

0 likes

  • 166 Views
  • 1 replies
  • 0 likes