New premium account not recognized on mobile phone

[jemcgrady4]

I recently purchased Premium because a friend has it and it's great, but when I log in on my phone it says I have the free version. I've reinstalled it and deleted saved data but it still won't work. My account is fine on the PC. Any help would be greatly appreciated.

[Sam]

All looks ok from here, are you logging in with your Facebook details?

[jemcgrady4]

I was just using my Gmail but if it would work better with Facebook I can do that.

[Sam · Accepted solution]

Please do. It's linked to your Facebook account, so using these details should show it.

[jemcgrady4]

Thanks! It's working.

[Sam]

[emanuelweibust]

Not working for me, very frustrating. Any other ideas?

[Joe]

@emanuelweibust Can you check what your subscription status shows as please? How are you logging in - username or your facebook registered email address?