Language of email notification

[1133730015]

Hi!

Whenever I get an e-mail notifiction from Spotify, this comes in French. This week, my Discover Weekly playlist and description was changed to French.

Everything else on the Android app as well as the desktop app is set in English. Everything is English except the notification emails and the Discover Weekly playlist.

How do I change it?

I've attachd a small snippet of the desktop app.

French Weekly and English app.

[osornios]

@1133730015

Where was your account created?

You can double check the country shown in your profile.

Also, check your IP address here to see what country appears in your connection.

[1133730015]

Account was made in Norway and both show Norway as expected.

[osornios]

@1133730015

If that's the case, you should contact customer support through this link:

https://support.spotify.com/contact-spotify-support/

They'll help you out. They take, at the most, 24 hrs to get back to you.

Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from a no-reply address) and one of the customer services agents will get back to you.

[JShay895]

My e- mails from Spotify are in Portuguese.