Library is gone

[Nekidotta]

All my Spotify library has disappeared, I can't listen to anything else either. Might it be connected to the SD card corruption, because it happened on tge same day?

Plan

Premium

Device

Phone

[Vasil · Accepted solution]

Hey @Nekidotta,

Thanks for reaching out!
 

A corrupted SD card might result in fault cached data, so let's first try to clear that and see how things go -
Follow these steps and then log out of the app and back in twice in a row to trigger a manual sync of your settings.

In case the issue remains even after this, try performing a complete clean reinstall of the app.

Note: Performing either of these actions will result in the removal of your offline data. It will redownload the next time you open the app, based on your data download settings.

Hope this helps! Keep us posted 🙂

[Nekidotta · Accepted solution]

Only reinstalling the app helped, but it's working now, thank you!