Log in via Facebook is not working

[shwaria]

I am trying to log in via Facebook and there seem to be an issue with it.

Below are the steps:-

1.  I clicked on either log in or sign up in my iPhone spotify app

2. Clicked on Log in/Sign up via Facebook button. This leads me to a page that requires me to enter my FB log in id and password. and when

3. I click log in, the page refreshes but it does not take me back to spotify. There is no error message or whatsoever.

But the log in via spotify web works just fine. I believe the facebook plugin in the spotify app has some issue.

Please check.

P/S: my iPhone software is up to date and i have also tried uninstalling my spotify as well as my facebook.

Thanks!
Regards,
Povan

[mariadolben]

I have the exact same problem! I've tried everything! Please help. I just got Premium for Family and I want to start using it

[shwaria · Accepted solution]

Hi,

I tried using Chrome as a default browser app on iPhone to sort out this
problem. It seems to be an issue with Safari.

Hope this helps.

Thanks!
Regards<
Povan

[txmagca]

Thanks for the Chrome browser sign in info.  Yay!

I could not sign in via facebook either on my iphone for my premium acct and was worried I'd lose my play lists. Spotify would take me to the facebook login page, I'd fill in but it would just go back to blank fields for log in HOWEVER, my facebook would notify me of having signed in with my spotify app. But spotify on my iphone would act like I had not signed in. I'd rebooted phone, uninstalled and reinstalled both spotify and facebook - nada. Checked all my settings on my phone - nada.

 Only thing that worked was going to my  CHROME. It is a SAFARI problem