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Login on Desktop not Working

Login on Desktop not Working

My spotify is working on the webplayer (play.spotify) and it works on my iPhone app, but not on my desktop. I opened it one day and it had logged me out, which isn't a big deal but I can't get it to work for the life of me.
I have re-installed, twice.

Login with Facebook does not work.

Log in with email does not work.

Log in with username does not work. 

After I type in my information and hit login, the screen dims like it's going to log me in but then stays that way. After this happens I can still click on other things on the screen but when I hover over the username or password boxes, a "no entry" cursor shows up. 

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1 Reply

Hey @kiasrai.

 

Thanks for getting in touch!

 

It sounds like there is something wrong with the installation. Have you tried to reinstall the Spotify app? You can see here how to do this.

 

If you are on a work computer, we recommend getting in touch with your system administrator as they should be able to help you further.

 

Hope that does the trick 🙂 Let us know if you have further questions.

 

Have a nice day!

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