Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryBelgium Device(Samsung Galaxy 7)Operating System(Windows 10) My Question or IssueHi, i need some help by my new account.Yesterday i had some troubles with Facebook, i could not see what music i was playing. Then I saw that my mail a...
I have a premium on PC but when I go to the account it shows that I have free, I'm free on my mobile and can not connect where is the error?
I HAVE PREVIOUSLY ASKED THE FOLLOWING QUESTION: Hello, I'm trying to Close my account permanently. I have gone through all the steps multiple times on https://support.spotify.com/us/close-account/ and I still have not received the email. I have check...
PlanPremiumCountryCanada DeviceiPhone, Desktop My Question or IssueI have been trying to connect with my friends on Spotify since I just upgraded to Premium. However, since Spotify automatically assigns you a username now, it is difficult to search a...
hola tengo un plan Premium pero no se porque le cancelan la cuenta a uno de los integrantes siempre, he probado varias veces con varias cuentas en elmismo movil pero siempre se lacieran? Que puedo hacer..
TUỔI NÀO HỢP NUÔI RÙA PHONG THỦY TRONG NHÀ? CÁCH NUÔI RÙA NƯỚC VÀ LƯU ÝNuôi rùa xui hay hên? Tuổi nào mới hợp nuôi rùa phong thủy bảo vệ gia chủ khỏi tai ương. Nhặt được rùa có làm sao không? Cách nuôi rùa nước trong bể cá cảnh trong nhà.Nuôi rùa có ...
Recently my Spotify log out by itself, when I try to login back it shows the firewall has blocked the app, please update your firewall or allowed the app through your firewall. But I know my firewall will update by itself so I got no worries about th...
PlanFreeCountry UKDeviceLaptop & iphoneOperating System? My Question or Issue Why can't I update my email address? The field in edit account won't let me amend. Is it because I have a free account and not a premium one?
Is it possible upgrade my subscription from Premium to Family? If yes, how?Thanks!
Baixei o app para spotify contratei premiun after die an month cancelei e baixeiei a volta quando entra em contato com a minha estréia e vem na minha fatura do cartao cobrandoE hum spotify não estar eu da assistência
Just made a new premium family account.Only had to fill in an e-mail and password, but no other personalia like a name or surname. After completion of the account I wanted to invite my wife to join the family account but the invitation-wizard associa...
Hi there,I have just now signed up for Spotify, creating a new account from scratch, not using my facebook account.I specified a username during the sign up process, and yet now that i am finished, my username is showing up as a bunch of random lette...
Tengan un cordial saludo , mi problema o pregunta es la siguiente ; hay un promocion en colombia el cual toca pagar simplemten 1.000,00 para tener acceso a premium por 3 meses , al momento de pagar con tarjeta debito me pide pago de un mes comun y co...
A month ago i saw the option to pay for premium through my sim card and now the option is no longer here.
PlanFree/PremiumCountry NL My Question or Issue Hey guys, I really need some help. A month or 2 ago my phone crashed, so bad that I had to throw it away. The problem is that i had a premium account on that phone which was logged in 24/7, what made me...
PlanPremium familyCountry Norway DeviceSamsung S5 Operating SystemAndroid 6? My Question or IssueI've been harrassing the people who have logged into my account and i would like to continue to do so. But would anyone please degrade my account to prem...
PlanPremiumCountryCzech republic DeviceNotebookOperating System Windows 10 My Question or IssueHello. I have problem with scrobbling from Spotify. My last scrobbled track is from 15th May, but i am listening music on Spotify. I can see in Library on ...
I got hacked and I think I got rid of the hacker but now I have all these suggestions for hardcore gangster rap that I don’t want in my Spotify. How do I get rid of these suggested artists and playlists?
Now i get yearly preminum account 2 days ago. (App did not suggest monthly membership.)And spotifty take the money from my credit card.Today? I cant listen the music, It says please upgrade your account to preminum.(Actually i forget, 2 days ago i pa...
PlanPremium Country UkDevice(iPhone 5s and iPad Operating System(iOS 10 My Question or Issue This morning I opened my Spotify app on my iPhone to find a message saying I had synced too many devices and so playlists would be removed from my iPhone. I ...