Login with facebook not working

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Login with facebook not working

WRX_1989
Newbie

Unable to login to spotify desktop app (windows 7) with facebook login credentials.

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Re: Login with facebook not working

Community Manager
Community Manager

Hey folks, this is an incredibly old thread with 200+ comments ranging across seven years. This means there are numerous questions and issues in one thread.

 

In order for us to better help you with any log in issues you’re having in 2019, we’re going to close this thread so new threads can be made.

 

If you’re having trouble logging in via Facebook, it’s always a good idea to a clean reinstallation to be sure you’re on the latest app version.

 

It’s also good to check out our FAQs on Problems logging in as it highlights many possible scenarios you could be facing.

 

If you've unlinked your Facebook and Spotify it's good to review these steps on how to sign in as well. 

 

If none of those work, please post a new thread in Accounts and our Moderators or another knowledgeable Spotify user will help ASAP. Be sure to include:

  • Your device
  • Your device’s operating system
  • Spotify app version
  • Screenshots if possible (without sensitive information)
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22 people liked this

Re: Login with facebook not working

Peter__
Community Legend

Hey! Welcome to the community :) 

 

If you log into Facebook.com and then select the "Music" tab on the left hand side under "Apps" and click any Spotify link your Spotify client should launch with you already signed in ;)

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Login with facebook not working

Laiki
Casual Listener

This did solve my login problem, TYVM.  I don't see a "Solution" button, but I did give you kudos.

Re: Login with facebook not working

Rax2ht1
Newbie

I tried this but it never worked all i want to do is try the 30day trial but will not let me log in via the web using fb credentials any ideas? 

Re: Login with facebook not working

Joe
Community Legend

Do you get any error messages?

5 people liked this

Re: Login with facebook not working

kdavis28120
Newbie

Spotify keeps telling me to go to the Community pages and find the answer.  I haven't "Found the Answer" and I've done each of the items I was told to do.  All I'm asking is for Spotify to send me a link so I can reset my password.  Why is Spotify unable to fulfill my request?

Re: Login with facebook not working

Klakwa
Newbie

I'm also unable to login via facebook (and unable to get the premium via mobile app since i need to change my credit card data). Trying to log in by web player just hangs in there (the loading icon appears and nothing happens). Same stuff happens when I'm trying to log in into the spotify.com website. I'm using Chrome on Windows 8.1 

 

Any ideas? 

Re: Login with facebook not working

Joe
Community Legend

@kdavis28120 You've lost me but, just follow the instructions here. If you have problems, please post again saying what went wrong and details of any error messages.

Re: Login with facebook not working

Joe
Community Legend

@Klakwa Can you try a different browser? If that won't work, try from an incognito window in Chrome.

Re: Login with facebook not working

berserkus
Newbie

Sorry, but your link to the solution does not work, gives error 404.

 

And your suggested solution only works for the web player. I think most of us here are concerned about the desktop app.

 

Changes are not always good...

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