Lost lists

[Vackraste33]

When I conected to Premium I lost all my own spotify lists, why?

Can I find them somwhere again?

Eva

[jsannn]

Hello @Vackraste33

Are you sure you are loggin in with the correct account. Sometimes people accidentally create a duplicate account - happens more than you imagine.

Please check the receipt Spotify send to your email inbox when you subscribed to premium. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

If you've tried all the steps above, please click here. It will then take you through a survey to point you in the right direction.