Help Wizard

Step 1


Mail from Spotify in wrong language

Mail from Spotify in wrong language






iPhone 8

Operating System

iOS 13.2.3


The last couple of months I’ve been getting emails from Spotify in Portuguese. I’ve never changed any country/language settings and have never been to a country where they speak Portuguese. The recent email about the year in music was in Norwegian and some others were in English, but it seems like all the Portuguese ones are about password resets and signing in. How do I fix this? If I get mail about someone trying to sign in, it would be nice to get it in English or Norwegian so I can stop it faster.

1 Reply

Hey there @Siljelh,


Thanks for posting about this here in the Community!


Since you've noticed unexpected activity on your account such as receiving notifications on actions you didn't request, we'd highly recommend following the steps listed here, including reaching out to us. This way, a member of our support team can take a look behind the scenes for you.


Let us know how you get on! We'll be right here if you need more help.


Have a lovely day 🙂

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