Merge of two accounts

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Merge of two accounts

Teena60
Newbie

I have two accounts. An old free account with my e-mail as username and a new premium with different username. I would like to use my e-mail as contact e-mail for the premium account but cannot as it is username for the other.

Can I merge the accounts under the premium and then use my e-mail?

 

My Question or Issue

 

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Re: Merge of two accounts

Rock Star 3
Rock Star 3

Hey, @Teena60 

Welcome to Spotify Community and thanks for contact us here!

About your question, I suggest that you close the old account following these steps:

It’s only possible to close an account if it’s on our free, ad-supported service. If you have Premium, you first need to cancel.

  1. Log in to close your account here.
    Note: Be sure to cancel any subscriptions first.
  2. Select Account and login help.
  3. Select I want to close my account permanently.
  4. Continue through the steps.

 

After you close your old account, you'll be able to use your email in your new Spotify account following these steps:

  1. Log in to your account page.
  2. Click EDIT PROFILE.
  3. Under Email, enter your new email address.
  4. Confirm your password.
  5. Click SAVE PROFILE.

And you're done! A confirmation email will be sent to both the old and new email address detailing the changes.

 

If you need more information or have any other questions, let me know here in Community and I'll try to find the best solution for you.

 

Best Regards,

hezorg (Luan Araújo)

hezorgRock Star 3
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 Reply
Solution!

Re: Merge of two accounts

Rock Star 3
Rock Star 3

Hey, @Teena60 

Welcome to Spotify Community and thanks for contact us here!

About your question, I suggest that you close the old account following these steps:

It’s only possible to close an account if it’s on our free, ad-supported service. If you have Premium, you first need to cancel.

  1. Log in to close your account here.
    Note: Be sure to cancel any subscriptions first.
  2. Select Account and login help.
  3. Select I want to close my account permanently.
  4. Continue through the steps.

 

After you close your old account, you'll be able to use your email in your new Spotify account following these steps:

  1. Log in to your account page.
  2. Click EDIT PROFILE.
  3. Under Email, enter your new email address.
  4. Confirm your password.
  5. Click SAVE PROFILE.

And you're done! A confirmation email will be sent to both the old and new email address detailing the changes.

 

If you need more information or have any other questions, let me know here in Community and I'll try to find the best solution for you.

 

Best Regards,

hezorg (Luan Araújo)

hezorgRock Star 3
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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