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Moved to South America

Moved to South America

So 1.5 years ago I moved to Colombia, 15 days later I couldn't use Spotify. Now I'm visiting the UK and I still can't use it.

 

"Enjoying you trip? Tell us where you are."

 

Patronising much? Unhelpful much? Is there anywhere I chose to live in the world where I can use your service?

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4 Replies

Hey @mikemhz,


You should try updating your account's country setting: https://support.spotify.com/account_payment_help/account_settings/how-can-i-change-my-country-settin....

MaximSpotify Star
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It was set to Denmark. I've never even been.

Okay? Are you able to update it? Or is it only showing Denmark?

MaximSpotify Star
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Take this as a bug report. I didn't bother with Spotify for a year because of a lazy message. Can't solve my negative experience of the service.

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