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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 296 Views
  • 0 replies
  • 6 likes
  • Security
  • 296 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436165 Views
  • 971 replies
  • 108 likes
  • Account
  • 436165 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1193847 Views
  • 119 replies
  • 116 likes
  • Account
  • 1193847 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106342 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106342 Views
  • 70 replies
  • 11 likes

Change home country, while keeping payment method

Hi there,I want to get the Spotify student discount, so I went to the Spotify internet side and created an account at unidays. Unidays confirmed my German student status, but i'm blocked if I want to proceed further to get the discount. I am living i...

  • Newbie
  •   Hi there, I want to get the Spotify student discount, so I went to the Spotify internet side and created an account at unidays. Unidays confirmed my German student status, but i'm block...
  • Maxim
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Card Issues

Hi there,I'm currently living in Milan and I have only an Israeli credit cardfor some reason i can't use it for paying Spotifywhat can be done?

  • Casual Listener
  • Hi there, I'm currently living in Milan and I have only an Israeli credit card for some reason i can't use it for paying Spotify what can be done? 
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Logg in problems

I have premium but can not open Spotify i my telephoneuser name ******@gmail.com

  • Newbie
  • I have premium but can not open Spotify i my telephone user name ******@gmail.com
  • Maxim
  • Spotify Star
  • 308 Views
  • 3 replies
  • 0 likes
  • Account
  • 308 Views
  • 3 replies
  • 0 likes

2 different promotions for 2 different accounts

Hi, A quick question.. Why am I getting the offer of Eur6.99 for 3 months whilst a family member is getting the Eur 0.99 for 3 months offer and we both live in the same household ? Thank you

  • Casual Listener
  • Hi,    A quick question..  Why am I getting the offer of Eur6.99 for 3 months whilst a family member is getting the Eur 0.99 for 3 months offer and we both live in the same household...
  • Maxim
  • Spotify Star
  • 302 Views
  • 5 replies
  • 0 likes
  • 302 Views
  • 5 replies
  • 0 likes

My boyfriend doesn't get my invite

Hi! Tried to invite my boyfriend to my Family-account, twice yesterday and once today.He doesn't get the invite. We've checked the spam folder, nothing there. I've sent the invite to the same address as is used for his existing Spotify-account. Is th...

  • Newbie
  • Hi!   Tried to invite my boyfriend to my Family-account, twice yesterday and once today. He doesn't get the invite. We've checked the spam folder, nothing there. I've sent the invite to the s...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

How to cancel subscription

Hi. Last month, i tried the premium subscription for RM14.90 a month. Adn i want to cancel it. But, i can't cancel it and already cut my credit for this month. It says I'm a free users but actually i already paid for it. And also i tried log in using...

  • Newbie
  • Hi. Last month, i tried the premium subscription for RM14.90 a month. Adn i want to cancel it. But, i can't cancel it and already cut my credit for this month. It says I'm a free users but actually i...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Can't change my country

I changed my country when I was in the US for more them 1 year and now I can't change it back to The Netherlands. This makes that I can't open my Spotify account anymore and I can't take Spotify Premium.

  • Newbie
  • I changed my country when I was in the US for more them 1 year and now I can't change it back to The Netherlands. This makes that I can't open my Spotify account anymore and I can't take Spotify...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

Incentive programs for some certain objects

For those who have low incomes or even students and students then have any promotions or discounts?I'm sure a lot of the audience will need these incentives.

  • Newbie
  • For those who have low incomes or even students and students then have any promotions or discounts? I'm sure a lot of the audience wi...
  • 286 Views
  • 0 replies
  • 0 likes
  • Free
    Other
  • 286 Views
  • 0 replies
  • 0 likes

Assinatura

Eu assinei a conta familiar e recebi um e-ail do ebanx com a confirmacao de pagamento, porem nao apareceu na minha conta do Spotify que realmente possuo essa assinatura.

  • Visitor
  • Eu assinei a conta familiar e recebi um e-ail do ebanx com a confirmacao de pagamento, porem nao apareceu na minha conta do Spotify que realmente possuo essa assinatura.
  • 115 Views
  • 0 replies
  • 0 likes
  • Account
  • 115 Views
  • 0 replies
  • 0 likes

two spotify accounts with one facebook account

my original spotify account was created with facebook, then later I linked a separate (non-facebook) account to the same facebook. This seems to have completely deleted my original spotify facebook account. Any solutions on how I might get this origi...

  • Newbie
  • my original spotify account was created with facebook, then later I linked a separate (non-facebook) account to the same facebook. This seems to have completely deleted my original spotify facebook a...
  • 145 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
  • 145 Views
  • 0 replies
  • 0 likes

Hulu and premium account

I was on the phone earlier with a rep from hulu because for some reason my spotify logged me out of hulu now when everything reset I no longer have a premium account Please help

  • Newbie
  • I was on the phone earlier with a rep from hulu because for some reason my spotify logged me out of hulu now when everything reset I no longer have a premium account Please help 
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

My Premium Account has been hacked !!!!! PLEASE HELP !!!!!

My account has been hijacked by someone and I was able to log in through Facebook but not change password or email, because I needed the current password. I am currently paying for a family premium account that I have no access to. Could you help me ...

  • Newbie
  • My account has been hijacked by someone and I was able to log in through Facebook but not change password or email, because I needed the current password.    I am currently paying for a f...
  • feelingtheblank
  • Casual Listener
  • 225 Views
  • 2 replies
  • 1 likes
  • 225 Views
  • 2 replies
  • 1 likes

Discontinued email

I have an account with over due payment. I did not have the password and the email is so old that it does not exist. I can't log in to make a payment or change the account info to a new email. Will be very sad if I can't get back to that account. Any...

  • Newbie
  • I have an account with over due payment. I did not have the password and the email is so old that it does not exist. I can't log in to make a payment or change the account info to a new email. Will b...
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

The device connect feature could be compermizing your machine

About 2 days ago I was forced to reset my Spotify password. My login just quite working. After doing this my music would stop playing from time to time. It was then that I noticed a devie on my device list which was not mine (iPad De Roman). The play...

  • Newbie
  • About 2 days ago I was forced to reset my Spotify password. My login just quite working. After doing this my music would stop playing from time to time. It was then that I noticed a devie on my devic...
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Premium subscription created on the wrong account but cannot access it

So I bought a Hulu and Spotify student subscription. My account though was accidentally created through a deactivated email. I try to log in to spotify with the email, it doesn't work, so I try to find my password, but it says it's connected to a fac...

  • Visitor
  • So I bought a Hulu and Spotify student subscription. My account though was accidentally created through a deactivated email. I try to log in to spotify with the email, it doesn't work, so I try to fi...
  • 164 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 164 Views
  • 0 replies
  • 0 likes

Moved to a different country

Hi there, I've been a subscriber since 2008-9 and love Spotify despite the troubles I've had in the past with music disappearing almost at random due to licences.I've moved country recently; (perhaps for good) and want to change my billing location a...

  • Casual Listener
  • Hi there,   I've been a subscriber since 2008-9 and love Spotify despite the troubles I've had in the past with music disappearing almost at random due to licences. I've moved country recentl...
  • snedex
  • Casual Listener
  • 415 Views
  • 6 replies
  • 0 likes
  • 415 Views
  • 6 replies
  • 0 likes

Solved!! Adding existing non-premium account as a family member?

My wife currently has a non-premium account. If I upgrade my premium account to a family +1, can we use that to turn her existing account into a premium one? Or would the plus one be an entirely new username/account? She doesn't want to start a brand...

  • Newbie
  • ...ew username/account? She doesn't want to start a brand new account and lose her playlists (or make them shared/public to continue using them), and would rather stay non-premium if that's how it works....
  • michellaby
  • Newbie
  • 27136 Views
  • 7 replies
  • 3 likes
  • Account
    Other
    Premium
  • 27136 Views
  • 7 replies
  • 3 likes

I have upgraded but it's not working

Hey, I have just upgraded and paid for spotify premium, although in my app I have none I. The premium functions and it keeps telling me to upgrade to premium. I already have. Please help! Thanks

  • Casual Listener
  • Hey, I have just upgraded and paid for spotify premium, although in my app I have none I. The premium functions and it keeps telling me to upgrade to premium. I already have. Please help! Thanks 🙂
  • queengii
  • Newbie
  • 10811 Views
  • 15 replies
  • 4 likes
  • Premium
  • 10811 Views
  • 15 replies
  • 4 likes

Spotify on Sonos vs. Spotify phone app

Hello, I can't seem to find an answer to this fairly specific question. I use Spotify on my Sonos system when at home. When I run out and get in the car, I cannot continue listening where I left off at home as the two spotify's are apparently differe...

  • Newbie
  • Hello, I can't seem to find an answer to this fairly specific question. I use Spotify on my Sonos system when at home. When I run out and get in the car, I cannot continue listening where I left off ...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes