My Spotify Premium isnt working anymore. PLS HELP

[Pierre_is_Gosu]

Im Premium member like 1 year.. but since 28.Februar it isnt working anymore.. all offline music from my iPhone is gone and my PC tells me to upgrade Spotify.. 
Relogin doesnt helped..

deinstalation -> instalation again doesnt work..
i got no double accounts or something i used it from the begining with my facebook.. and i havent changed my pw/email or smth like that.
my last payment was (sofortdaueraftrag) 27.02.2014 Spotify Finance 9,99€.

PLS HELP THE SPOTIFY SUPPORT TEAM ISNT ANSWERING ME !?! 

sorry for bad englando im an german.

[user-removed]

Hi Pierre,

I have found your case and have asked one of our German advisors to give me their solution for your problem - I have sent you an email back to your case 1279845.  

[user-removed]

Hey,

same problem here. Got a Premium Account since May 2013 and the payment is done since than via "Sofortüberweisung" and since today I'm unable to use my premium functions. Please help!

[Peter__]

Hi @user-removed - Get in touch here and a member of the Spotify team will be able to lend a hand. If you get an automated email reply, just reply directly to it. 

[user-removed]

Hi Phi,

Could you please contact our support team via this Link?  We are a bit busy at the moment, but if you could post your case number in reply to this thread, I will be able to follow it up for you.

[user-removed]

I've already used the contact formular. My Spotify Fall # 01284432

[user-removed]

Hi Phi,

I have sent the form that the German team gave me.  It should list the options for you to get this fixed - please reply back to that thread and the team will pick it up for you ASAP.

[KarinS]

Hi there, I have the same problem. My premium account doesn't work since Friday. I already contacted the support team, but there's no answer yet. Can I do something else or should I just wait for a reply? Thanks! # 01284083

[Jamie]

Hi Karin,

I've had a look into this for you. Rest assured that your case is currently in the queue and one of our advisors will be in touch in the near future 🙂