My Spotify Prenium is not activating since yesterd...

user-removed · 2015-03-01

Hello,
Yesterday i have bought Spotify Premium via gift card! I reinstalled it already, relogged and it doesnt works ! Shuffle, Commercianal ... (Android App)
What the hell is wrong?! I bough this the first time and i will never pay again for this **bleep** !!!

MattSuda · 2015-03-01

Sorry for the trouble! Premium usually activates instantly. There seems to be a delay right now.

Please be patient and try to log out and back in a few times every once in a while to see if it has activated.

You can also contact support:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

user-removed · 2015-03-01

How long should i wait !! 18 hours still waiting for this **bleep** i will get my money back !!

MattSuda · 2015-03-01

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

user-removed · 2015-03-01

Spotify is the biggest sh!t o have ever seen !!!

MattSuda · 2015-03-01

99% of the time premium activates instantly.

Today is one of those days that there is a delay (the other 1%)

I hope you understand that sometimes problems do occur. Nothing is ever perfect.

If you contact support they will be able to help you.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

user-removed · 2015-03-01

What should they help me?!i'm still waiting since 16 hours and already written the support..
Never again i will pay for this

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