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My Spotify is still playing adverts even though I payed for premium

My Spotify is still playing adverts even though I payed for premium

I payed for spotify premium about 4 days ago. It's showing on my spotify account page as subscribed but on my player it still plays adverts!

 

Why is this?

 

Thanks

Reply
3 Replies

Does your player say "Spotify Premium" at the top? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Heya Peter,

 

No it doesnt 😐

 

It definitely says I have premium on Spotify.com account and the payment has gone out

Thats definitely annoying @user-removed ! 

 

Can you try a clean reinstallation of the client making sure when you log in again you are using the same details as you use to login online. Its amazingly easy to accidentally have two accounts, one with a Spotify username and password and another using your Facebook credentials so check your details.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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