Announcements

Help Wizard

Step 1

NEXT STEP

My “Your Update” Notifications

My “Your Update” Notifications

Plan

Premium

Country

USA

Device

iPhone 14

Operating System

IOS 26.4.2

 

My Question or Issue:

I am no longer seeing the blue “Your Updates” dot or getting updates in this section of the app when people follow me or when followers save playlist. However, I can see these things are happening by changes in follower and playlist counts. I have removed downloads and cleared the cache several times. I have logged in and out twice in a row. I have deleted and reinstalled the app. Any ideas on if this is a widespread problem or if there is something I can do about it?

 

Reply
3 Replies

Hey @MarieAtSea, welcome to the Spotify Community! 🎵

 

Could you please share a screenshot of the same? Please hide any personal info from the screenshot before uploading. This will help me take a closer look at the updates section in your app. 🙂

AmaySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Spotify Images 

 

Thanks for responding!

Hey, @MarieAtSea,

 

Perhaps there was a temporary connection issue - could you try again to see if everything looks good now? You can ask a friend or a relative to give you a follow, add songs to one of your collaborative playlists or create a brand new playlist to test with.

 

If the issue persists, I'd recommend performing a clean reinstall of the app by following the steps in this article - the process is more thorough than a regular reinstall as it helps get rid of any potentially corrupted cache and ensures you're running the latest version of the app available.

 

Cheers 🤘

YordanModerator
Help others find this answer and click "Accept as Solution". What are Solutions exactly?
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random