Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My country is not changing

Solved!

My country is not changing

My account country is set on GB and i'm trying to chenge it in payment method section, but still remains the same.

Plan

Premium

Country

Romania

Device

Samsung Galaxy S10 Plus

the_badmannn_0-1573122693598.png

the_badmannn_1-1573122740415.png

Reply

Accepted Solutions
Marked as solution

I think the country change will take effect on your next cycle.
I bet you just need to wait till you get charged again.

View solution in original post

3 Replies

Hey there @the_badmannn,

 

Thanks for reaching out! 

 

Lets' try the following out on a Desktop device:

 

  1. Open an Incognito (Private Session) Window. 
  2. Copy and paste this link there: http://www.spotify.com/account
  3. Follow the steps in this article

Let us know if it works out and if not, send us another screenshot or tell us what error message you're getting.

 

Keep us posted!

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
Marked as solution

I think the country change will take effect on your next cycle.
I bet you just need to wait till you get charged again.

I tried it again in Incognito, still no luck. I don't get any error it just says "changes saved" , but when I check my profile still the same country.

Suggested posts