My email has been changed without my permission

[Markus_01]

Hi there,

I got a mail from Spotify that the email address for my Premium Account  has been changed to <overwatchfor *snip*>.

This has not been done by me and without my permission.

I made a new account to ask the question here in this communitiy.

What can I do to get my account back?

kind regards

Markus

[Maxim]

Hi there!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

[Markus_01]

Hi,
thanks for the quick feedback!However the link mentioned direct me to a Spotify page saying I should open my account.How can I do that when my email address and user name is not longer known at Spotify?

kind regardsMarkus

[Maxim]

There are some more steps, one of which doesn't require access to the account. Check out the support article that's been linked in the Spotify Answers article 🙂

[Markus_01]

Hi there

issue has been fixed

Thanks for your help

Markus