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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84901 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661981 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744084 Views
18 replies
29 likes
Is there any way to check who has logged into my account and from where?My phone suddenly lights up, showing me spotify is listening on "Desktop-x", none of my devices is called "Desktop-x" and I have no clue who this is.I quickly logged off all devi...
Is there any way to check who has logged into my account and from where? My phone suddenly lights up, showing me spotify is listening on "Desktop-x", none of my devices is called "Desktop-x" an...
Spotify Star
1957 Views
1 replies
0 likes
PlanFreeCountryDeviceSamsung Galaxy 9plusOperating SystemAndroid Oreo My Question or Issue I started using spotify while on a trip to Mexico, my account thinks that im from Mexico. This wouldn't be an issue except it has locked me out of using my acc...
Plan Free Country Device Samsung Galaxy 9plus Operating System Android Oreo My Question or Issue I started using spotify while on a trip to Mexico, my account thinks ...
Spotify Star
994 Views
8 replies
1 likes
My Question or Issue On Premium Account of Spotify, the album art of local mp3 files got replaced by an ad from mp3glu. Spotify must restore the previous behaviour, since customers are not interested on paying for seeing ads, especially when playing ...
My Question or Issue On Premium Account of Spotify, the album art of local mp3 files got replaced by an ad from mp3glu. Spotify must restore the previous behaviour, ...
Composer
519 Views
1 replies
0 likes
There is a problem with the Spotify app that some people have encountered, which is not being able to log in while being able to do so without any problems in the website. In order to log in the app you have to enter your username instead of your E-M...
There is a problem with the Spotify app that some people have encountered, which is not being able to log in while being able to do so without any problems in the website. In order to log in...
Spotify Legend
931 Views
2 replies
0 likes
PlanPremiumCountry England DeviceSamsung Galaxy s7 edgeOperating SystemAndroid My Question or Issue I have a premium account so receive emails confirming my bill each month. The app logged me out, I’ve tried to log back in with my email address but i...
Plan Premium Country England Device Samsung Galaxy s7 edge Operating System Android My Question or Issue I have a premium account so receive emails confirming my bi...
Spotify Star
520 Views
3 replies
0 likes
How Do I contact Support and check my plan? PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow Do I contact Support and check my plan?
How Do I contact Support and check my plan? Plan Free/Premium Country Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How Do ...
Roadie
520 Views
2 replies
0 likes
DevicePCOperating SystemWindows 10Chrome My Question or Issue I noticed a couple of weeks ago that I couldn't go online in the desktop app. I signed out and tried to log in again, but it timed out.I then uninstalled spotify and went to the spotify we...
Device PC Operating System Windows 10 Chrome My Question or Issue I noticed a couple of weeks ago that I couldn't go online in the desktop app. I signed out and tried to log in ag...
Spotify Legend
1824 Views
5 replies
1 likes
PlanPremiumCountry USADeviceWindows LaptopOperating SystemWindows 10 My Question or Issue Sorry for the clickbait but my account got hacked again, and I can't get any kind of customer support to respond. Does anyone know how to undo the latest email ...
Plan Premium Country USA Device Windows Laptop Operating System Windows 10 My Question or Issue Sorry for the clickbait but my account got hacked again, and I can't...
Songwriter
315 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceWindows Laptop and Android PhoneOperating SystemAndroid Oreo, Windows 10 My Question or Issue Alright so this is the second time this week my account got hacked, and this time they changed the email. First time t...
Plan Premium Country United States Device Windows Laptop and Android Phone Operating System Android Oreo, Windows 10 My Question or Issue Alright so this is the seco...
Songwriter
910 Views
1 replies
0 likes
i want delete my card information immediately, it's really bad that i dont have option there..
i want delete my card information immediately, it's really bad that i dont have option there..
Spotify Star
4203 Views
1 replies
0 likes
Premium AccountCountry: NetherlandsDevices: Samsung Galaxy A5, iMac at work OS-X Yosemite 10.10.5 I have installed the Spotify app on my personal phone (Samsung Galaxy A5) and on my iMac at work (OS-X Yosemite 10.10.5) Also I have installed the Sonos...
Premium Account Country: Netherlands Devices: Samsung Galaxy A5, iMac at work OS-X Yosemite 10.10.5 I have installed the Spotify app on my personal phone (Samsung Galaxy A5...
Spotify Star
358 Views
1 replies
0 likes
PlanPremium - FamilyCountry UKDeviceiPhone 8/iPad My Question or IssueHi, my wife's account has been hacked and her registered email address has been changed by the hacker to their own spam account. 7 hours ago she emailed the 'account details change...
Plan Premium - Family Country UK Device iPhone 8/iPad My Question or Issue Hi, my wife's account has been hacked and her registered email address has been changed by the hacker t...
Spotify Legend
1034 Views
8 replies
0 likes
Country PolandDeviceSamsung Galaxy J7 My Question or Issue I don't want to connect my computer account with mobile phone. How to change the settings and have two apps seperately?
Country Poland Device Samsung Galaxy J7 My Question or Issue I don't want to connect my computer account with mobile phone. How to change the settings and have two...
Composer
510 Views
1 replies
0 likes
PlanFree/PremiumCountryFranceDeviceSamsung Galaxy 8Operating System Windows 10 My Question or Issue Bonjour, J'ai eu un prélevement de 9.99€ aujourd'**bleep** concernant Spotify mais mon compte n'est pas repassé en Premium, pouvez-vous faire le néces...
Plan Free/Premium Country France Device Samsung Galaxy 8 Operating System Windows 10 My Question or Issue Bonjour, J'ai eu un prélevement de 9.99€ ...
Spotify Star
1175 Views
5 replies
0 likes
I uploaded a track from a new artist who is not on spotify yet. I was wondering if it was possible to create his profile before the song goes online.I want to pitch the Song to spotify playlist curators and need the song to be available before its re...
I uploaded a track from a new artist who is not on spotify yet. I was wondering if it was possible to create his profile before the song goes online. I want to pitch the Song to spotify play...
Spotify Legend
4116 Views
2 replies
0 likes
Dear to whom this may concern, For some reason, when I log on, it takes me to this account instead (I only have one account).I don't use Facebook at all.My username is messed up, badges are gone, and everything! The only thing that is the same is my ...
Dear to whom this may concern, For some reason, when I log on, it takes me to this account instead (I only have one account). I don't use Facebook at all. My username is messed up, badges...
Spotify Star
486 Views
3 replies
1 likes
For some reason, when I log on, it takes me to this account instead (I only have one account). My username is messed up, badges are gone, and everything! The only thing that is the same is my email (when I check 'account details'). Please help! My ot...
For some reason, when I log on, it takes me to this account instead (I only have one account). My username is messed up, badges are gone, and everything! The only thing that is the same is my email (...
Spotify Legend
428 Views
1 replies
0 likes
PlanFreeCountry USADevice/OSDesktop Windows/Web Player My Question or Issue On Web Player, I can play music fine as a guest, but once I log in, the UI still shows up but when I click on something to play it, it just doesn't play. On the Desktop app, ...
Plan Free Country USA Device/OS Desktop Windows/Web Player My Question or Issue On Web Player, I can play music fine as a guest, but once I log in, the UI still sho...
Spotify Star
432 Views
1 replies
0 likes
PlanPremiumCountry ArgentinaDeviceMotrolla Z2 PlayOperating SystemAndroid Oreo My Question or IssueNeither of them just a suggestion! It would be nice to watch live concerts of bands! Its a nice idea, I know videos are not that popular for the applic...
Plan Premium Country Argentina Device Motrolla Z2 Play Operating System Android Oreo My Question or Issue Neither of them just a suggestion! It would be nice to watch live...
Spotify Star
369 Views
2 replies
0 likes
PlanPremium My Question or Issue I used to login with Facebook. And the user info show me my name and profile pict but now suddenly it changes itself to a username. I already tried to re log in or wait for a few days but nothing changes yet. Hope you...
Plan Premium My Question or Issue I used to login with Facebook. And the user info show me my name and profile pict but now suddenly it changes itself to a username. I alread...
Spotify Star
503 Views
3 replies
0 likes
