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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434053 Views
  • 967 replies
  • 108 likes
  • Account
  • 434053 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192615 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192615 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105969 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105969 Views
  • 70 replies
  • 11 likes

Error 404 password reset

We are unable to find my wife's password on our premium plan. I went to reset the password and it sent me to an error 404 page. I saw a solution that said to copy the link in the email and paste it in an incognito window. That still didn't work. Plea...

  • Newbie
  • We are unable to find my wife's password on our premium plan. I went to reset the password and it sent me to an error 404 page.  I saw a solution that said to copy the link in the email and past...
  • ShiroRecord
  • Regular
  • 2366 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 2366 Views
  • 2 replies
  • 0 likes

Ich kann kein Premium kaufen

Ich wollte mir furhin mit PayPal mir das 3 Monat Angebot holen jedoch steht dort das ich ein Bankkonto hinzufügen soll, ich hab bereits ein Bankkonto hinzugefüght und bestätigt.

  • Casual Listener
  • Ich wollte mir furhin mit PayPal mir das 3 Monat Angebot holen jedoch steht dort das ich ein Bankkonto hinzufügen soll, ich hab bereits ein Bankkonto hinzugefüght und bestätigt.    
  • Maxim
  • Spotify Star
  • 672 Views
  • 5 replies
  • 0 likes
  • Free
  • 672 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lost songs

Saved songs were lost and music suggestion now completely off from what I like. Can I reset something?

  • Casual Listener
  • Saved songs were lost and music suggestion now completely off from what I like. Can I reset something?  
  • ShiroRecord
  • Regular
  • 330 Views
  • 3 replies
  • 0 likes
  • Account
  • 330 Views
  • 3 replies
  • 0 likes

Superuser Contribution No puedo conectarme con mi cuenta de Spotify

Hola llevo dos días que cuando intento conectarme a la aplicación de Spotify me dan el mensaje de error diciendo que solo se puede estar en extranjero durante 14 días con la cuenta de Spotify gratuita. Pero yo no he salido del país en ningún momento....

  • Casual Listener
  • Hola llevo dos días que cuando intento conectarme a la aplicación de Spotify me dan el mensaje de error diciendo que solo se puede estar en extranjero durante 14 días con la cuenta de Spotify gratuit...
  • Peter
  • Spotify Legend
  • 699 Views
  • 5 replies
  • 0 likes
  • Free
    Subscription
  • 699 Views
  • 5 replies
  • 0 likes

Solved!! Change payment date

Hi Everyone, I do not know if you have had any inconvenience with your payment date however it is happening to me. I really would like to change my payment date because it is causing me delays on my payment to Spotify and that really bothers me. Do y...

  • Newbie
  • Hi Everyone,    I do not know if you have had any inconvenience with your payment date however it is happening to me.  I really would like to change my payment date because it is ...
  • Billy-J
  • Spotify Star
  • 1206 Views
  • 1 replies
  • 0 likes
  • Payment
  • 1206 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Clarification on the Terms and Conditions

Will it go against the terms and conditions if I play my spotify with a group of friends (being with me in person and they can hear it) or if I play it in a room with people inside?

  • Casual Listener
  • Will it go against the terms and conditions if I play my spotify with a group of friends (being with me in person and they can hear it) or if I play it in a room with people inside?
  • phelp
  • Casual Listener
  • 525 Views
  • 2 replies
  • 0 likes
  • 525 Views
  • 2 replies
  • 0 likes

Country settings

PlanPremiumCountry SpainDevicePCOperating Systemw10 My Question or Issue I'm pretty annoyed with the music suggested by Spotify since it usually suggests only playlists or artists that are from Spain or Mex or whatever Spanish speaking country, which...

  • Casual Listener
  •   Plan Premium Country  Spain Device PC Operating System w10   My Question or Issue  I'm pretty annoyed with the music suggested by Spotify since it usually suggests on...
  • carlaFromSpaña
  • Casual Listener
  • 227 Views
  • 2 replies
  • 0 likes
  • Account
  • 227 Views
  • 2 replies
  • 0 likes

Unable to sign in account

I know the username but I forgot the email and password , the account is signed in to my PS4 though and maybe if you guys send me the email I made it with I can remember everything altogether but if not I was really hoping I can use a new email & kee...

  • Newbie
  • I know the username but I forgot the email and password , the account is signed in to my PS4 though and maybe if you guys send me the email I made it with I can remember everything altogether but if ...
  • Billy-J
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different facebook linked to account with completely different email

For some reason my mother's Facebook is linked to my spotify though her email address is different than mine so why is it when I log in with my email it's linked to her facebook?

  • Visitor
  • For some reason my mother's Facebook is linked to my spotify though her email address is different than mine so why is it when I log in with my email it's linked to her facebook? 
  • Peter
  • Spotify Legend
  • 321 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 321 Views
  • 3 replies
  • 0 likes

Superuser Contribution No aparece el boton para conectar con facebook

El otro dia elimine mi cuenta de facebook, para crear una nueva.Al entra en spotify encontre que mi usuario, havia canviado a numeros. (logicamente, ya no tenia el facebook)Entonces entre para conectar mi nueva cuenta de facebook, y no aparecia el bo...

  • Newbie
  • El otro dia elimine mi cuenta de facebook, para crear una nueva. Al entra en spotify encontre que mi usuario, havia canviado a numeros. (logicamente, ya no tenia el facebook) Entonces entre para co...
  • Peter
  • Spotify Legend
  • 642 Views
  • 3 replies
  • 0 likes
  • 642 Views
  • 3 replies
  • 0 likes

Solved!! Artist Profile issue

PlanFree/PremiumCountry United StatesDeviceSamsung Galaxy 9,Operating SystemAndroid OreoMy Question or Issue I recently just uploaded our artist's debut album and he goes by Joshua. The album is on spotify but it is under another artist who goes by J...

  • Newbie
  • Plan Free/Premium Country  United States Device Samsung Galaxy 9, Operating System Android Oreo My Question or Issue   I recently just uploaded our artist's debut album a...
  • Maxim
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Free
  • 242 Views
  • 1 replies
  • 0 likes

Change password messages

PlanPremiumCountrySpain Device Operating System My Question or Issue Hi, I'm receiving several (8 until now but they're still coming) emails saying that I''m trying to changhe my password, and it's not me who is trying to do it.Someone is trying to h...

  • Newbie
  • Plan Premium Country Spain   Device   Operating System     My Question or Issue  Hi,   I'm receiving several (8 until now but they're still coming) emails s...
  • Maxim
  • Spotify Star
  • 198 Views
  • 2 replies
  • 0 likes
  • Account
  • 198 Views
  • 2 replies
  • 0 likes

Superuser Contribution recently played artists not showing

recently played artists not showing for a couple weeks despite having settings enabled and not using private session. tried reinstalling and logging in and out and no luck. i have version 8.4.79.933 installed PlanPremiumCountry US DeviceiPhone 7Opera...

  • Newbie
  • recently played artists not showing for a couple weeks despite having settings enabled and not using private session. tried reinstalling and logging in and out and no luck. i have version 8.4.79.933 ...
  • novacjokovic
  • Casual Listener
  • 273 Views
  • 2 replies
  • 0 likes
  • Account
  • 273 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I reset password if I can't access the email associated to my account?

Hi - I forgot my premium password and need to reset it. However, the email address associated to my account is no longer active. As I result, I can't access spotify

  • Visitor
  • Hi - I forgot my premium password and need to reset it. However, the email address associated to my account is no longer active. As I result, I can't access spotify 😞  
  • Guido
  • Spotify Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing full name when linked to Facebook.

Hey, I'm having issues with my display name on Spotify.I linked my Facebook account to my Spotify account to connect to my Facebook friends, however my display name is only my first name rather than my full name. Is there any way to fix this, or will...

  • Visitor
  • Hey, I'm having issues with my display name on Spotify. I linked my Facebook account to my Spotify account to connect to my Facebook friends, however my display name is only my first name rather tha...
  • Guido
  • Spotify Legend
  • 628 Views
  • 4 replies
  • 0 likes
  • Account
  • 628 Views
  • 4 replies
  • 0 likes

Superuser Contribution Double account

PlanFree/Premium both Country New Zealand and IrelandDeviceHuaweiOperating SystemAndroid My Question or IssueHi all,I had a premium account in NZ that was paid for by my phone bill. When I moved to Ireland I couldn't access this account. I setup anot...

  • Newbie
  •   Plan Free/Premium both  Country  New Zealand and Ireland Device Huawei Operating System Android   My Question or Issue Hi all, I had a premium account in NZ that was...
  • Guido
  • Spotify Legend
  • 439 Views
  • 1 replies
  • 0 likes
  • Account
  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me hicieron un cobro doble en mi tarjeta de debito

Hola buenos días alguien me puede ayudar, Spotify Me Hizo una carga doble en mi Tarjeta de débito el día de ayer y quiero solucionar este problema, que me reembolse mi dinero.

  • Casual Listener
  • Hola buenos días alguien me puede ayudar, Spotify Me Hizo una carga doble en mi Tarjeta de débito el día de ayer y quiero solucionar este problema, que me reembolse mi dinero. 
  • Guido
  • Spotify Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
  • 298 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Won't stay connected to Facebook

I've had my account linked to Facebook for a many years, however recently it must have unlinked. I try to reconnect to FB by going to 'settings>connect to facebook' on spotify desktop and on the iOS app. It takes me through the steps and says that I ...

  • Casual Listener
  • I've had my account linked to Facebook for a many years, however recently it must have unlinked. I try to reconnect to FB by going to 'settings>connect to facebook' on spotify desktop and on the i...
  • Guido
  • Spotify Legend
  • 4031 Views
  • 3 replies
  • 1 likes
  • Login
  • 4031 Views
  • 3 replies
  • 1 likes

Family Account problem.

few years ago I was in a family account with my brother then I left after few mounts later. right now I start a subscription as familiy account with my wife but when I send invite to her she see my brother name(guess old familiy account owner name wh...

  • Visitor
  • few years ago I was in a family account with my brother then I left after few mounts later. right now  I start a subscription as familiy account with my wife   but when I send invite t...
  • user-removed
  • Not applicable
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 195 Views
  • 1 replies
  • 0 likes