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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 299 Views
  • 0 replies
  • 6 likes
  • Security
  • 299 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436218 Views
  • 971 replies
  • 108 likes
  • Account
  • 436218 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1193862 Views
  • 119 replies
  • 116 likes
  • Account
  • 1193862 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106346 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106346 Views
  • 70 replies
  • 11 likes

Findin my account

PlanFree/PremiumCountry My Question or Issue Got a new phone But don't remember user name or password Have lots of songs I'd like to get on my new phone

  • Visitor
  • Plan Free/Premium Country     My Question or Issue  Got a new phone  But don't remember user name or password  Have lots of songs I'd like to get on my new phone 
  • Jose_M
  • Spotify Star
  • 258 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 258 Views
  • 2 replies
  • 0 likes

Weird music showing up in playlist - affecting daily mixes

PlanPremiumCountryCanada DeviceSamsung Galaxy S7 / PCOperating SystemWindows My Question or Issue A few months ago I had an issue with my now playing music switching randomly to something else while I was listening - usually foreign rap artists. I as...

  • Newbie
  •   Plan Premium Country Canada   Device Samsung Galaxy S7 / PC Operating System Windows   My Question or Issue  A few months ago I had an issue with my now playing musi...
  • Jose_M
  • Spotify Star
  • 1475 Views
  • 2 replies
  • 0 likes
  • Other
  • 1475 Views
  • 2 replies
  • 0 likes

Solved!! Spotify for Families Facebook Issue

PlanPremium for familiesOperating SystemmacOSMy Question or IssueThe family owner created their Spotify account with a Facebook account. We tried to claim the Google Home Mini promotion that came with our families subscription, but it sent the email ...

  • Casual Listener
  • Plan Premium for families Operating System macOS My Question or Issue The family owner created their Spotify account with a Facebook account. We tried to claim the Google Home Mini promotion tha...
  • Jose_M
  • Spotify Star
  • 354 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 354 Views
  • 2 replies
  • 0 likes

Problems accepting family invitation

My son sent the invitation to my husband and I after upgrading and it just takes me to subscription page.please help

  • Newbie
  • My son sent the invitation to my husband and I after upgrading and it just takes me to subscription page.please help
  • Jose_M
  • Spotify Star
  • 258 Views
  • 2 replies
  • 0 likes
  • Premium
  • 258 Views
  • 2 replies
  • 0 likes

Solved!! Need Account edited

PlanPremium for familyCountry USADeviceN/AOperating SystemN/A My Question or Issue I started spotify with a free trial on my main email address. Months later I signed up for premium but ended up using a different email address, which I have since los...

  • Visitor
  • Plan Premium for family Country  USA Device N/A Operating System N/A  My Question or Issue   I started spotify with a free trial on my main email address. Months later I sign...
  • Jose_M
  • Spotify Star
  • 280 Views
  • 2 replies
  • 0 likes
  • Account
  • 280 Views
  • 2 replies
  • 0 likes

Account keeps pausing for not reason

my account keeps pausing and a message tells me it's because another device is using it, but there is no other device using it. i changed my password and it keeps doing this. i can listen to a song for about 20-30 seconds, then is freezes.

  • Casual Listener
  •   my account keeps pausing and a message tells me it's because another device is using it, but there is no other device using it. i changed my password and it keeps doing this. i can listen to ...
  • Jose_M
  • Spotify Star
  • 269 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 269 Views
  • 4 replies
  • 0 likes

Solved!! random playlist in my account

Hey, I was palying music on my laptop and for some reason the music sarted changing mid song to random music, that wasn't in my playlist and a lot of random playlist were aded, what's wrong? I changed my password, but how to prevent this from happeni...

  • Casual Listener
  • Hey, I was palying music on my laptop and for some reason the music sarted changing mid song to random music, that wasn't in my playlist and a lot of random playlist were aded, what's wrong? I change...
  • Jose_M
  • Spotify Star
  • 895 Views
  • 2 replies
  • 1 likes
  • Account
  • 895 Views
  • 2 replies
  • 1 likes

Name showing issue

When I link my playlist or my profile page then it shows my interest and last name. How can I change it?

  • Gig Goer
  •   When I link my playlist or my profile page then it shows my interest and last name. How can I change it? 
  • Jose_M
  • Spotify Star
  • 202 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 202 Views
  • 3 replies
  • 0 likes

Solved!! Account name and picture

PlanPremiumCountry RomaniaDeviceHuawei P10 LiteOperating SystemAndroid Oreo My Question or IssueMy profile name and picture are not appearing. I've waited a couple of days thinking it's a bug and it's going to be fixed, but apparently it's not and it...

  • Casual Listener
  • Plan Premium Country  Romania Device Huawei P10 Lite Operating System Android Oreo   My Question or Issue My profile name and picture are not appearing. I've waited a couple ...
  • Jose_M
  • Spotify Star
  • 304 Views
  • 3 replies
  • 0 likes
  • Account
  • 304 Views
  • 3 replies
  • 0 likes

Spotify not showing premium after re-logging into account

PlanFree/PremiumCountry Canada My Question or Issue I had spotify premium through my fido account. I logged out and re logged into my account with my email, and now my account does not show premium.Unable to use fido account to login either. Now i ca...

  • Newbie
  • Plan Free/Premium Country  Canada     My Question or Issue  I had spotify premium through my fido account. I logged out and re logged into my account with my email, and now...
  • Jose_M
  • Spotify Star
  • 228 Views
  • 2 replies
  • 0 likes
  • Premium
  • 228 Views
  • 2 replies
  • 0 likes

How to unlink songkick from Spotify

PlanPremiumCountry Operating SystemAndroid Oreo My Question or Issue How do I unlink songkick from my Spotify account?In general I think permissions should be much more granular eg sharing of podcasts and music histories should require separate agree...

  • Regular
  • Plan Premium Country   Operating System Android Oreo   My Question or Issue  How do I unlink songkick from my Spotify account? In general I think permissions should be mu...
  • Jose_M
  • Spotify Star
  • 1975 Views
  • 1 replies
  • 2 likes
  • Account
  • 1975 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify thinks I'm abroad when I'm not

I've signed up for Spotify in Indonesia and am currently Indonesia yet I'm unable to log in as it gives the window "you can only use Spotify abroad for 14 days". I have already confirmed that the locations on both my IP address and Spotify profile ma...

  • Newbie
  • I've signed up for Spotify in Indonesia and am currently Indonesia yet I'm unable to log in as it gives the window "you can only use Spotify abroad for 14 days".   I have already confirmed tha...
  • Jemi
  • Spotify Legend
  • 533 Views
  • 1 replies
  • 0 likes
  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to change facebook account on my iphone

I logged in another facebook account in my Spotify app of my iPhone.Who could help me that I could change my facebook account?

  • Newbie
  • I logged in another facebook account in my Spotify app of my iPhone. Who could help me that I could change my facebook account?  
  • Jemi
  • Spotify Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Italian phone moved to US not allowed to use Spotify???

My wife moved to US and her phone is an iphone purchased in Italy. When I added her to the family plan, she is unable to use Spotify here due to some issue with Privacy Terms. What can we do to fix this? Settings on her phone? Itunes? What is Spotify...

  • Newbie
  • My wife moved to US and her phone is an iphone purchased in Italy. When I added her to the family plan, she is unable to use Spotify here due to some issue with Privacy Terms.    What can...
  • Jemi
  • Spotify Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect

Hi., im just asking. How to connect my new spotify acct to my fb? I forgot my old spotify account and it was connected to my fb account,. Now every time i connect my new spotify to my fb it say's that the fb acct i was try to connect are already conn...

  • Newbie
  • Hi., im just asking. How to connect my new spotify acct to my fb? I forgot my old spotify account and it was connected to my fb account,. Now every time i connect my new spotify to my fb it say's tha...
  • Jemi
  • Spotify Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error 404

Bonjour, possedant un compte Spotify depuis plusieurs mois, aujourd’hui impossible de me connecter, et j’ai toujours le meme message d’erreur avec l’erreur 404! Comment faire? merci

  • Newbie
  • Bonjour, possedant un compte Spotify depuis plusieurs mois, aujourd’hui impossible de me connecter, et j’ai toujours le meme message d’erreur avec l’erreur 404!    Comment faire? &n...
  • Jemi
  • Spotify Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

I hear a bell sound and "This is for you" before my tracks play...

Whenever I am playing a track on Spotify I hear a bell sound before the song starts and a short message "This is for you" before the song starts. It is creeping me out and I now think my Spotify got hijacked.

  • Music Fan
  • Whenever I am playing a track on Spotify I hear a bell sound before the song starts and a short message "This is for you" before the song starts. It is creeping me out and I now think my Spotify got ...
  • Jose_M
  • Spotify Star
  • 1481 Views
  • 16 replies
  • 0 likes
  • Account
  • 1481 Views
  • 16 replies
  • 0 likes

Superuser Contribution Join account

Help, it's possible join a Facebook account and a mail account in one?

  • Newbie
  • Help, it's possible join a Facebook account and a mail account in one?
  • Jemi
  • Spotify Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Create password for my Account

Hello! I'm trying to change my account login method to use username and password but having troubles with emails.Spotify e-mails never arrived on my hotmail account.I know that Hotmail is a pain for some domains. Messages are discarded from server wi...

  • Newbie
  • Hello!   I'm trying to change my account login method to use username and password but having troubles with emails. Spotify e-mails never arrived on my hotmail account. I know that Hotmail i...
  • Jemi
  • Spotify Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Birthday Wrong

The birthday on my account is wrong. It says I can only edit it on Facebook, yet the birthday on my Facebook account is correct. Help appreciated!

  • Casual Listener
  • The birthday on my account is wrong. It says I can only edit it on Facebook, yet the birthday on my Facebook account is correct. Help appreciated!
  • Jemi
  • Spotify Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
  • 344 Views
  • 1 replies
  • 0 likes