Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Someone has taken over my account and started listening to their own music on my own Spotify. (I have already logged out out all devices and changed my password.) In result, my Discover Weekly and Daily Mix suggestions have been compromised. I am not...
Tenho um iPhone 6 com a última atualização do iOS, quando vou compartihar alguma música que estou ouvindo no Spotfy na história do Instagram, ele pede para fazer o Login do Instagram, eu faço o Login e não compartilha na história, e quando tento nova...
PlanPremiumCountryIsraelDeviceSamsung Galaxy 8 My Question or Issue I search for artists but I keep receiving error that I'm not online, the search fails. Either when I am connected wifi or cellular
Hello, I am trying to change my account country from Japan to Canada. I believe the error occured because I currently live in Japan; but my payment method is Canadian, so it's made it rather difficult to pay for Premium. Is it possible to swap my acc...
PlanPremiumUK My Question or Issue User of Spitfy since c2009 - and have been starring (and then saving) songs throughout the whole period. However, my saved songs now only go back to 2014 - essentially deleting more than half of my saved music colle...
PlanFreeCountry GermanyDevicemanyOperating SystemAndroid, Windows 10 My Question or Issue I have unkown devices on my account. Someone is using my account. But i canged my Passwort on facebook becuse i am using the facebook login. I dont know what to...
I have been using the same username and account profile for YEARS. Now all of the sudden I have a number for a username, but none of my saved playlists or anything transferred to this new username. I'm confused and need help.Thank you. Macbook Airiph...
I logged in with facebook, and I can find and follow my contacts perfectly and they can see I follow them; however, when they try to follow me back, they just can't, the follow button in my profile doesn't seem to work, when they click it, it shows "...
PlanPremiumCountryUSA DeviceiPhone 6+, Macbook Pro 2017Operating SystemiOS 10.14 I've recently signed up for a paid account. Username: jacktonerecords. I signed into my personal facebook once and have disconnected that from the account. No matter wha...
PlanFreeCountry RomaniaDevicePCOperating SystemWindows 10 My Question or Issue So I logged in with my account on my phone, played some songs and then noticed that all my friends are gone, playlists and my name got randomized. After that I asked a fri...
PlanFreeCountry TurkeyDeviceSamsung Galaxy 9Operating SystemAndroid 8.0.0 My Question or Issue I have a free account. My homepage is unable. It can't open.
I originally signed up with Facebook. Someone hacked my account and changed the underlying email associated with my account. So now, I am unable to use password reset because the hacker switched the email, however, I am still able to log in via Faceb...
Cuenta premium en plan familiar.me llegan 2 cargos en el mismo mes del plan familiar, que puedo hacer ayuda por favor
Hey I created a Spotify account for free awhile back but then found out about Spotify for students which is cheaper, so I made another account using my student email. I wanted to upgrade to premium but I’m not sure if I entered my payment info with t...
I'm on a premium account but I'm listening to foreign ads on the podcast I usually listen
PlanFree/PremiumCountry Netherlands My Question or Issue I've travelled from US to Netherlands and when I try to login it says I've been abroad for 14 days, but when I try to change my country in profile I can't see "Netherlands".
This issue is back.All Zappa songs that are longer than 10 minutes are missing.
Hi all, I’m having an issue just now where my private playlists are showing up on my profile when I share the link to it. Is this happening to everyone or is it an error with my account? Thanks, Jonathan
My Question or Issue I have premium account bur suddenly two of my functions dissapeard. How can i bring them back?
Plan: PremiumCountry: AustraliaDevice: iPhone 6S+ and Macbook Pro 2017 Operating System: latest My Question or Issue Hi everyone. I was previously speaking to Mark A. on the Spotify Contact Live Chat, however my chat got refreshed and I can't log bac...