Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I had been listening to these albums but they disappeared overnight: https://www.mdt.co.uk/dvorak-string-quintets-string-sextet-trio-and-guests-supraphon-4cds.html https://www.mdt.co.uk/dvorak-chamber-works-2-guarneri-trio-prague-supraphon-7cds.html ...
My Question or IssueIs it possible to transfer all saved songs and playlists from one account to another? For example if I wanted to completely delete an older account and start with a new one?
PlanPremiumCountry EnglandDeviceVariousOperating SystemVarious My Question or Issue So when i setup the amazon echo in my living room I also setup "amazon family", that allowed me to link my other halfs account and my account to the same device throu...
PlanFreeCountryDubai, UAE DeviceSamsung J7 Duo My Question or IssueHelp! I can't proceed to spotify streaming after loging in & changing my password for several times. I'm living in Dubai (which is Spotify is not available at, but still can manage to...
Pago a conta premium pelo Apple Store.Chegou a renovação automática.A minha conta esta como free.
Hi,I have had my current account for awhile and I have always been able to type my username in the search bar and find myself, as well with friends. But recently I don’t show up at all. The only way I am able to find myself is with the username Spoti...
Guten Tag,ich habe eine Geschenkkarte geschenkt bekommen. Jetzt habe ich festgestellt, dass ich diese nicht einlösen kann, weil ich Premium family habe. Das wusste derjenige nicht, der mir das Geschenk über 60 Euro gemacht hat.Was kann ich jetzt tun?
I deleted my Facebook account that was linked to Spotify. I can still access my Spotify account, however my username is a string of numbers and does not have a profile picture.Is there a way to link another Facebook account to my Spotify account agai...
PlanFree/PremiumCountry Device(iPhone xOperating System(iOS 10 I can tell you exactly what this is.Spotify is manipulating the playing stats to charge more money from the artists and to cheat their way into new markets.They simply hijacks your accoun...
PlanPremiumCountry USADeviceSamsung Galaxy S9+Operating SystemWindows My Question or IssueI've noticed there's no option to simply change our usernames (although I'm not sure why)...and it says to create a new account in order to do this. I also log ...
I am signed up with Spotify through Facebook. It was originally using my university email for the student discount, however I have now graduated and that email is going to be canceled soon. I have removed that email from my facebook account but spoti...
I am trying to cancel my premium account that I used for my last job. The account is using my personal debit card. I do not have access to the email address, as it was deleted after I left my job and I do not remember the password for the account. Ho...
Minha esposa foi retirada do meu Plano Familiar porque o Spotify não conseguiu confirmar o endereço.Enviei o convite novamente e simplesmente foi informando que ela não poderia fazer parte daquele plano.Não achei **bleep** satisfatória no FAQ.É um ab...
PlanFree/PremiumCountry Germany Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue friend feed shows unknown friends. Old friends disappeared.
PlanFreeCountry Hungary Operating System Windows 8 My Question or IssueHi, I've recently claimed my artist acoount, but after logging in, I cant upload a profile picture, there is no "change" button at the profile, cant do anything with it. Could som...
PlanPremiumCountry United kingdom DeviceSamsung galaxy s8 Operating System Android Oreo My Question or Issue Hi there I was wondering if it was possible to find out which device made a certain play list I have a family account and I wanted to know wh...
Over the past month or so a number of my playlists keep disappearing/deleting. I'm not deleting them and have to restore them each time. It's happening every other day. Also my account seems to unfollow friends randomly and their playlists. Yet not a...
My Question or Issue Hi,When i signed in after a few months, i saw someone from another country using my account, changed profile photo, playlists etc. I changed my password but today again i saw my profile photo and playlists changed. Didn't found h...
Hello, My Premium Account was just hacked. I tried sending an email to account-details-changed@spotify.com to let them know that my account was stolen from me, but I have yet to receive an answer and it has been over an hour now. I am worried to get ...
I recently tried using the search on the desktop version of Spotify, but for some reason it won't load. And if it does load, it says that there is no results for the search even if I spelled it correctly.Example: If I search 'Today's Top Hits' it say...