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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Casual Listener
  • 174246 Views
  • 187 replies
  • 13 likes
  • Account
    Free
  • 174246 Views
  • 187 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11538 Views
  • 6 replies
  • 11 likes
  • Security
  • 11538 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516782 Views
  • 986 replies
  • 113 likes
  • Account
  • 516782 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126235 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126235 Views
  • 74 replies
  • 12 likes

No puedo escuchar mis canciones descargadas

PlanPremiumCountry ColombiaDevice(Moto C)Operating System(Android) My Question or Issue Hola, quisiera que por favor me ayudaran. Tengo una cuenta premium, cuando tengo acceso a internet, descargo musica, sin embargo cuando tengo que salir y desconec...

  • Casual Listener
  • Plan Premium Country  Colombia Device (Moto C) Operating System (Android)   My Question or Issue  Hola, quisiera que por favor me ayudaran. Tengo una cuenta premium, cuando t...
  • NilsonD
  • Casual Listener
  • 5194 Views
  • 2 replies
  • 1 likes
  • Account
    Other
    Premium
  • 5194 Views
  • 2 replies
  • 1 likes

Solved!! 2018 Spotify Wrapped Recap

PlanFamily PlanCountry USA My Question or Issue Is there a way to view the 2018 Wrapped recap? When I go to the spotifywrapped site and login, I only get the web client instead of the recap with the slides that show all my music stats from 2018. Mayb...

  • Newbie
  • Plan Family Plan Country   USA   My Question or Issue  Is there a way to view the 2018 Wrapped recap? When I go to the spotifywrapped site and login, I only get the web cli...
  • Maxim
  • Spotify Star
  • 2410 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 2410 Views
  • 1 replies
  • 0 likes

Paying for Premium and not receiving it

PlanPremiumCountry USADeviceWeb Player (at work, install is not available)Operating System(Windows 7) My Question or IssueI have been paying for Premium for several years. I haven't missed a payment or had issues with payments. I now receive ads duri...

  • Casual Listener
  • Plan Premium Country  USA Device Web Player (at work, install is not available) Operating System (Windows 7)   My Question or Issue I have been paying for Premium for several year...
  • blundercrush
  • Casual Listener
  • 665 Views
  • 2 replies
  • 0 likes
  • Premium
  • 665 Views
  • 2 replies
  • 0 likes

Solved!! Can't add my device to Spotify Premium

PlanPremiumCountryAustriaDeviceMacbook Pro My Question or IssueI can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently have two offline-devices.Every time I want to add my MacBook Pro as an ...

  • Visitor
  • Plan Premium Country Austria Device Macbook Pro   My Question or Issue I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently...
  • Jose_M
  • Spotify Star
  • 1569 Views
  • 5 replies
  • 1 likes
  • Account
    Premium
  • 1569 Views
  • 5 replies
  • 1 likes

--- Song Blocked --- ok we won't play this again

Hi guys, I was listening the Radio and I clicked on "ok we won't play this again".Now that song is blocked.How can come back? Thanks for your help. Flavio!

  • Casual Listener
  •   Hi guys,   I was listening the Radio and I clicked on "ok we won't play this again". Now that song is blocked. How can come back?   Thanks for your help.   Flavio!
  • Billy-J
  • Spotify Star
  • 935 Views
  • 3 replies
  • 0 likes
  • Account
  • 935 Views
  • 3 replies
  • 0 likes

Pagamentos

PlanUniversitárioCountryBrasilDevicezenfone 3Operating SystemAndroid My Question or IssueMeu plano universitário só tem os seguintes modos de pagamento disponíveis: -Credito (visa, master american, express)-Débito (BB, Santander, Bradesco, [nao lembr...

  • Casual Listener
  • Plan Universitário Country Brasil Device zenfone 3 Operating System Android   My Question or Issue Meu plano universitário só tem os seguintes modos de pagamento disponíveis:  -C...
  • Brunelicia
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 300 Views
  • 1 replies
  • 0 likes

Spotify premium cancel subscription

Globe PrepaidFreePhilippines Device(Samsung J5 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've recently created an account on my mobile. From that account I signed up for spotify premium 1-month free through debi...

  • Newbie
  • Globe Prepaid Free Philippines   Device (Samsung J5 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've recently created an account on ...
  • oburger04
  • Roadie
  • 415 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 415 Views
  • 1 replies
  • 0 likes

Pagamento via Boleto - Brasil

Plan universitário premiumCountry BrasilDeviceZenfone 3Operating SystemAndroidMy Question or Issue Tenho o desconto de universitário ativado e não posso pagar no cartão de credito e nem no débito — as únicas formas disponíveis de pagamentoEu gostaria...

  • Casual Listener
  • Plan  universitário premium Country   Brasil Device Zenfone 3 Operating System Android My Question or Issue  Tenho o desconto de universitário ativado e não posso pagar n...
  • Brunelicia
  • Community Legend
  • 564 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 564 Views
  • 1 replies
  • 0 likes

Cómo puedo modificar los Datos de facturación para Incluir el DNI en las Facturas?

Cómo puedo modificar los Datos de facturación para Incluir el DNI en las Facturas?PlanPremiumCountry EspañaDevice(iPhone)Operating System(iOS 10,) My Question or Issue

  • Casual Listener
  • Cómo puedo modificar los Datos de facturación para Incluir el DNI en las Facturas? Plan Premium Country  España Device (iPhone) Operating System (iOS 10,)   My Question or Issue ...
  • Brunelicia
  • Community Legend
  • 1129 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1129 Views
  • 1 replies
  • 0 likes

Kudos points

PlanFree/PremiumCountry IMy Question or Issue How do I find out how many kudos points I have I'm in the Spotify community Rockstar page

  • Music Fan
  • Plan Free/Premium Country      I My Question or Issue  How do I find out how many kudos points I have I'm in the Spotify community Rockstar page
  • Maxim
  • Spotify Star
  • 1247 Views
  • 7 replies
  • 2 likes
  • Account
    Other
  • 1247 Views
  • 7 replies
  • 2 likes

My username is wrong/ [FR] Profil facebook non associé

Plan Free/Premium Country France Device Acer Laptop, Samsung J7 2017 Operating System Windows 7, Android Oreo My Question or Issue [English] Hello everyone ! I have a problem with my username. Instead of my Facebook one, it is composed of number and ...

  • Casual Listener
  •   Plan Free/Premium Country  France Device Acer Laptop, Samsung J7 2017 Operating System Windows 7, Android Oreo   My Question or Issue [English] Hello everyone...
  • oburger04
  • Roadie
  • 639 Views
  • 4 replies
  • 0 likes
  • Account
  • 639 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to sign up new account

Hi, I have just upgraded from Premium to Family Premium. I want to sign up my kids, have created them an email address each and invited them to the family account but when I go to sign them up to a spotify account the sign-up bar just keeps spinning ...

  • Regular
  • Hi,   I have just upgraded from Premium to Family Premium.   I want to sign up my kids, have created them an email address each and invited them to the family account but when I go to s...
  • Guido
  • Spotify Legend
  • 1084 Views
  • 11 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1084 Views
  • 11 replies
  • 0 likes

How to use Spotify if I registered with Facebook and I'm deleting my Facebook account soon ?

PlanPremiumCountryRomaniaDeviceiPhone 7 Plus, MacBook Pro 2015Operating SystemiOS 12, MacOS Mojave My Question or IssueSo i'm quiting Facebook soon and my account is registered with that, is there any way to attach an email and a password for that ac...

  • Newbie
  • Plan Premium Country Romania Device iPhone 7 Plus, MacBook Pro 2015 Operating System iOS 12, MacOS Mojave  My Question or Issue So i'm quiting Facebook soon and my account is registered...
  • Maxim
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 408 Views
  • 1 replies
  • 0 likes

Spotify can't find my email to login

PlanPremiumCountry Device(iPhone Operating System(iOS 10) My Question or Issue Hi, I'm trying to login in my Premium account, the same one I always use and pay every month, but it's saying that the email has never been used. I could, at least, transf...

  • Casual Listener
  •   Plan Premium Country   Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue  Hi, I'm trying to login in my Premium account, the same one I always use an...
  • duduvianna
  • Casual Listener
  • 1055 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Premium
  • 1055 Views
  • 2 replies
  • 1 likes

email notification in wrong language

PlanPremiumCountryBelgium (FR) DeviceDoesn't matterOperating SystemDoesn't matter My Question or Issue Hi everyone, I'm from Belgium (french part) and when I receive email from spotify , they are always in Dutch (I didn't find any way to change it) E...

  • Visitor
  •   Plan Premium Country Belgium (FR)  Device Doesn't matter Operating System Doesn't matter  My Question or Issue  Hi everyone,  I'm from Belgium (french part) and w...
  • Maxim
  • Spotify Star
  • 940 Views
  • 3 replies
  • 0 likes
  • Account
  • 940 Views
  • 3 replies
  • 0 likes

Downloading on Multiple Devices

I have 2 devices that I use and have different downloads on each. Have used this way for a couple of years now, but suddenly today the downloads I added to device 1 yesterday, are now automatically downloading onto device 2 today now that it’s online...

  • Casual Listener
  • I have 2 devices that I use and have different downloads on each. Have used this way for a couple of years now, but suddenly today the downloads I added to device 1 yesterday, are now automatically d...
  • Iain17
  • Casual Listener
  • 1305 Views
  • 2 replies
  • 1 likes
  • Account
  • 1305 Views
  • 2 replies
  • 1 likes

Can't Find Facebook Friends on Spotify

Hey all, I tried looking for solutions on other threads but it does not work. ie. fresiki Casual Listener ‎2018-07-20 01:30 PMI found my way to the customer support chat and was told to delete Spotify from my Facebook apps, thwn log out of Spotify an...

  • Casual Listener
  • Hey all, I tried looking for solutions on other threads but it does not work.   ie.   fresiki   Casual Listener    ‎2018-07-20 01:30 PM I fo...
  • kfabs
  • Casual Listener
  • 556 Views
  • 5 replies
  • 0 likes
  • Account
  • 556 Views
  • 5 replies
  • 0 likes

How Can I Increase Streams And Followers!?

Country United States My Question or Issuehow Do I Gain Fanbase and views

  • Casual Listener
  •   Country  United States        My Question or Issue how Do I Gain Fanbase and views  
  • emmie_ly
  • Regular
  • 448 Views
  • 2 replies
  • 0 likes
  • Free
  • 448 Views
  • 2 replies
  • 0 likes

Solved!! song playback stops suddenly

PlanPremium familyCountry PhilippinesDeviceVivo My Question or Issue Recently i always experience that songs i am playing suddenly stops then starts to play again after a few seconds...

  • Casual Listener
  • Plan Premium family Country  Philippines Device Vivo     My Question or Issue  Recently i always experience that songs i am playing suddenly stops then starts to play ag...
  • Wendynoscaltan
  • Casual Listener
  • 1164 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 1164 Views
  • 2 replies
  • 0 likes

What if I stop becoming a student during my student premium discount subscription?

I signed up for the student premium discount, but what if I graduate during the 12 month subscription? Does it switch to the regular premium subscription after I graduate, or after the 12 month student premium discount period has ended?

  • Newbie
  • I signed up for the student premium discount, but what if I graduate during the 12 month subscription? Does it switch to the regular premium subscription after I graduate, or after the 12 month stude...
  • Jose_M
  • Spotify Star
  • 1568 Views
  • 1 replies
  • 1 likes
  • 1568 Views
  • 1 replies
  • 1 likes