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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554516 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131250 Views
74 replies
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Hello. My brother is part of my family plan but he was removed and states that “Unable to join family..” then we checked his email and forgot to verify. 7 days had already passed to verify his account. Can you send another verification link? PlanFami...
Hello. My brother is part of my family plan but he was removed and states that “Unable to join family..” then we checked his email and forgot to verify. 7 days had already passed to verify his ...
Spotify Star
722 Views
1 replies
0 likes
How do you get a refund - see post: https://community.spotify.com/t5/iOS-iPhone-iPad/Device-List-Google-Home-no-longer-showing/td-p/4663651 Spotify does not live up to what it states.
How do you get a refund - see post: https://community.spotify.com/t5/iOS-iPhone-iPad/Device-List-Google-Home-no-longer-showing/td-p/4663651 Spotify does not live up to what it s...
Spotify Star
453 Views
1 replies
0 likes
My Iphone drop into the water and I lost him.All my information like email and login on spotify it was there and I can't remember, but I have been charge in my bank this Spotify Premium and I would like a help to get it my login to restart to use. So...
My Iphone drop into the water and I lost him. All my information like email and login on spotify it was there and I can't remember, but I have been charge in my bank this Spotif...
Spotify Star
993 Views
3 replies
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PlanPremiumCountryBrasil Device(iPhone 5, Motorola)Operating System(iOS 10, Android, Windows 10) My Question or IssueRecebi um novo cartão de crédito, cancelei o anterior e estou tentando atualizar a minha forma de pagamento, mas depois de preencher ...
Plan Premium Country Brasil Device (iPhone 5, Motorola) Operating System (iOS 10, Android, Windows 10) My Question or Issue Recebi um novo cartão de crédito, cancelei o anterio...
Spotify Star
6089 Views
11 replies
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PlanPremiumCountry New ZealandDevicePCOperating SystemWindows 10 My Question or Issue Hi so I make music on Spotify and I was wondering how to get a verified user account as some of my friends have these and their artists. Examplehttps://gyazo.com/63...
Plan Premium Country New Zealand Device PC Operating System Windows 10 My Question or Issue Hi so I make music on Spotify and I was wondering how to get a verifie...
Community Legend
884 Views
1 replies
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hello,I go to a trip to an other country like a month ago..and my account was lockes so I opened new one but the email I used was wrong and I pay for this account.. How can I get it back?
hello, I go to a trip to an other country like a month ago.. and my account was lockes so I opened new one but the email I used was wrong and I pay for this account.. How can I get it back?
Community Legend
471 Views
1 replies
0 likes
Hi, I got a 6-month Spotify premium gift cards, which I throught I was going to redeem at the subscription page while adding my payment information. I ended subscribing to Premium through the normal purchase channel, then entered the my redeem code, ...
Hi, I got a 6-month Spotify premium gift cards, which I throught I was going to redeem at the subscription page while adding my payment information. I ended subscribing to Premium th...
Community Legend
221 Views
1 replies
0 likes
PlanPremiumCountry Canada Operating SystemTried on 2 different windows 10 device and android My Question or Issue Whenever I try to see my wrapped 2018 by going to this link https://spotifywrapped.com/, I always get redirected to open.spotify.com/gen...
Plan Premium Country Canada Operating System Tried on 2 different windows 10 device and android My Question or Issue Whenever I try to see my wrapped 2018 by going ...
Community Legend
1780 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy J2Operating SystemAndroid My Question or Issue I used to have my Spotify display my Facebook name as my username. I registered the account with Facebook a long time ago. But all of a sudden, just abou...
Plan Premium Country Philippines Device Samsung Galaxy J2 Operating System Android My Question or Issue I used to have my Spotify display my Facebook name as my usernam...
Casual Listener
486 Views
3 replies
0 likes
Hello, I recently moved from Turkey to the Netherlands for good. I would like to change my country and payment method to the Netherlands. I read in the help page that i must FIRST cancel my account (end my premium subscription) and then change my cou...
Hello, I recently moved from Turkey to the Netherlands for good. I would like to change my country and payment method to the Netherlands. I read in the help page that i must FIRST ca...
Community Legend
3321 Views
1 replies
0 likes
Hola! Recién me trasladé de país y no puedo accesar a mi cuenta. Me da un mensaje que debo modificar mi país en el perfil. uando intento modificar mi perfil el único país disponible dice "Estados Unidos" y no me da otra opción. Por favor me ayudan a ...
Hola! Recién me trasladé de país y no puedo accesar a mi cuenta. Me da un mensaje que debo modificar mi país en el perfil. uando intento modificar mi perfil el único país dis...
Community Legend
348 Views
1 replies
0 likes
Hey all! My band recently got signed by a label, their plan is to remove our music through our distributor and re-release under theirs. Is anyone aware if our artist page will retain play data / playlist adds /ect.? Is there a way we could retain thi...
Hey all! My band recently got signed by a label, their plan is to remove our music through our distributor and re-release under theirs. Is anyone aware if our artist page will retain...
Spotify Star
1145 Views
1 replies
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How many unreleased singles can you have on your "upcoming" catalog? Is there a limit?
How many unreleased singles can you have on your "upcoming" catalog? Is there a limit?
Regular
392 Views
2 replies
0 likes
PlanPremiumCountryUSA DeviceIOSOperating SystemIOS My Question or Issue:I am the master account holder, sent an invite to my daughters email to acvitave the newly charged family plan. I click the REDEEM CODE green button in her email, it takes me to ...
Plan Premium Country USA Device IOS Operating System IOS My Question or Issue: I am the master account holder, sent an invite to my daughters email to acvitave the ne...
Spotify Star
1823 Views
5 replies
0 likes
PlanPremium (Family)Country AustraliaDeviceAllOperating SystemAll My Question or IssueSo this is super weird, and I only noticed it happening a few months ago. However, I'll wake up some mornings, open Spotify and see playlists that have been created...
Plan Premium (Family) Country Australia Device All Operating System All My Question or Issue So this is super weird, and I only noticed it happening a few months ago. H...
Community Legend
404 Views
1 replies
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CountryNorwayMy Question or IssueHi!I wanted to start advertising on Spotify, but I've only received the following message:Ad Studio isn’t yet available in your region. We’ll notify you as soon as it debuts in your area! Can anybody help me with what...
Country Norway My Question or Issue Hi! I wanted to start advertising on Spotify, but I've only received the following message: Ad Studio isn’t yet available in your region. We’ll notify y...
Community Legend
738 Views
1 replies
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PlanFree/Premiumb My Question or Issue How to find number of songs I have
Plan Free/Premiumb My Question or Issue How to find number of songs I have
Community Legend
251 Views
1 replies
0 likes
Hey, I want to delete my account on spotify permanently but I am not receiving the email containing the link to do so.What am i supposed to do?
Hey, I want to delete my account on spotify permanently but I am not receiving the email containing the link to do so. What am i supposed to do?
Spotify Star
244 Views
1 replies
0 likes
I am paying to use this, and I can not use it at work with my desktopPlanPremiumCountry USADeviceDesktopOperating SystemWindows Professional 7 My Question or Issue Can not log in with facebook
I am paying to use this, and I can not use it at work with my desktop Plan Premium Country USA Device Desktop Operating System Windows Professional 7 My Question or Issue &nbs...
Community Legend
436 Views
5 replies
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PlanPremiumCountryPolandDevice(Samsung Galaxy 6, PC)Operating System(Android, Windows 10,etc.) My Question or IssueSo basically I have the same problem as this user: https://community.spotify.com/t5/Accounts/Security-breach-someone-is-using-spotify-a...
Plan Premium Country Poland Device (Samsung Galaxy 6, PC) Operating System (Android, Windows 10,etc.) My Question or Issue So basically I have the same problem as this user: htt...
Casual Listener
555 Views
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