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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1550 Views
  • 0 replies
  • 7 likes
  • Security
  • 1550 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445566 Views
  • 970 replies
  • 108 likes
  • Account
  • 445566 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198907 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198907 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108200 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108200 Views
  • 70 replies
  • 11 likes

Superuser Contribution Someone in my account

I logged on to my buddys google home and now i want my account off of it, the sign out of everywere is not working and he wont give me his google info to use the google home app to unlink my account, What should i do?

  • Newbie
  • I logged on to my buddys google home and now i want my account off of it, the sign out of everywere is not working and he wont give me his google info to use the google home app to unlink my account,...
  • cuepoints
  • Gig Goer
  • 408 Views
  • 2 replies
  • 0 likes
  • 408 Views
  • 2 replies
  • 0 likes

Solved!! Country list shows US only

I am unable to change my profile country, I created the account a while back, never subscribed to premium before, country lit’s shows only the US, I’ve tried the steps shared on other posts without luck)PlanFreeCountry USADevice(iPhone 6S)Operating S...

  • Casual Listener
  • I am unable to change my profile country, I created the account a while back, never subscribed to premium before, country lit’s shows only the US, I’ve tried the steps shared on other posts with...
  • Moetease
  • Casual Listener
  • 1029 Views
  • 2 replies
  • 0 likes
  • Account
  • 1029 Views
  • 2 replies
  • 0 likes

Solved!! Account appears to have merged with another

I have Spotify Premium. All paid up.The other day I got an email from spotify in Portugeuse. I was on vacation and didn't spend much time on it.A couple days later I couldn't log into Spotify on my phone. I thought maybe it had to do with me changing...

  • Regular
  • I have Spotify Premium. All paid up. The other day I got an email from spotify in Portugeuse. I was on vacation and didn't spend much time on it. A couple days later I couldn't log into Spotify on ...
  • GregJarm
  • Regular
  • 799 Views
  • 7 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 799 Views
  • 7 replies
  • 0 likes

Music not listened

PlanPremiumCountry BrazilDevice(iPhone 8 Plus)Operating System(Windows 10) My Question or Issue Minha conta no Spotify começou a reproduzir músicas que eu nunca tinha colocado para tocar. Quando eu abria meu Spotify aparecia que minhas últimas música...

  • Newbie
  • Plan Premium Country  Brazil Device (iPhone 8 Plus) Operating System (Windows 10)   My Question or Issue   Minha conta no Spotify começou a reproduzir músicas que eu nu...
  • Jose_M
  • Spotify Star
  • 354 Views
  • 1 replies
  • 1 likes
  • Other
    Security
  • 354 Views
  • 1 replies
  • 1 likes

Premium Upgrade not being recognized on devices

Free/PremiumCanada DeviceMacbook and iPod Touch 5Operating SystemiOS 10 My Question or Issue Hi there: I just upgraded to Premium on my laptop. I have some questions which I can't seem to find answers to:1. Why did it take my playlists from my iTunes...

  • Casual Listener
  • Free/Premium Canada   Device Macbook and iPod Touch 5 Operating System iOS 10   My Question or Issue Hi there: I just upgraded to Premium on my laptop.  I have some questions w...
  • Lourdes2016
  • Casual Listener
  • 689 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 689 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution New artist, not in catalog

I uploaded a track from a new artist who is not on spotify yet. I was wondering if it was possible to create his profile before the song goes online.I want to pitch the Song to spotify playlist curators and need the song to be available before its re...

  • Gig Goer
  •   I uploaded a track from a new artist who is not on spotify yet. I was wondering if it was possible to create his profile before the song goes online. I want to pitch the Song to spotify play...
  • Peter
  • Spotify Legend
  • 3711 Views
  • 2 replies
  • 0 likes
  • Other
    Subscription
  • 3711 Views
  • 2 replies
  • 0 likes

Dancing Queen is not my top song of 2018 wth

Hi, I just got email from spotify about my top songs of 2018 and stuff.And its some cool stats you have there and all. But not all of it is correct. You say ABBA is my top artist of 2018 and that dancing queen is my most listend to song. Its not even...

  • Regular
  •   Hi, I just got email from spotify about my top songs of 2018 and stuff. And its some cool stats you have there and all.  But not all of it is correct. You say ABBA is my top artist of ...
  • iwishiwastswift
  • Regular
  • 629 Views
  • 2 replies
  • 0 likes
  • Account
  • 629 Views
  • 2 replies
  • 0 likes

Music not Listened.

PlanPremiumCountry BrasilDeviceMotoZOperating SystemAndroid Oreo Na minha playlist aparecem musicas que nunca escutei.Porque isso ocorre?In my playlist appear songs that I never listened to. Why does this occur?

  • Newbie
  • Plan Premium Country  Brasil Device MotoZ Operating System Android Oreo   Na minha playlist aparecem musicas que nunca escutei. Porque isso ocorre? In my playlist appear son...
  • MaxieNL
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • Account
  • 292 Views
  • 2 replies
  • 0 likes

Account stolen

PlanPremiumCountry RomaniaDeviceHuawei P10 LiteOperating SystemAndroid Oreo My Question or Issue Yesterday I received an email from Spotify that said : my mail was changed to another. I was disconnected from all my devices. Contacted support, but sti...

  • Casual Listener
  •   Plan Premium Country  Romania Device Huawei P10 Lite Operating System Android Oreo   My Question or Issue  Yesterday I received an email from Spotify that said :...
  • Maxim
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 267 Views
  • 1 replies
  • 0 likes

Unable to get back premium

PlanPremiumCountry - Hungary Operating SystemWindows 10 My Question or Issue After my family premium was suspended because of expired credit card, I am unable to update my payment method as credit card details are not accepted. I tried multiple valid...

  • Casual Listener
  • Plan Premium Country - Hungary   Operating System Windows 10   My Question or Issue  After my family premium was suspended because of expired credit card, I am unable to update...
  • Jose_M
  • Spotify Star
  • 412 Views
  • 7 replies
  • 1 likes
  • Account
  • 412 Views
  • 7 replies
  • 1 likes

Issues involving Facebook account and username

PlanPremiumCountry CanadaDevicePs4, huawei nova plus, laptop, web. practically all My Question or Issue So I have had a premium spotify account for a few years now. I have made my account using Facebook. and all went well until about a few months ago...

  • Casual Listener
  • Plan Premium Country  Canada Device Ps4, huawei nova plus, laptop, web. practically all  My Question or Issue  So I have had a premium spotify account for a few years now. I hav...
  • OneByBoo
  • Roadie
  • 434 Views
  • 7 replies
  • 0 likes
  • Account
  • 434 Views
  • 7 replies
  • 0 likes

Solved!! Account cannot be found

A couple of days ago I created a new account and entered my username (_kvte). When I tried logging in with this username, it wasn’t accepted as an existing user, and I’ve had to log in with my email account. When checking my account this morning, I s...

  • Casual Listener
  • A couple of days ago I created a new account and entered my username (_kvte). When I tried logging in with this username, it wasn’t accepted as an existing user, and I’ve had to log in with my email ...
  • kvte
  • Casual Listener
  • 1745 Views
  • 4 replies
  • 0 likes
  • Account
  • 1745 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why Does What my Family listens to Replace What I am?

(Family Premium, United States, Macbook) We recently bought Family Premium, my account is the main account. When I opened my Spotify on my MacBook the song it had playing (but was paused) was the song my family member had been listening to. Instead o...

  • Casual Listener
  • (Family Premium, United States, Macbook)   We recently bought Family Premium, my account is the main account. When I opened my Spotify on my MacBook the song it had playing (but was pause...
  • Peter
  • Spotify Legend
  • 295 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 295 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logging in....

I just reset my password because it was telling me that my password or username was incorrect. It told me my username and reset my password. I know I'm entering everything correctly but it still tells me that my username or password is incorrect! Hel...

  • Newbie
  • I just reset my password because it was telling me that my password or username was incorrect. It told me my username and reset my password. I know I'm entering everything correctly but it still tell...
  • Katerina
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Song I released doesnt have an artsit or album under it

Hi, Im a new Artist called Lord Caine on spotify and i distribute music there from tunecore.I released a song called New Religion which is about 2:33 mins long. Im trying to claim my artist profile but spotify doesnt have me as having one. The reason...

  • Regular
  •   Hi,   Im a new Artist called Lord Caine on spotify and i distribute music there from tunecore. I released a song called New Religion which is about 2:33 mins long. Im trying to claim ...
  • Peter
  • Spotify Legend
  • 1265 Views
  • 12 replies
  • 0 likes
  • Other
  • 1265 Views
  • 12 replies
  • 0 likes

Superuser Contribution Payment problem/ Odeme sorunu

Odeme yapmis olmama ramen premium uyelik aktif degil. Dekont ekte mevcut

  • Newbie
  • Odeme yapmis olmama ramen premium uyelik aktif degil. Dekont ekte mevcut   <removed sensitive info>
  • Katerina
  • Spotify Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Joining two artist accounts

Hello!I have two artist accounts on my name because of the different uploading labels. One is only my first name Siret and other is both my first and last name Siret Tuula. I have claimed both now under Distrokid but I'd like to join those two accoun...

  • Newbie
  • Hello! I have two artist accounts on my name because of the different uploading labels. One is only my first name Siret and other is both my first and last name Siret Tuula.  I have claimed bo...
  • Peter
  • Spotify Legend
  • 8460 Views
  • 3 replies
  • 0 likes
  • Account
  • 8460 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account is active on family plan but email hacked and changed

Very frusterating getting support. Credit card is still being billed. I am the main account holder and can log into my wifes sub account however the email address for the main account was somehow changed on me. No easy options to get support to fix t...

  • Newbie
  • Very frusterating getting support. Credit card is still being billed. I am the main account holder and can log into my wifes sub account however the email address for the main account was somehow cha...
  • Katerina
  • Spotify Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading message keeps hanging in left corner on Android 5.1.1. after playlist has been download

PlanPremiumDeviceOneplus 3tOperating SystemAndroid My Question or Issue I like to listen to "this is" artist playlists, so I hit the "dowloaded" slider, and all the songs in the playlist get downloaded. However, when I go to the "all songs" list in m...

  • Newbie
  •   Plan Premium Device Oneplus 3t Operating System Android  My Question or Issue  I like to listen to  "this is" artist playlists, so I hit the "dowloaded" slider, and all ...
  • Peter
  • Spotify Legend
  • 347 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 347 Views
  • 3 replies
  • 1 likes