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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

77134 Views

28 replies

0 likes

  • 77134 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

95478 Views

9 replies

2 likes

Account
Login
  • 95478 Views
  • 9 replies
  • 2 likes

Spotify Logged Me Out And Won't Let Me Back In

PlanFree/Premium: FreeCountry: United States Device Samsung Galaxy J3 Eclipse (2017). Operating System(iOS 10, Android Oreo, Windows 10,etc.): I don't know. My Question or Issue: I was going into my Spotify app on my phone when it glitches, and kicks...

Newbie

  Plan Free/Premium: Free Country: United States   Device     Samsung Galaxy J3 Eclipse (2017).  Operating System (iOS 10, Android Oreo, Windows 10,etc.): I do...

Brunelicia

Community Legend

1904 Views

1 replies

0 likes

Login
  • 1904 Views
  • 1 replies
  • 0 likes

Superuser Contribution Code pin destroyed

Hi! i Lost my code pin when I was scratched and I can’t use the code, please I need help how can i get the code again

Newbie

Hi! i Lost my code pin when I was scratched and I can’t use the code, please I need help   how can i get the code again  

Daisy

Spotify Legend

424 Views

1 replies

0 likes

Account
Premium
Security
Subscription
  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Separate Artist with Same Name

So i'm an artist but when i made my spotify account it was different but my artist name is different how do i find myself on the artist app?PlanPremiumCountry Device(iPhone Xs maxOperating System(iOS 12My Question or Issue

Casual Listener

So i'm an artist but when i made my spotify account it was different but my artist name is different how do i find myself on the artist app? Plan Premium Country   Device (iPhone Xs m...

Guido

Spotify Legend

532 Views

3 replies

0 likes

Account
  • 532 Views
  • 3 replies
  • 0 likes

Superuser Contribution username

PlanPremiumCountry AustraliaDeviceMacbook ProOperating System My Question or Issue My username in my profile account is wartnip. My visible username used to be wartnip but now is Nitin Sharma who is an Indian plastic surgeon. How has this happened an...

Casual Listener

Plan Premium Country  Australia Device Macbook Pro Operating System     My Question or Issue  My username in my profile account is wartnip. My visible username used to b...

Guido

Spotify Legend

622 Views

4 replies

0 likes

Account
Premium
  • 622 Views
  • 4 replies
  • 0 likes

Superuser Contribution [All Platforms] Explicit Filter

PlanFreeCountry USADevicePCOperating SystemWindows My Question or Issue There are some songs that I want to listen to, but because they have the explicit tag on them, whenever I try to play them, I just see the "Spotify can't play this right now. If ...

Newbie

Plan Free Country  USA Device PC Operating System Windows   My Question or Issue  There are some songs that I want to listen to, but because they have the explicit tag on the...

Guido

Spotify Legend

527 Views

2 replies

0 likes

Account
Other
  • 527 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Account] random numbers username since a month :(

Hey Spotify community!maybe you can help me with this, that I see is a common issue but not worked out yet.I am a premium user since ages. I registered back then as peyote_giuli. A month ago a friend of mine wanted to listen to my music and couldn't ...

Visitor

Hey Spotify community! maybe you can help me with this, that I see is a common issue but not worked out yet. I am a premium user since ages. I registered back then as peyote_giuli.  A mon...

Guido

Spotify Legend

604 Views

1 replies

0 likes

Account
  • 604 Views
  • 1 replies
  • 0 likes

Cannot download data because of passwordpromt (Facebook Login)

I guess the title says everything, I get prompted for a password when downloading personal data although I do not have such a password because I used Facebook Login.

Regular

I guess the title says  everything, I get prompted for a password when downloading personal data although I do not have such a password because I used Facebook Login.  

Brunelicia

Community Legend

764 Views

4 replies

1 likes

Account
  • 764 Views
  • 4 replies
  • 1 likes

USername changed to numbers

PlanFree/PremiumCountry DeviceSamsung Galaxy 8,Operating SystemiOS 10 My Question or Issue I've seen lots of posts about this, some are answered by saying: there is no solution which I dont believe but the ones that were solved are not working on my ...

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy 8, Operating System iOS 10   My Question or Issue  I've seen lots of posts about this, some are answered by saying: there is...

OneByBoo

Roadie

466 Views

1 replies

0 likes

Account
  • 466 Views
  • 1 replies
  • 0 likes

Perfil não visível no histórico de busca

Gostaria de deixar meu perfil visível na opção de busca do spotify. Meus amigos não conseguem me encontrar. Existe essa possibilidade mesmo não tendo facebook para logar a conta? Poderiam resolver isso pra mim? Obrigada. Plano - Premium Familiar Sist...

Newbie

Gostaria de deixar meu perfil visível na opção de busca do spotify. Meus amigos não conseguem me encontrar. Existe essa possibilidade mesmo não tendo facebook para logar a conta? Poderiam resolver is...

Brunelicia

Community Legend

484 Views

1 replies

0 likes

Account
  • 484 Views
  • 1 replies
  • 0 likes

Cuenta inactiva

My Question or Issue: Me aparece el error "El nombre de usuario o correo electrónico que nos has facilitado no está asociado a ninguna cuenta Spotify en activo", y si trato de crear nuevamente esta cuenta, me dice que ya existe este usuario. Mi corre...

Newbie

My Question or Issue: Me aparece el error "El nombre de usuario o correo electrónico que nos has facilitado no está asociado a ninguna cuenta Spotify en activo", y si trato de crear nuevamente e...

Brunelicia

Community Legend

2344 Views

1 replies

0 likes

Account
Login
  • 2344 Views
  • 1 replies
  • 0 likes

Multiple artist accounts

PlanFreeSamsung GalaxyOperating SystemAndroid Oreo My Question or IssueI am the producer in a group but also produce separately with multiple artists. I want to be able to have access to both my group and solo artist pages and also have my group and ...

Gig Goer

Plan Free Samsung Galaxy Operating System Android Oreo   My Question or Issue I am the producer in a group but also produce separately with multiple artists. I want to be able to hav...

DJ_Alkemy

Gig Goer

10941 Views

14 replies

0 likes

Account
  • 10941 Views
  • 14 replies
  • 0 likes

Superuser Contribution Unable to Log in to Free Account on Galaxy Watch

PlanFreeCountry CanadaDeviceGalaxy WatchOperating SystemTizen 4.0.0.1 My Question or IssueI just bought a Galaxy Watch yesterday and I downloaded the Spotify app. I get the option to either log into with my Spotofy Account or my Facebook account and ...

Casual Listener

Plan Free Country  Canada Device Galaxy Watch Operating System Tizen 4.0.0.1   My Question or Issue I just bought a Galaxy Watch yesterday and I downloaded the Spotify app. I get ...

drp2309s

Casual Listener

2878 Views

4 replies

0 likes

Account
Free
Login
  • 2878 Views
  • 4 replies
  • 0 likes

Logging in to my old account

RePlan freeFree/PremiumCountry Usa pixel 1Operating System(iOS 10, Android Oreo, Windows 10,etc.) AndroidMy Question or Issue I can't log in to my old account any more it says when I try to log in it says my account isnt active So I tried to register...

Visitor

RePlan free Free/Premium Country Usa     pixel 1 Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Android My Question or Issue  I can't log in to my old ac...

Maxim

Spotify Star

1018 Views

3 replies

0 likes

Account
  • 1018 Views
  • 3 replies
  • 0 likes

Facebook Log In

PlanStudent PremiumCountryUSADeviceAcer Chromebook R11 Operating SystemChrome OS My Question or Issue I recently bought this laptop and immediately downloaded Spotify. Upon opening the app and attempting to log in via facebook, it says Google OS cann...

Newbie

Plan Student Premium Country USA Device Acer Chromebook R11  Operating System Chrome OS   My Question or Issue  I recently bought this laptop and immediately downloaded Spoti...

oburger04

Roadie

1114 Views

2 replies

0 likes

Account
Login
Premium
  • 1114 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't activate trial

Plan Free Country South Africa Device (OnePlus 3T, Windows PC, Yamaha RX-V485) Operating System (Android Oreo, Windows 10) My Question or Issue I originally signed up in Chrome with my email address w******snip*, and your system created user {snip - ...

Casual Listener

Plan Free Country  South Africa Device (OnePlus 3T, Windows PC, Yamaha RX-V485) Operating System (Android Oreo, Windows 10)   My Question or Issue  I originall...

Katerina

Spotify Legend

857 Views

3 replies

0 likes

Account
Premium
  • 857 Views
  • 3 replies
  • 0 likes

Cant find my account

PlanFree/PremiumCountry Device Operating System(iOS 10 Android Oreo Windows 10 etc) My Question or Issue Ive created an account for a new membership then i forgot the email adress. Because i created it specificly to create a spotify account I used my...

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10 Android Oreo Windows 10 etc)   My Question or Issue   Ive created an account for a new membership the...

oburger04

Roadie

732 Views

1 replies

0 likes

Account
  • 732 Views
  • 1 replies
  • 0 likes

Solved!! Problem: Unable to log in.

1/24/19Plan: FreeCountry: USAPlatform: iOS9 & Mac OSX 10.9xProblem: Unable to log in. When I launched Spotify again it wanted my login credentials. I know what they are. Problem is, the program will not accept them. Not on iOS or any of my Macs. So I...

Newbie

1/24/19 Plan: Free Country: USA Platform: iOS9 & Mac OSX 10.9x Problem: Unable to log in.   When I launched Spotify again it wanted my login credentials. I know what they are. Problem ...

Billy-J

Spotify Star

1739 Views

3 replies

1 likes

Account
  • 1739 Views
  • 3 replies
  • 1 likes

My email has been changed without my permission

Hi there, I got a mail from Spotify that the email address for my Premium Account has been changed to .This has not been done by me and without my permission.I made a new account to ask the question here in this communitiy.What can I do to get my acc...

Casual Listener

Hi there,   I got a mail from Spotify that the email address for my Premium Account  has been changed to <overwatchfor *snip*>. This has not been done by me and without my permissi...

Markus_01

Casual Listener

4113 Views

4 replies

0 likes

Account
  • 4113 Views
  • 4 replies
  • 0 likes

Superuser Contribution lost account

PlanFree/PremiumCountry Australia Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have lost my original account. I bought a new phone and when I wanted to register it with spotify I could not log in as it said th...

Casual Listener

Plan Free/Premium Country Australia   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have lost my original account. I b...

Katerina

Spotify Legend

1241 Views

4 replies

0 likes

Account
Login
  • 1241 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Delete my Spotify Facebook account and connect my Spotify Account with this Facebook

PlanFree/PremiumCountry SpainDevice(iPhone 7)Operating System(iOS 10) My Question or Issue Hi community!! I'm here to make a question about the following issue: Do not ask why but I have two accounts.. one it´s my facebook account, and the other one ...

Casual Listener

Plan Free/Premium Country  Spain Device (iPhone 7) Operating System (iOS 10)   My Question or Issue  Hi community!!   I'm here to make a question about the following i...

Katerina

Spotify Legend

868 Views

4 replies

0 likes

Account
Login
  • 868 Views
  • 4 replies
  • 0 likes