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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8645 Views
  • 1 replies
  • 9 likes
  • Security
  • 8645 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477322 Views
  • 979 replies
  • 111 likes
  • Account
  • 477322 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209660 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209660 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119692 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119692 Views
  • 72 replies
  • 12 likes

Downloaded music and playlists gone after password reset

PlanPremiumCountryUKDeviceiPhone 6s Plus and Asus laptopOperating System(iOS 10, Windows 10) My Question or IssueWhen I went to use the app recently I found I had been logged out and had to log back in. I couldn't remember my password, so reset it an...

  • Newbie
  • Plan Premium Country UK Device iPhone 6s Plus and Asus laptop Operating System (iOS 10, Windows 10)   My Question or Issue When I went to use the app recently I found I had been logged...
  • 1TimmyMay
  • Regular
  • 735 Views
  • 2 replies
  • 0 likes
  • Account
  • 735 Views
  • 2 replies
  • 0 likes

Deactivated facebook

PlanPremiumCountry United StatesDeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am seething. I've had student premium for like two years now. I just deleted my facebook and as a result my spotify is gone. I...

  • Casual Listener
  • Plan Premium Country  United States Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am seething. I've had student premium fo...
  • allysonswim
  • Casual Listener
  • 262 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 262 Views
  • 2 replies
  • 0 likes

account won't open

PlanPremiumCountryUK Device PC My Question or Issue I can log in to my account and use Spotify, but I cannot open 'Account' from the sub-menu that is next to my username

  • Casual Listener
  •   Plan Premium Country UK   Device   PC   My Question or Issue  I can log in to my account and use Spotify, but I cannot open 'Account' from the sub-menu that is n...
  • bluemooner
  • Casual Listener
  • 720 Views
  • 2 replies
  • 0 likes
  • Account
  • 720 Views
  • 2 replies
  • 0 likes

H

Don't know what the devs are working on, but your UI is still a broken mess, some 3-4 years later. Go to any playlist, scroll down to recommended songs and spam the update button 3 times in a row, then quickly click on a song in the list and you'll f...

  • Casual Listener
  • Don't know what the devs are working on, but your UI is still a broken mess, some 3-4 years later.   Go to any playlist, scroll down to recommended songs and spam the update button 3 times in ...
  • user-removed
  • Not applicable
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 233 Views
  • 1 replies
  • 0 likes

Re-created Account, Selected Username, was still assigned random characters

PlanFamily PremiumCountryUSADeviceDesktop PCOperating SystemWindows 10, Edge browser. My Question or IssueHi - I created an account so I could sign up for a family plan for my family. Since I left the "What should we call you?" field blank, it assign...

  • Newbie
  • Plan Family Premium Country USA Device Desktop PC Operating System Windows 10, Edge browser.   My Question or Issue Hi - I created an account so I could sign up for a family plan for m...
  • user-removed
  • Not applicable
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
  • 224 Views
  • 1 replies
  • 0 likes

Premium Family invitation doesn't work

PlanPremiumCountry PLDevice(iPhone, PS4) My Question or Issue HiI am sending an invitation to a family member.Mail "You have an invitation to a Premium Plan for the family!" comes to the mailbox. Until then, everything is working properly.After click...

  • Newbie
  • Plan Premium Country  PL Device (iPhone, PS4)     My Question or Issue  Hi I am sending an invitation to a family member. Mail "You have an invitation to a Premium Plan...
  • OneByBoo
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 213 Views
  • 1 replies
  • 0 likes

Trouble connecting account via Facebook

My spotify account is linked to my Facebook, which uses an old email that I just updated since I no longer use the other one. I am currently waiting for my spotify account to update with the new password. I now am having trouble connecting my spotofy...

  • Newbie
  •     My spotify account is linked to my Facebook, which uses an old email that I just updated since I no longer use the other one. I am currently waiting for my spotify account to update w...
  • user-removed
  • Not applicable
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 181 Views
  • 1 replies
  • 0 likes

Cant change email, setup with facebook

Changed Facebook password years ago and spotify hasnt updated. have no way of loging into my samsung tv. why isnt there an option for using facebook credentials in the tv app?? it was a massive mistake setting my account up that way appearently. mayb...

  • Casual Listener
  •   Changed Facebook password years ago and spotify hasnt updated.  have no way of loging into my samsung tv.  why isnt there an option for using facebook credentials in the tv app??&nb...
  • user-removed
  • Not applicable
  • 203 Views
  • 1 replies
  • 0 likes
  • Login
  • 203 Views
  • 1 replies
  • 0 likes

Error code: 3

PlanFreeCountry ItalyDevice Macbook AirOperating SystemiOS 10, My Question or IssueWhy suddenly my other account (giuliatroia20002) have disconnected all my devices and I can not log in, saying that username and password are wrong.

  • Newbie
  • Plan Free Country  Italy Device  Macbook Air Operating System iOS 10,   My Question or Issue Why suddenly my other account (giuliatroia20002) have disconnected all my devices...
  • user-removed
  • Not applicable
  • 434 Views
  • 1 replies
  • 0 likes
  • Free
  • 434 Views
  • 1 replies
  • 0 likes

Mi Biblioteca de spotify se encuentra llena

Recientemente, he recibido una notificacion en la parte superior de spotify para windows que me dice qque mi coleccion se encuentra llena, lo cual me disgusta demasiado. Soy un usuario de Premium que le encanta coleccionar todo tipo de musica, tanto ...

  • Newbie
  • Recientemente, he recibido una notificacion en la parte superior de spotify para windows que me dice qque mi coleccion se encuentra llena, lo cual me disgusta demasiado.   Soy un usuario de Pr...
  • user-removed
  • Not applicable
  • 1143 Views
  • 1 replies
  • 1 likes
  • Unlimited
  • 1143 Views
  • 1 replies
  • 1 likes

Why Is Spotify Stats Not Adding The Correct Number Of Minutes?

I recently found out how to check my spotify stats and it had told me that I had listened to about 1,350 minutes of music since the 15th of December, (It is now the 27th) Since checking my stats I've listened to about 7-8 1+ hour long albums front to...

  • Casual Listener
  • I recently found out how to check my spotify stats and it had told me that I had listened to about 1,350 minutes of music since the 15th of December, (It is now the 27th) Since checking my stats I've...
  • user-removed
  • Not applicable
  • 1088 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1088 Views
  • 1 replies
  • 0 likes

Solved!! I can't register, email already in use

Hi All,I invited my wife to my Spotify Family subscription, but she can't register because it says "We're sorry, that email is taken.". When she try to reset the password it says "The username or email you provided is not associated with an active Sp...

  • Casual Listener
  • Hi All, I invited my wife to my Spotify Family subscription, but she can't register because it says "We're sorry, that email is taken.". When she try to reset the password it says "The username...
  • bigpetify
  • Casual Listener
  • 6037 Views
  • 4 replies
  • 0 likes
  • Account
  • 6037 Views
  • 4 replies
  • 0 likes

Problem with gift card and identity

Hello, I have a problem with a gift card that I bought for my boyfriend, with my account but by giving his mail, he received the mail to activate it but when he does, the account is in my name, the informations are mine, the mail is mine and that's a...

  • Newbie
  • Hello, I have a problem with a gift card that I bought for my boyfriend,  with my account but by giving his mail, he received the mail to activate it but when he does, the account is in my name,...
  • user-removed
  • Not applicable
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Must have two accounts...

PlanPremiumCountry USADeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueI recently logged out of my app where i have a premium account. When i tried logging back in with the user information i thought was correct, it logged me into a ...

  • Newbie
  •   Plan Premium Country  USA Device Samsung Galaxy 7 Operating System Android   My Question or Issue I recently logged out of my app where i have a premium account. When i tr...
  • user-removed
  • Not applicable
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlists disappeared

PlanFreeCountry Spain Operating SystemWindows My Question or Issue I have downloaded spotify after some months cause my computer was broken and all my playlists have disappeared...what can I do???

  • Newbie
  • Plan Free Country  Spain   Operating System Windows  My Question or Issue  I have downloaded spotify after some months cause my computer was broken and all my playlists ha...
  • Guido
  • Spotify Legend
  • 341 Views
  • 2 replies
  • 0 likes
  • Account
  • 341 Views
  • 2 replies
  • 0 likes

How can I change my country when no pop up menu appears?

Spotify won't let me use the service because it says I have used the free service for too long outside of country. I recently moved from Switzerland to the UK, however when I try to login to change my country in my account details the only option in ...

  • Casual Listener
  • Spotify won't let me use the service because it says I have used the free service for too long outside of country. I recently moved from Switzerland to the UK, however when I try to login to change m...
  • Nagi
  • Music Fan
  • 275 Views
  • 3 replies
  • 0 likes
  • Account
  • 275 Views
  • 3 replies
  • 0 likes

Superuser Contribution Help needed - account appears to have been hacked

PlanPremiumCountry AustraliaDevice(iPhone x, MacBook Pro) Operating System(iOS 10) My Question or Issue My account appears to have been hacked, as a different name is showing on my acccount. I have changed my password and disabled the account on the ...

  • Newbie
  •   Plan Premium Country  Australia Device (iPhone x, MacBook Pro)  Operating System (iOS 10)   My Question or Issue  My account appears to have been hacked, as &nbs...
  • Guido
  • Spotify Legend
  • 342 Views
  • 2 replies
  • 0 likes
  • Account
  • 342 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists

PlanPremiumCountryGBDeviceiPhoneOperating System(iOS 10, My Question or IssueI was following a playlist called "Easy 90s" by Spotify. The songs have completed changed from what I was initially interested in. I feel this is because Spotify has adapted...

  • Casual Listener
  • Plan Premium Country GB Device iPhone Operating System (iOS 10,   My Question or Issue I was following a playlist called "Easy 90s" by Spotify. The songs have completed changed from wh...
  • Guido
  • Spotify Legend
  • 370 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 370 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How to disconnect facebook from my account?

PlanPremiumCountry USDeviceANYOperating SystemANY My Question or Issue I created my account using Facebook account. But now I want to delete my facebook account due to all the scandals. The only thing which stops me is that my spotify is tied to face...

  • Regular
  • Plan Premium Country  US Device ANY Operating System ANY   My Question or Issue  I created my account using Facebook account. But now I want to delete my facebook account due...
  • Jemi
  • Spotify Legend
  • 1161 Views
  • 6 replies
  • 1 likes
  • Account
    Login
  • 1161 Views
  • 6 replies
  • 1 likes

Superuser Contribution ADD PERMANENT PRIVACY OPTION

There have been other threads addressing this same issue with many people waiting for an update since 2013. ADD a **bleep** permanent privacy option - not one where you constantly have to make all sessions private at the start of each session. I have...

  • Newbie
  • There have been other threads addressing this same issue with many people waiting for an update since 2013.   ADD a **bleep** permanent privacy option - not one where you constantly have to ...
  • Guido
  • Spotify Legend
  • 446 Views
  • 1 replies
  • 0 likes
  • Security
  • 446 Views
  • 1 replies
  • 0 likes