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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 266652 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 266652 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13080 Views
  • 6 replies
  • 11 likes
  • Security
  • 13080 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530089 Views
  • 989 replies
  • 113 likes
  • Account
  • 530089 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128238 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128238 Views
  • 74 replies
  • 12 likes

Superuser Contribution Change of Country in profile not possible

Hi all, I have a free account for some years. Recently I moved from The Netherlands to Costa Rica. To be able to use Spotify here I should change my country in the profile settings. I only have the possibility to choose between Iceland and The nether...

Screen Shot 2019-01-04 at 22.34.54.png
  • Casual Listener
  • Hi all,   I have a free account for some years. Recently I moved from The Netherlands to Costa Rica. To be able to use Spotify here I should change my country in the profile settings. I only h...
  • Daisy
  • Spotify Legend
  • 834 Views
  • 8 replies
  • 0 likes
  • 834 Views
  • 8 replies
  • 0 likes

Help!!!

My Question or Issue I had an account linked to my fb, that I had for years. The account was premium and is still attached to my card. I deleted my fb, then got a new phone, and I have no clue what the login information is, so it's just gonna keep ch...

  • Newbie
  •     My Question or Issue  I had an account linked to my fb, that I had for years. The account was premium and is still attached to my card. I deleted my fb, then got a new phone, an...
  • Jose_M
  • Spotify Star
  • 358 Views
  • 1 replies
  • 1 likes
  • Account
  • 358 Views
  • 1 replies
  • 1 likes

Fake account

Someone else is using my account and it is really bothering me since I cannot us emy account properly. He is identified as a Wb Player (chrome) . Is it a robot? Am I hacked? What can I do to protect my account and kick any invader out? Premium

  • Newbie
  • Someone else is using my account and it is really bothering me since I cannot us emy account properly. He is identified as a Wb Player (chrome) . Is it a robot? Am I hacked? What can I do to protect ...
  • Brunelicia
  • Community Legend
  • 533 Views
  • 1 replies
  • 0 likes
  • Account
  • 533 Views
  • 1 replies
  • 0 likes

Can’t remember any info but paying 9.99 monthly how can I recover info

I’m trying to log into my account but I don’t remember what email I used or my password but I’m still paying 9.99 a month so how can I found out all my info again??

  • Newbie
  • I’m trying to log into my account but I don’t remember what email I used or my password but I’m still paying 9.99 a month so how can I found out all my info again??   
  • Jose_M
  • Spotify Star
  • 618 Views
  • 1 replies
  • 1 likes
  • Account
  • 618 Views
  • 1 replies
  • 1 likes

My account won’t stay logged in

PlanFree/PremiumCountry Device(iPhone 8 plus) My Question or Issue Help!! Please!! Previously I have been logged into my iPhone, iPad and laptop but for some reason every 24 hours this now resets and asks for my user name and password. Why is it not ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8 plus)     My Question or Issue  Help!! Please!!    Previously I have been logged into my iPhone, iPad and laptop ...
  • Billy-J
  • Spotify Star
  • 1220 Views
  • 1 replies
  • 0 likes
  • Account
  • 1220 Views
  • 1 replies
  • 0 likes

Alguien está usando mi cuenta de Spotify

Alguien está usando mi cuenta, note esto porque me salían canciones que yo no escucho y una lista de reproducción que no es mia ya hice el cambio de contraseña pero aún así sigue pasando

  • Newbie
  • Alguien está usando mi cuenta, note esto porque me salían canciones que yo no escucho y una lista de reproducción que no es mia ya hice el cambio de contraseña pero aún así sigue pasando 
  • Brunelicia
  • Community Legend
  • 677 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 677 Views
  • 1 replies
  • 0 likes

someone changed my username???

so someone got into my spotify (someone gave it to him) and changed the username and I'd like to change it back to what it was does anyone know how?

  • Casual Listener
  • so    someone got into my spotify (someone gave it to him) and changed the username and I'd like to change it back to what it was does anyone know how? 
  • Cottonbud
  • Casual Listener
  • 809 Views
  • 2 replies
  • 0 likes
  • Account
  • 809 Views
  • 2 replies
  • 0 likes

Help! Can't get into my account or get emails to reset password

Plan Free Country USA Device Macbook air 2013 Operating System High Sierra 10.13.6 My Question or IssueReally need help. This morning found that I was randomly logged out of Spotify on both my Macbook air and my phone (I was logged in through FB on b...

  • Regular
  • Plan Free   Country USA   Device Macbook air 2013   Operating System High Sierra 10.13.6     My Question or Issue Really need help. This morning found that I was ra...
  • Mike785
  • Regular
  • 540 Views
  • 3 replies
  • 0 likes
  • Account
  • 540 Views
  • 3 replies
  • 0 likes

Can't change storage location

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me change it. How can I fix this? Edit:Found a solution he...

  • Casual Listener
  • Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me chan...
  • Aase_Tokvam
  • Casual Listener
  • 1451 Views
  • 2 replies
  • 0 likes
  • Other
  • 1451 Views
  • 2 replies
  • 0 likes

I recently made a spotify account and it was premium now its free. i want my premium back asap

PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • RamiH1
  • Casual Listener
  • 973 Views
  • 6 replies
  • 0 likes
  • Premium
  • 973 Views
  • 6 replies
  • 0 likes

Private Session on preferences not working

PlanPremiumCountryBrazil DeviceDesktopOperating SystemUbuntu 18.04 Everytime I turn on Private Session on Preferences Panel, it turn off automatically after desktop app restart.All other options are setted up with same last modification, only private...

  • Newbie
  • Plan Premium Country Brazil  Device Desktop Operating System Ubuntu 18.04   Everytime I turn on Private Session on Preferences Panel, it turn off automatically after desktop app re...
  • Brunelicia
  • Community Legend
  • 818 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 818 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collaborative Playlist

PlanFamilyCountryUnited States DeviceiPhone 8Operating System12.1.2 My Question or Issue I made a playlist, made it collaborative, and sent the link to my boyfriend. He is unable to add songs to the playlist, but can see and listen to it. I sent the ...

  • Casual Listener
  • Plan Family Country United States   Device iPhone 8 Operating System 12.1.2  My Question or Issue  I made a playlist, made it collaborative, and sent the link to my boyfriend...
  • _Jennaaa_
  • Casual Listener
  • 1450 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 1450 Views
  • 4 replies
  • 0 likes

Need to login every time I start the app

PlanPremium familyCountry NetherlandsDeviceBlackberry keyone Operating Systemandroid 8.1 My Question or Issue i use the spotify app on my blackberry for over a year. Always worked fine. Now I have to log in every time I start the app. No changes made...

  • Newbie
  • Plan Premium family Country   Netherlands Device Blackberry keyone  Operating System android 8.1   My Question or Issue  i use the spotify app on my blackberry for ...
  • OneByBoo
  • Roadie
  • 898 Views
  • 1 replies
  • 0 likes
  • Login
  • 898 Views
  • 1 replies
  • 0 likes

Subscribe to Artists

   Your ps4 app is such a joke

  • Casual Listener
  •       Your ps4 app is such a joke
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes

Rules for using a Spotify subscription in a gym

My Question or Issue In our Gym we are using a product called iQniter to run Spinning classes.Now iQniter has announced an integration to Spotify, so you can use Spotify playlists when you perform a Spinning class in iQniter. Is that allowed? Do we n...

  • Newbie
  •     My Question or Issue  In our Gym we are using a product called iQniter to run Spinning classes. Now iQniter has announced an integration to Spotify, so you can use Spotify play...
  • Maxim
  • Spotify Star
  • 4134 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 4134 Views
  • 2 replies
  • 0 likes

Spotify in Korea

PlanPremiumCountry Germany to South KoreaDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hello there, I am going to visit South Korea for 3 Weeks and I wanted to ask if I can use Spotify the whole 3 weeks there without getting kicked out of...

  • Newbie
  • Plan Premium Country  Germany to South Korea Device iPhone 7 Operating System iOS 12   My Question or Issue  Hello there,   I am going to visit South Korea for 3 Weeks...
  • Maxim
  • Spotify Star
  • 592 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 592 Views
  • 1 replies
  • 0 likes

Someone keeps reporting my spotify playlist.

I'm not even sure where to post this, but I am beyond frustrated. My most popular playlist on Spotify has been constantly reported. It has 27,834 followers. This is the 3rd time its been reported and it does not violate any of the guidelines. I reach...

  • Newbie
  • I'm not even sure where to post this, but I am beyond frustrated.   My most popular playlist on Spotify has been constantly reported.  It has 27,834 followers. This is the 3rd time its be...
  • Maxim
  • Spotify Star
  • 3735 Views
  • 1 replies
  • 19 likes
  • Account
    Other
    Premium
    Security
  • 3735 Views
  • 1 replies
  • 19 likes

Superuser Contribution No puedo iniciar sesion

Buenas, el caso es que he restablecido mi contrasena un par de veces porque en la app de spotify me decia que estaba incorrecta. En la pagina web puedo iniciar sesion perfectamente pero en la app no me deja, ¿por que ocurre esto?

  • Newbie
  • Buenas, el caso es que he restablecido mi contrasena un par de veces porque en la app de spotify me decia que estaba incorrecta. En la pagina web puedo iniciar sesion perfectamente pero en la app no ...
  • Katerina
  • Spotify Legend
  • 695 Views
  • 3 replies
  • 0 likes
  • 695 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium account with Mobile deal.

Hi there, I got premium account in a deal with my mobile contract. I got a premium activation conformation but when logging in it still says I am still on a free acount. I contacted the service provider but they are providing very little help. Please...

  • Visitor
  • Hi there,   I got premium account in a deal with my mobile contract. I got a premium activation conformation but when logging in it still says I am still on a free acount. I contacted the serv...
  • Katerina
  • Spotify Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inicio de sesión en modo offline

Mi cuenta de Spotify está en modo fuera de línea, luego cerre Mi sesión de Spotify, ahora que estoy iniciando sesión me dice: "Tu configuración actual está en modo fuera de línea, conéctate a internet para volver a conectarte con Spotify" junto a la ...

  • Newbie
  • Mi cuenta de Spotify está en modo fuera de línea, luego cerre Mi sesión de Spotify, ahora que estoy iniciando sesión me dice: "Tu configuración actual está en modo fuera de línea, conéctate a interne...
  • Katerina
  • Spotify Legend
  • 2926 Views
  • 1 replies
  • 0 likes
  • Login
  • 2926 Views
  • 1 replies
  • 0 likes